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The role will involve:
Partnering with the Chief of Staff (COS) team across the organization, HRBPs, and partners to design and drive a high performing team culture with a deep commitment to talent development
Leading end-to-end execution and strategy of our Executive Talent and Performance Management processes and partnering with HR leaders, HRBPs, and HR partners to design and deliver additional key strategic projects
Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, while also collaborating to identify solutions that can achieve shared results
Building and executing on a comprehensive talent strategy that aligns with business imperatives, goals, and objectives
Managing and performing on HR-related process or programs, investigates and make recommendations and decisions in gray space, initiate program/process improvements to mitigate risks and optimize delivery
Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for horizontal projects and autonomously prioritize work based on impact and urgency
Developing routines and materials to increase leadership effectiveness; facilitate the operating rhythm for the organization by leading a team to support across a wide variety of forums (leadership team meetings, Town Halls, etc.)
Designing and delivering on effective internal communication strategy; leading and developing change management plans in support of organizational changes
Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability
Staying current with external trends, best practices, and innovations and infusing these into the work products and client consulting and partnership
Managing various governance routines, including building materials for regulator and compliance forums
Working with several partners to help achieve our team goals, such as collaborating with Learning & Development to create/deliver an development program for HRBPs and the HR4HR DIB team on HR DIB initiatives as examples
Basic Qualifications:
Bachelor's degree or military experience
At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team
At least 2 years of experience in project or process management
At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy
Preferred Qualifications:
Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences
Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space
Skilled at balancing both disruption and consensus-building while driving forward complex initiatives
Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience
Track record of complex project management, a bias to action and extraordinary attention to detail
Impeccable judgment and ability to balance the needs of the organization, leaders and associates
Passion for learning with a growth mindset
Discretion in handling highly sensitive issues
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Responsibilities:
Perform risk assessments of business activities and perform relevant testing based on the risks and processes associated with the area being audited. Assist in communicating issues, risks and recommendations to all levels of management.
Operate independently and ensure work is completed to schedule and meets our high-quality standards.
Develop and maintain strong and effective working relationships with key business partners and the extended Audit group.
Leverage available data and analytical tools during the planning and fieldwork phases of audit delivery.
Proactively follow-up on agreed audit actions to ensure management delivers their commitments within the agreed timescales.
Proactively seek out learning opportunities to enhance skills and competencies related to role.
Here's what we're looking for in an ideal teammate:
You are a critical thinker who seeks to understand the business and its control environment.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.
You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Basic Qualifications:
Bachelor's Degree or military experience
At least 2 years of experience in auditing, at least 2 years of experience in accounting, at least 2 years of experience in financial analysis, at least 2 years of experience in risk management, at least 2 years of experience in compliance, or a combination
Preferred Qualifications:
Master’s Degree in Auditing, Master’s Degree in Accounting, Master’s Degree in Information Systems or Master of Business Administration
Certified Internal Auditor (CIA), or Certified Public Accountant (CPA)
2+ years of experience in banking, in the financial services industry, in a professional services firm serving clients in large banks, or a combination
2+ years of experience performing data analysis in support of internal auditing
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
McLean, VA: $94,600 - $107,900 for Senior Staff Auditor Richmond, VA: $86,000 - $98,200 for Senior Staff Auditor Riverwoods, IL: $86,000 - $98,200 for Senior Staff AuditorThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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As a Principal Auditor, you will:
Lead small audits over the Card and Auto Finance business, or own completion of significant components of larger audits.
Develop engagement planning documentation for assigned areas to communicate rationale for scoping decisions, and develop audit programs to ensure adequate coverage of risks.
Design and execute appropriate audit procedures to verify the effectiveness of internal controls.
Document auditee processes and procedures, review and analyze evidence, and identify potential issues.
Leverage available data and analytical tools during the planning and fieldwork phases of audit delivery to provide stakeholders with assurance, advice, and insight.
Prepare clear, organized, and complete documentation to support work performed, including draft findings.
