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Amazon Elite Customer Solutions Manager GSS Problem Solvers EPS United States, Massachusetts
DESCRIPTIONYou will use your technical acumen, program management, organizational change management, and communication skills to align a broad range of support initiatives for the customer. You will own and drive...
Lead cross-functional teams and manage programs and processes simultaneously. Engage with technical experts and key stakeholders to initiate new programs, including developing new processes and program documentation. Identify process and...
DESCRIPTIONKey job responsibilities Effectively and efficiently manage the operations budget and expenditures. Act as an escalation point for all facilities related issues. Oversee operation and management of routine and emergency...
DESCRIPTIONAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the , we encourage candidates to apply. If your career is...
DESCRIPTIONAs a TPM in ES2, you will lead various programs, partner with Engineers, product managers, and business leaders to define, manage, and eliminate operational inefficiencies and risks within our service....
DESCRIPTION* Manages assigned Enterprise accounts and oversee support cases* Completes analysis and presents periodic reviews of operational performance to customer* Provides detailed reviews of service disruptions, metrics, detailed pre launch...
DESCRIPTIONKey job responsibilities Establish a roadmap and successfully deliver software that executes that vision, making short vs. long term decisions and defining clear goals and objectives. Drive improvements in monitoring,...
DESCRIPTIONYou will use your technical acumen, program management, organizational change management, and communication skills to align a broad range of support initiatives for the customer. You will own and drive...
The account manager role at Expoint offers a unique and exciting opportunity for tech professionals to grow their career and contribute to company success. As an account manager, you will be responsible for managing and developing key customer accounts while nurturing and growing relationships with high profile clients.
You will need to be able to anticipate customer needs, proactively solve customer issues, generate innovative solutions, build trust and facilitate long-term relationships . It is essential to negotiate and secure long-term partnerships by understanding the customer’s business objectives in order to exceed their expectations.
You will be working closely with internal departments such as sales, support, product management and engineering to ensure customer solutions are met without compromising the quality of service. This is a demanding and fast paced role and requires you to be highly organised and able to juggle multiple tasks at once while ensuring continuous customer satisfaction.
With Expoint, you will get the opportunity to be part of a fast-growing tech startup, take on challenging and diverse goals and develop your reputation as a tech industry leader. We are looking for experienced account managers who are team players, self-driven and enjoy challenge themselves on a daily basis in an innovative and collaborative work environment.
Are you up to the challenge? We look forward to hearing from you!