Communications Technician jobs

Essential Responsibilities:

• Develop and implement strategic communication plans to support business goals.
• Oversee the creation and distribution of communication materials across various channels.
• Manage relationships with media, stakeholders, and partners to enhance the company's reputation.
• Analyze communication metrics and adjust strategies to improve effectiveness.
• Collaborate with senior leadership to align communication efforts with corporate objectives.
• Provide guidance and mentorship to the communications team, fostering professional growth.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

In your day-to-day role your responsibilities will cover the following:

Global Strategic Accounts and Americas Large Enterprises

• Lead on select Americas and Global Strategic Accounts workstreams, including end-to-end responsibility for certain top customer announcements.
• Deliver polished, impactful content across multiple channels (e.g., news releases, social media, industry publications), ensuring all communications reflect PayPal’s commitment to innovation and partnership.
• This involves working closely with sales, marketing, partnership marketing, Investor Relations and colleagues across Corporate Affairs to develop and execute strategic comms plans to share enterprise customer/partner stories that are impactful across multiple channels.
• The role is media facing, with responsibility of proactively pitching major customer announcements to US and global media.
• Comms partner to SVP & General Manager, Americas. This includes strategizing and developing their executive comms program (internal and external events, employee comms and social media) and sourcing key media and speaking opportunities.
• Empower sales and business teams with fresh content that showcases high-profile wins, enabling leaders to use these stories in engagements with existing and prospective customers.

Global Lead Channel Partner Comms

• This role requires collaboration with partner and cross-functional teams to develop communication plans for PayPal’s strategic channel partners, such as Shopify, BigCommerce, Salesforce etc.
• Build relationships with channel partner leads and work with them and partners to deliver global announcements on new and expanding partnerships.
• Act as main global point of contact for Corporate Affairs colleagues on all matters relating to large channel partners.
• Coordinate and drive best practice in Channel Partner comms in other regions.

Vertical Storytelling

• Support the Global Markets sales teams on their vertical based solution selling. This is an opportunity to work with cross-functional teams from sales, product, and GTM teams.
• Devise scalable activities to drive coordinated, best-in-class communications efforts that support priority verticals. For example: travel, retail, food, media and entertainment.
• Engage and inspire Global Markets Comms colleagues to amplify our vertical storytelling.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

What We Offer

Swing

Key Responsibilities

• Performs complex electro-mechanical technical functions and activities such as design, test, checkout, fabrication, modification, troubleshooting and assembly of electronics and electro-mechanical systems, experimental design circuitry, prototype models, specialized test equipment, tools and test fixtures.
• Tests and troubleshoots system level and component level problems in electrical and mechanical systems and sub-systems with minimal supervision. Assignments require solution of difficult problems by application of technical knowledge. May perform more complicated or complex new system and NPI installations and field upgrades.
• May work from limited or no documentation. Investigates, compiles data, documents and recommends changes using applicable reporting process to enhance product performance.
• Compiles logbooks and test procedures documentation utilizing good writing skills. Assists in revising, developing and implementing documented procedures. Writes complex technical reports and test procedures.
• Performs mechanical, electrical, pneumatic & vacuum and process testing on AMAT platforms to Engineering and Manufacturing documentation and specifications.
• Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries.
• Requires full understanding of the company's manufacturing and/or engineering processes, as well as excellent interpersonal and communication skills to effectively interface acrossdepartmental/functionallines. Provides management with technical input in order to correct problems both at the system level and in the manufacturing process.
• Provides training to lower level Engineering Technicians. Recognized as technical resource for a particular platform or product. Highly proficient at troubleshooting and resolving issues. Effective at providing standard work and workmanship skills training. Works closely with Engineering in the development of procedures and documentation for NPI. May serve as a "Quality Lead".

Functional Knowledge

• Has developed advanced specialized expertise within aanalytical/scientificarea to perform the most complex work
• Experience with PVD , CVD, and or Etchis required.

Business Expertise

• Has a good understanding of how related teams coordinate their efforts and resources to achieve objectives

Leadership

• May act as a lead for the team, may allocate work and provide subject matter guidance to more junior team members

Problem Solving

• Exercises judgment, based on previous experience, practices and precedents, to identify and solve problems that arise with little or no precedent

Impact

• Impacts the effectiveness of own team and closely related teams

Interpersonal Skills

• Exchanges ideas and information effectively; uses tact and diplomacy when dealing with others

Key Responsibilities

Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.

Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and powertools. Additionally,because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Applies basic analytical skills or scientific methods or operational processes to perform straightforward activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Uses standard operating procedures or scientific methods to guide own work and solve standard problems

Impact

• Impacts own work

Interpersonal Skills

• Uses communication skills to exchange information

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Establish an internal communications strategy in conjunction with senior leadership

• Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders

• Plan, edit, and write content for a variety of internal communications media, such as the company intranet and Slack

• Draft senior executives’ written and spoken messages to employees, including Keynotes, Board and EBC decks, briefing docs in collaboration with AR/PR for media and analyst interviews.

• Ensure product functionality and positioning are successfully and consistently communicated to employees and stakeholders to drive alignment and clarity - this includes customers and the Board.

