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4,847 jobs found
06.04.2024
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Payoneer Enterprise Client Success Manager United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Deliver on company’s KPIs for managed accounts which include annual retention objectives and growth objectives. Develop and nurture relationships with key client stakeholders including C-Suite and senior management while understanding...
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06.04.2024
S

Skai Client Success Manager RM United States, Illinois, Chicago

Limitless High-tech career opportunities - Expoint
Description:
Partner with clients to drive excellence and growth of their Amazon / Google / Walmart / Criteo / Kroger etc. marketing programs. Continuously build expertise in the best practices of...
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07.04.2024
S

Skai Client Success Manager RM United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Partner with clients to drive excellence and growth of their Amazon / Google / Walmart / Criteo / Kroger etc. marketing programs. Continuously build expertise in the best practices of...
Full job details
07.04.2024
C

Cherre Client Success Associate United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Contributing to our client-facing Client Success processes, policies, playbooks, and values to deeply integrate Cherre into our clients’ everyday workflow. Documenting internal processes and creating a scalable infrastructure to enable...
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02.04.2024
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Uber Client Success Specialist Miami United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Build processes and standardize best-practices within merchant success and your territory. Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants. Track merchant KPI and...
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04.04.2024
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Uber Client Success Specialist Portland United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Lead a book of business of SMB restaurant partners on the Uber Eats platform. Proactively identify key risks within your book of business, and engage Restaurant partners through outbound phone...
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06.04.2024
JPM

JPMorgan Product Client Success - Vice President United States, New York, New York

Limitless High-tech career opportunities - Expoint
Description:
Develop our team’s global processes for product adoption and commercialization, building scalable operations to support clients in realizing the full value of our flagship products. Lead our product go-to-market strategy...
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Expoint is the premier tech industry job searching platform, and we are looking for a talented Client Success Manager to join our team and keep us at the top of the industry. As a Client Success Manager, you will be responsible for the overall customer satisfaction of our clients and ensure that our customers have the best experience possible when using Expoint. You will be responsible for building relationships with our clients and aiding in the development of solutions to their problems. You will work with the sales team to develop and implement strategies for customer retention and satisfaction. You will also monitor feedback and survey requests to ensure that customers are satisfied with their different interactions with Expoint. You will also work to build a customer success team to manage all aspects of customer accounts, including onboarding, technical support, and account management. You will develop and execute plans to ensure customer retention and satisfaction and address customer questions, concerns, and complaints in a timely and professional manner. You will also be responsible for tracking customer data and trends, as well as providing reports on customer success performance and customer loyalty metrics. We are looking for a passionate and enthusiastic professional who is eager to learn and grow with our team. A strong candidate will be someone with prior customer service experience, excellent written and verbal communication skills, sensitivity to customer need, and a knack for problem solving. We seek an individual with a deep understanding of the many aspects of customer engagement and an unrelenting dedication to customer satisfaction. If you think you have what it takes to be the Expoint Client Success Manager, then we want to hear from you!