Establish and maintain good client and team relations during engagements. Effectively communicate information and audit progress to team, clients and auditor-in-charge.
Self prioritize and effectively plan your own work activities managing multiple priorities and tasks across the team to deliver quality results. Proactively take on additional work to support the team when possible.
Provide coaching, on-the-job training, and feedback to audit staff, including junior associates and recent hires.
Here's what we're looking for in an ideal teammate:
You are a critical thinker who seeks to understand the business and its control environment.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.
You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years of experience in auditing; at least 3 years of experience in accounting; at least 3 years of experience in risk management; at least 3 years of experience in compliance, or a combination.
Preferred Qualifications:
At least 2 years of experience in leading audits and performing in the role of auditor-in-charge
2+ years of experience in banking or in financial services
1+ years of experience in performing data analysis including analyzing large data sets using audit tools
1+ years of experience in performing compliance audits
1 + years Audit experience in credit card, payments, operations, auto finance, third party risk management, or any combination
Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) or Certified Regulatory Compliance Manager (CRCM) or Certified Information Systems Auditor (CISA) or Certified Bank Auditor (CBA)
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
McLean, VA: $117,300 - $133,900 for Principal Auditor Richmond, VA: $106,700 - $121,700 for Principal Auditor Riverwoods, IL: $106,700 - $121,700 for Principal AuditorThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Key Responsibilities:
Deliver on and evolve the Training strategy for the Audit department
Build strong relationships and engagement routines across the department to identify and/or align training needs, priorities, and outcomes
Use integrated thinking, data sources, and industry trends to identify training needs
Establish strong partnerships with external training suppliers, and find opportunities to maximize partner relationships
Create and drive a training steering committee that guides organization’s training agenda and tracks and reports training outcomes
Serve as a leader in the department during significant change by delivering relevant training and addressing dynamic training needs
Engage regularly with senior leadership and Chief Audit Executive to continually align on priorities and progress
Drive awareness of and brand the Training program’s value, strategy, and direction
Deliver various in-person classroom training across Audit’s footprint
Lead and develop a team of training associates, and elevate the Training Department to best-in-class through creative and timely solutions that build associate knowledge and skills
Ensure all documentation is regulator-ready
Travel: This position will travel up to 20 percent of the time.
Here’s what we’re looking for in an ideal teammate:
You have a strong background in training and development, curriculum design, and process management.
You prefer working in a high paced professional environment and bring energy to your team and work.
You have Audit, Risk, or Compliance experience, either as a practitioner or related role
You have led small teams with a track record of inclusion and enablement.
You are a team player, and enjoy collaborating with and being a part of a high performing team.
You are a critical thinker who constantly evaluates risk, connection points, and the importance of being well-managed.
You are a great communicator and trainer, and you enjoy collaboration across levels and stakeholders.
You are a great listener, a curious learner, and like to understand how things work.
You like telling the story of your team’s work - both challenges and accomplishments.
You are not afraid to challenge and drive change.
You are focused on improving associate experience and making things easier for everyone.
You are focused on driving clarity.
You have outstanding communication and partnership skills which are essential for interacting, training, and communicating across all levels to manage, inform, and influence outcomes.
You have experience working with and presenting to executive stakeholders and leadership teams.
You have strong consulting skills.
You enjoy helping others, answering questions, trouble-shooting, and solving problems.
You demonstrate organizational agility to adapt to changing demands.