• Plan, edit, and develop content for a variety of channels, audiences and media, including: the intranet and Slack, external blogs, customer presentations and messages, incident/crisis response-related communications, and external keynotes
  Manage the Chief Technology and Product Officer’s external profile, including social media strategy; and speaking, media and analyst engagements (in partnership with PR/Analyst Relations/Social teams)

• Ensure internal communications messages are consistent across all media and departments of the organization

• Plan, edit, and write content for occasional external events for the CT&PO and some of his leadership team
  Lead a team of high performing communications professionals

Your Experience

• 10-15 plus years communications experience, including experience supporting a Product executive or CIO/CTO both internal and executive communications background is essential

• Experience leading comms for a complex enterprise technology function, and both building and implementing strategic, holistic communication strategies, especially for large org transformations

• Ability to synthesize data and technical information and uplevel for various audiences

• Steely under pressure, undaunted by tight, last-minute deadlines; pro at juggling multiple initiatives and executing with speed in a fast-paced dynamic environment

• Excellent written and verbal communication skills with the ability to translate business strategies and complex technologies into relatable stories (writing exercise required)

• Strong team player, leader and creative thinker

• Track record of building strong relationships with and advising senior leaders

• Ability to navigate ambiguity, drive clarity

• Understanding of enterprise technical services organizations helpful but not required

• Ability to work out of our Santa Clara office in our hybrid model

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $148000 - $241000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Role Responsibilities:

• Use work orders (including schematics, wiring diagrams, parts lists, and instructions) to build, repair and/or test equipment of various kinds (electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components)
• Perform a wide variety of electro-mechanical assembly operations, troubleshooting and repairs
• Receive parts and perform audits to ensure all necessary parts are available and free of defects
• Use test fixtures, electronic measurement equipment, leak detectors and/or vacuum pumps to test assemblies, subassemblies and components
• Complete required job documentation (data entry) about progress, work expense and labor details; perform computer programming, repair or software installs, as needed
• Work closely with engineering on developing and proposing new processes and procedures, and provide input on new product design and integration
• Provide training and support to lower-level technicians; assist supervisor in aligning resources for daily production needs
• Serve as a Quality Lead for processes, as needed; assist with quality issues at customer sites and provide feedback to improve manufacturing processes

Minimum Qualifications:

• An Associate’s degree
• 4–7 years of semiconductor or display experience, or comparable industry or military experience
• Specialized expertise within ananalytical/scientificarea for performing complex work

Preferred Qualifications:

• Demonstrated proficiency in multiple semiconductor manufacturing concepts and processes
• Ability to operate as a senior technical leader and present projects with minimal supervision
• Proven and capable people leadership (of teams 5+)
• Willingness to travel (up to 10%) to support teams, as needed
• ASSEET
• BSEET (DeVry, TSTC)

This is a physically demanding position that often requires standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, the use of hand and power tools, and driving or operating heavy machinery including forklifts. Additionally, because this position may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Role Responsibilities:

• Use work orders (including schematics, wiring diagrams, parts lists, and instructions) to build, repair and/or test equipment of various kinds (electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components)
• Perform a wide variety of electro-mechanical assembly operations, troubleshooting and repairs
• Receive parts and perform audits to ensure all necessary parts are available; inspect parts for defects; troubleshoot and improve processes
• Use test fixtures, electronic measurement equipment, leak detectors and/or vacuum pumps to test assemblies, subassemblies and components
• Complete required job documentation (data entry) about progress, work expense and labor details; perform computer programming, repair or software installs, as needed
• Work independently with minimal supervision, and serve as an informal resource for junior colleagues

Minimum Qualifications:

• An Associate’s degree
• 2–4 years of semiconductor or display experience, or comparable industry or military experience
• Related technical trainings and certifications

Preferred Qualifications:

• Solid analytical skills, and an ability to problem-solve using established operating procedures or scientific methods
• Demonstrated capability to operate as a peer leader and trainer
• Demonstrated proficiency for required semiconductor manufacturing concepts and processes
• ASSEET
• BSEET (DeVry, TSTC)

This is a physically demanding position that often requires standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, the use of hand and power tools, and driving or operating heavy machinery including forklifts. Additionally, because this position may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

What You Will Accomplish:

• Develop and lead a global internal communications strategy that supports GMX’s vision, strategic priorities, and transformation across all markets.

• Serve as a trusted advisor to senior leadership , shaping authentic messaging around market entry, customer experience, cross-border trade, localization, and sustainability.

• Translate complex strategies —from AI-driven localization to platform modernization—into clear, engaging messaging that resonates across languages, roles, and geographies.

• Enable change management and integration of new teams by creating communications that reinforce ways of working, culture-building, and organizational alignment.

• Partner with the Chief of Staff and People Partner to guide employees through transformation, focusing on engagement, resilience, and team health.

• Collaborate across functions (Global Communications, Product, Tech, Analytics, Business Operations) to ensure consistency and alignment with company-wide priorities.

• Support executive communications including leadership narratives, All Hands, emails, campaigns, and video scripts that amplify the voice of GMX leadership.

• Adapt communications for regional and cultural nuance , fostering inclusion and unity across a globally dispersed workforce.

• Build rhythms and feedback mechanisms

What You Will Bring:

• 12+ years of experience in internal and executive communications, with proven success in global, matrixed organizations—ideally in ecommerce, retail, tech, or platform environments.

• 8+ years leading high-performing communications teams and delivering programs from strategy through execution.

• Demonstrated ability to support organizational transformation , including change management, team integration, and modernization initiatives.

• Global fluency : strong cultural awareness and the ability to tailor messaging across diverse audiences; language skills or multicultural experience are a plus.

• Proven storytelling and writing excellence , with a style that is modern, concise, human, and adaptable across cultures.

• Comfort with ambiguity and change , paired with resilience, collaboration, and a sense of humor.

• Experience shaping communications around ways of working and integration of new teams in fast-evolving environments.

• A BA in Communications, Journalism, Public Relations, or related field ; advanced degree (MBA/MS) strongly preferred.

• A global mindset

The base pay range for this position is expected in the range below: