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17 jobs found
30.04.2024
U
Uber Vendor Manager - United States, West Virginia
Lead Operational BPO performance on the ground while maintaining connection and engagement with cross functional teams in GSO. Be responsible for the creation of long-term strategies for achieving goals and...
Act as an advisor to leadership around optimizing business performance through optimal leverage of vendors. Contribute towards the development of Make vs Buy strategy aligned with business priorities. Work closely...
Facilitate the preparation of materials needed for appearances, collaborate with the business, internal and external legal partners to establish clear responsibilities and deadlines. Escalate case-related issues to management and JPMC...
5-10 years of work experience in a contact centre environment including technical support management and customer service management with phone, email and chat solutions in a large inbound contact centre....
Strong interpersonal skills and the ability to earn trust and influence as well as to hold stakeholders, often more senior than you, accountable for high standards. Strong analytical and negotiation...
DESCRIPTIONThe successful Vendor Manager must be able to: Understand drivers of and opportunities for the category P&L Manage relationships with vendors Institute best practices and processes which can be replicated...
Partner with GSS stakeholders to develop vendor strategies, identify new vendor opportunities and drive improvements with existing vendors. Conduct pricing and benchmark analysis and evaluation of new suppliers. Negotiate contracts,...
Lead Operational BPO performance on the ground while maintaining connection and engagement with cross functional teams in GSO. Be responsible for the creation of long-term strategies for achieving goals and...
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