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years experience in corporate training and development, curriculum design
At least 3 years of experience in process management
At least 3 years of experience in deck building and presenting to large audiences
At least 1 year of experience in Auditing, Risk Management, Compliance or a combination
At least 1 year of People Management experience
At least 1 year experience with Google Suite
Preferred Qualifications:
5 + years experience in corporate training and development, curriculum design
5 + years experience in process management
1 + years experience in third party relationship management
3 + years of People Management experience
1 + years experience in design thinking, customer-focused process design, or user experience design
1+ years of experience in reporting or data analytics
5 + years of experience in deck building and presenting to large audiences
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
McLean, VA: $154,600 - $176,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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General Responsibilities:
Lead ad hoc projects and ongoing programs to drive operational efficiency and well-managed delivery in close collaboration with Chiefs of Staff and key enterprise partners
Analyze data and effectively communicate findings to EA leaders to inform decision making
Assist Chiefs of Staff and EA leaders with strategic planning, including financial and resource planning, and change management
Develop and support reporting to ensure EA is well-managed
Identify and implement process improvements and drive compliance with best practices
Create and measure success metrics and monitor progress toward goals
The Successful Candidate will:
Exhibit excellent analytical and problem solving skills, including the ability to quickly put structure in place to gather information and use data to influence business decisions
Demonstrate outstanding communication and teamwork skills, collaborating effectively across teams and organizations
Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive work toward completion
Possess exceptional attention to detail, organizational skills and results orientation
Be self-motivated and able to react seamlessly to changes in priorities and delivery focus
Basic Qualifications:
Bachelor’s degree or military experience
At least 2 years of experience in operations, financial management, project management, program management, process management or a combination
Preferred Qualifications:
3+ years of experience in operations, financial management, project management, program management, process management or a combination
Relevant coursework or experience in finance, accounting, business, economics or mathematics
Relevant project or process management certifications
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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As ato the Senior Leadership Team in Enterprise Services Risk (ES Risk), you will help advance key priorities, coordinate day-to-day operations, and provide thoughtful support across a range of efforts. In this role, you’ll work closely with leadership to help organize and drive strategic initiatives, while also contributing to the overall health and effectiveness of the team. You’ll be responsible for supporting key audits in the Tech & Product areas, associate experiences, capacity planning, and helping keep work moving smoothly. This is a great opportunity to gain exposure to different parts of the business, build new skills, and make a meaningful impact in a collaborative, fast-paced environment.
We want you if you are:
Self-motivated, reliable, and resourceful multitasker with solid time management and prioritization skills who is able to drive initiatives autonomously
Highly organized, yet adaptable to react quickly to urgent matters
Associate experience-centric mindset with a keen attention to detail, high bar for quality, and strong sense of responsibility
Commitment to broad-based teamwork and collaboration that requires juggling multiple internal relationships and accountabilities
Comfortable building and maintaining positive relationships, and being diplomatic, yet influential with colleagues across all levels, including VP and SVP leaders, and across a variety of partner teams
Effective and autonomous project management from strategic ideation through tactical execution and follow up
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
At least 5 years of experience in project, risk program, or process management
At least 5 years of experience supporting, partnering, and interacting with internal and external business clients
Preferred Qualifications:
6+ years of experience supporting, partnering and interacting with internal stakeholders
6+ years of Financial Services industry experience, preferably working within technology
6+ years of experience as a project or process manager
Ability to communicate effectively with people across multiple levels
Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team
Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
Project Management (PMP) or Program Management (PgMP) certification
Business Process Management Certification, Six Sigma Lean, Green Belt or Black Belt Certification, Agile Coach Certification, or Compliance Certification (CRCM)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Key Responsibilities:
Assist Chief of Staff Reporting team with administrative Board Reporting responsibilities such as, creating and managing daily task list, creating internal milestone views for department, and partnering with multiple Audit teams on various Board of Director deliverables to ensure on-time delivery
Manage quarterly Board of Director meeting prep for the Chief Audit Officer (CAO), which includes management of master deliverable file to track internal milestones and CAO touchpoints
Assist Chief of Staff Reporting team with various quarter end reporting for 1st and 2nd line partners including Risk Appetite Metric (RAM) templates that will be included in the quarterly Integrated Risk Management Report (IRMR) report
Be a strategic partner to the Chief of Staff Reporting Director by managing a backlog of reporting enhancements and full inventory of Audit owned materials provided to the Board of Directors
Own all Risk Management processes and activities for Audit, including:
Assist with management of CBT department assignment, tracking, and reporting
Serve as the BAIM and SME for Information Retention Policy, including Official Records and Highly Sensitive Documents
Drive annual Resolution Plan process
Manage Audit’s Business Continuity Plan, including ongoing maintenance and adherence to Enterprise guidance
Serve as primary point of contact for LIRT & Crisis Management Program
Manage CIP process
Manage Quarterly Lockout process
Serve as primary contact for Phishing program, including reporting to leadership
Drive All Access monitoring for Audit, serving as SME and driving 100% adherence
Execute quarterly controls for department and serve as SME for ongoing risk, and constantly evaluate ongoing needs to strengthen internal processes
Share insights and draw connections between the various programs and processes to strengthen process and build efficiencies
Here’s what we’re looking for in an ideal teammate:
You have a strong background in risk management, process management, and process optimization.
