

Share
These jobs might be a good fit

Share
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
MongoDB Product Suite Mastery
Market-Relevant Technologies
Modern Architecture Design
Sales Techniques and Soft Skills
Industry Insights
These jobs might be a good fit

Share
• Work with customers' technical team to address their design-related questions and suggest the best practices on Informatica Master Data Management product and IDMC platform
• Review customer's implementation architecture and use cases
• Lead the swift resolution of high-priority technical issues that significantly impact customer satisfaction and business operations.
• Guide clients in adopting best practices to integrate and optimize Informatica solutions effectively.
• Work closely with product management, R&D, and cross-product teams to triage customer bugs, prioritize concerns, and enhance product offerings aligned with customer needs.
• Plan proactive customer engagements and work on deflecting situations before they become escalated.
• Anticipate potential issues and engage customers proactively to deflect escalations and strengthen relationships.
• Oversee the creation and maintenance of comprehensive documentation, knowledge bases, and technical webinars to empower support teams and customers.
• Acts as a technical lead for a GCS team and ensure support teams have the technical expertise to handle complex issues effectively, mentoring engineers and setting technical standards.
• Collaborate with management to refine processes affecting both customer interactions and internal support efficiency.
• Utilize Gen AI and other advanced technologies to provide consistent, high-quality support and enhance customer satisfaction.
What We'd Like to SeeThese jobs might be a good fit

Share
These jobs might be a good fit

Share
About the Role
The Electrophysiology Field Clinical Specialist will provide expert clinical product and technical assistance and training to physicians, laboratory staff, and sales representatives on the effective and safe use of the Farapulse ( ) system during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. In addition, you will also specialize with our wider portfolio including Faraview and Opal Mapping System.
Your responsibilities will include:
What are we looking for in you:
What we can offer to you:
These jobs might be a good fit

Share
This is a Remote individual contributor role based in the United States, reporting to a Manager, Customer Success Architects. You will work on complex technical challenges where analysis of situations or data requires in-depth evaluation of multiple variables and factors.
Working with the Customer Success Manager, you will engage with customers immediately after the point of sale to: • Understand customer goals and desired outcomes • Develop and map architectural blueprints aligned with customer success metrics • Provide post-sales technical expertise • Ensure customer requirements are met and solutions are functioning according to specifications
Technology You'll UseInformatica Intelligent Data Management Cloud (IDMC): Cloud Integration Services: - Cloud Data Integration (CDI) ∙ Batch processing ∙ Real-time integration ∙ Change Data Capture (CDC) - Cloud Application Integration (CAI) - Cloud Data Ingestion and Replication (CDIR) - Cloud Data Quality (CDQ) • Platform Capabilities: - AI-powered CLAIRE® engine - Cloud-native architecture - Multi-cloud support - Elastic processing - Serverless computing
Development & Operating Systems: • Programming Languages: - Python - Core Java • Operating Systems: - Linux - Windows
Your Role Responsibilities? Here's What You'll DoEducation:
These jobs might be a good fit

Share
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
These jobs might be a good fit

Share
These jobs might be a good fit