Your key responsibilities

You will take responsibility for 2/3 government departments as the lead client contact. You will:

• Build direct relationships with learning buyers
• Respond to inbound demand for new coaching and bespoke learning programmes
• Proactively stimulate demand for new projects by understand who the learning buyers are and what they need and want
• Scope projects collaboratively with the client and our ecosystem supplier partners
• Be responsible for pricing and contracting new projects, including risk management
• Oversee projects in delivery on your accounts
• Work closely with Client Service Partners and wider EY account teams
• In addition, you will work with the Learning Frameworks Client lead to:
• Capture and share knowledge across the Learning Frameworks Account Manager team through regular insights sessions
• Look for opportunities to promote and share success stories, working closely with Government Skills and Curriculum Unit

Skills and attributes for success

• Be professional, quickly establishing personal credibility and demonstrating expertise
• Have strong personal impact and resilience, and be able to influence and persuade clients and stakeholders to gain support for major changes and key decisions
• Take a practical approach to solving issues and gaining client agreement
• Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.
• Be skilled in facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance
• Be effective in recognising and managing potential issues during client assignments

To qualify for the role you must have

• Experienced management consultant / HR professional with relevant experience advising clients on learning and leadership development on a range of large scale transformation programmes and business change projects
• Proven track record of delivering Learning and Leadership Development projects
• A proven track record of shaping and running complex, high profile, profitable engagements which create value for clients in the areas outlined above
• Demonstrated track record of building client relationships
• A proven track record of proactively managing client stakeholders, including providing constructive feedback, influencing decisions, providing robust advice, delivering difficult messages and managing performance issues, up to C suite-1 level

Ideally, you’ll also have

• A primary degree and any post graduate degrees and professional qualifications are desirable but not critical e.g. CIPD, Occupational Psychology and certifications in psychometrics.
• Experience of working on projects gained working within a professional services firm, global consultancy firm and/or large private and/or public sector organisations

What we look for

We are looking for people who can demonstrate real impact within various areas of Talent for our clients. We require people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our global PAS to maximise our global knowledge and experience in supporting clients to build their talent pool
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We offer a competitive remuneration package where you’ll be rewarded for yours and team performance. Our comprehensive Total Rewards package includes assistance for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you