You are a critical thinker who constantly evaluates risk, connection points, and the importance of being well-managed.
You are analytical, enjoy working with data, spreadsheets, and forecasting.
You have a high proficiency in Google Sheets and are able to build data visualizations to drive clarity and understanding of data.
You are focused on improving user experience and making things easier.
You have outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.
You are organized, detail-oriented, and value clear, audit-ready documentation.
You have strong consulting and collaboration skills.
You enjoy helping others, answering questions, trouble-shooting, and solving problems.
You demonstrate organizational agility to adapt to changing demands.
You are a team player AND you enjoy driving processes independently.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious.
You like to ask questions, test assumptions, and challenge conventional thinking.
You are well versed in Google Forms, Google Sheets, People Data Hub, and Tableau.
Basic Qualifications:
Bachelor's Degree or military experience
At least 2 years of process management experience
At least 1 year of experience supporting, partnering and interacting with internal business clients
At least 1 year of experience writing and sending communication to large audiences
Proficiency in Google Forms and Google Sheets
Preferred Qualifications:
1+ year experience with Business Intelligence I reporting tools (Tableau)
2+ year experience in Communication
1+ year of Risk Management experience
3+ year of Project or Process Management experience
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit

Share
The role will involve:
Partnering with the Chief of Staff (COS) team across the organization, HRBPs, and partners to design and drive a high performing team culture with a deep commitment to talent development
Leading end-to-end execution and strategy of our Executive Talent and Performance Management processes and partnering with HR leaders, HRBPs, and HR partners to design and deliver additional key strategic projects
Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, while also collaborating to identify solutions that can achieve shared results
Building and executing on a comprehensive talent strategy that aligns with business imperatives, goals, and objectives
Managing and performing on HR-related process or programs, investigates and make recommendations and decisions in gray space, initiate program/process improvements to mitigate risks and optimize delivery
Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for horizontal projects and autonomously prioritize work based on impact and urgency
Developing routines and materials to increase leadership effectiveness; facilitate the operating rhythm for the organization by leading a team to support across a wide variety of forums (leadership team meetings, Town Halls, etc.)
Designing and delivering on effective internal communication strategy; leading and developing change management plans in support of organizational changes
Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability
Staying current with external trends, best practices, and innovations and infusing these into the work products and client consulting and partnership
Managing various governance routines, including building materials for regulator and compliance forums
Working with several partners to help achieve our team goals, such as collaborating with Learning & Development to create/deliver an development program for HRBPs and the HR4HR DIB team on HR DIB initiatives as examples
Basic Qualifications:
Bachelor's degree or military experience
At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team
At least 2 years of experience in project or process management
At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy
Preferred Qualifications:
Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences
Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space
Skilled at balancing both disruption and consensus-building while driving forward complex initiatives
Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience
Track record of complex project management, a bias to action and extraordinary attention to detail
Impeccable judgment and ability to balance the needs of the organization, leaders and associates
Passion for learning with a growth mindset
Discretion in handling highly sensitive issues
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit