Operations Manager jobs in United States, New Mexico, Albuquerque

We are seeking an experienced NPI Transfer Manager to lead new product introduction and technology transfer initiatives from concept through production qualification. This role serves as the primary interface between ourAdvanced Packaging Technology and Development
Key Responsibilities
1. NPI Leadership and Execution

• Lead comprehensive New Product Introduction (NPI) and technology introduction processes from early engagement planning through sample generation, Product Release Qualification (PRQ), and transfer certification
• Demonstrate strong leadership capabilities to drive teams forward during ambiguous situations, resolve competing priorities, and logically balance NPI loading across the network with high product and technology variation
• Formalize business processes to facilitate resource mobilization and close competency gaps, achieving both efficiency and effectiveness across operations and product/package platforms

2. Cross-Functional Collaboration

• Foster strategic collaboration with Division teams, Technology Development, and supply chain organizations that contribute to transfer success
• Partner with Technology Development (TD), Factory NPI teams, and all partners to drive solutions from NPI through End of Life (EOL)
• Collaborate with factory NPI team and TD key players to track and resolve all technical issues during NPI transfer

3. Customer Interface and Relationship Management

• Serve as the main interface to customers (e.g. CCG, DCG) and customer-facing teams (e.g. PBG), acting as the Voice of the Customer to APTM NPI operations
• Develop in-depth understanding of customer needs across various business units (CCG, DCG, NEX, PSG, FS) leveraging Foundry Services Expertise and OSAT benchmark knowledge
• Represent APTM NPI in customer Quarterly Business Reviews (QBRs) or Quarterly Technical Review (QTRs), site visits, audits, and aligned customer operational metrics reviews
• Lead NRE (Non-Recurring Engineering) and SOW (Statement of Work) engagements on behalf of APTM NPI

4. Technical Support and Problem Resolution

• Provide comprehensive technical support to resolve NPI and High Volume Manufacturing (HVM) issues
• Track and close all technical opens in collaboration with cross-functional teams
• Partner with TD to drive technology readiness and represent HVM-friendly voice in technology affordability initiatives

Required Experience

• Proven experience in NPI management and product transfer processes
• Strong background in semiconductor manufacturing, and backend operations e.g. assembly, and test operations
• Demonstrated ability to manage complex, multi-stakeholder projects
• Excellent communication and presentation skills for customer-facing responsibilities
• Experience with foundry operations and customer relationship management

Preferred Experience

• Experience with various customer segments
• Proven record in managing NPI department and Transfer Programs

Key Competencies

• Strategic thinking and problem-solving abilities
• Strong leadership and team management skills
• Customer relationship management
• Cross-functional collaboration
• Technical expertise in manufacturing processes
• Ability to work effectively in ambiguous and fast-paced environments

• Bachelor's degree in Engineering, Manufacturing, or related technical field
• 10 years of experience in NPI management and product transfer processes

Weoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

The Site Operations Specialist is responsible for delivering high-quality, integrated facility services at a site or sub-region, acting as the program manager for the Integrated Facilities Management (IFM) program. This role manages relevant contracts and suppliers for core employee services-including but not limited to IFM, transportation, cafeterias, and building services-and oversees the day-to-day activities of on-site contractors.

The Site Operations Lead interfaces with customers, internal operations teams, and facility occupants to ensure services and assets are operated and maintained according to service level agreements (SLAs), compliance requirements, and organizational standards. The position works closely with internal stakeholders such as the Chief Engineer, Project Managers, System Owners, EHS, and Security, supporting operational excellence, strategic initiatives, and maintaining financial accountability.

Key responsibilities include but are not limited to:

• IFM Program Management: Serve as the on-site program manager for the IFM program, coordinating vendor performance and ensuring execution aligns with SLAs and service expectations.
• Collaborate with internal teams to deliver IFM services and drive operational alignment and efficiency.
• Day-to-Day Operations: Oversee daily contractor activities on-site, supervise projects executed through contractors (internally and externally funded), and interface with customers to guarantee the consistent operation and maintenance of services and assets.
• Support strategic initiatives to maximize efficiency across all service areas.
• Campus and Building Maintenance: Oversee maintenance services for campus/building structures, including roofs, walls, landscape, hardscape, pavements, facade cleaning, pest control, and structural upkeep programs, leveraging IFM suppliers.
• Represent scope areas in infrastructure projects from positioning to room acceptance.
• Incident Management: Manage incident response and communication activities to prevent service interruptions and ensure continuity of operations. Develop proactive planning and escalation protocols to minimize disruptions.
• Compliance and Auditing: Ensure facilities, procedures, and service programs comply with all applicable regulations and agency audits. Conduct regular audits of equipment, fixtures, and systems to maintain contractual requirements and consistency with global standards. Maintain audit readiness at all times.
• Project Management: Provide project management for site services, including requirements gathering, assessments, defining milestones, timelines, deliverables, and quality standards. Supervise renovation roadmaps and participate as subject matter expert for green field developments, mergers, and acquisitions.
• Financial Oversight: Monitor site operational budgets, capital equipment, and expense budgets. Track accruals, forecasting, and cost analysis to maximize efficiency and hold teams accountable to financial targets. Collaborate with stakeholders to ensure budget alignment for IFM services, repairs, and maintenance. Demonstrate strong financial acumen in operational decision-making.
• Stakeholder Engagement: Partner with internal teams and external partners to engage with facility occupants, address needs, and ensure proper asset assignment and usage. Build collaborative relationships across all levels and functions, demonstrating excellent interpersonal abilities.
• Change Management and Communication: Develop and help execute comprehensive change management strategies and communication plans related to projects and services, ensuring smooth transitions and stakeholder understanding.
• Vendor Coordination: Manage third-party vendors and suppliers to deliver high-quality employee services, using performance indicators and supplier scorecards to measure and drive excellence.

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.This position is not eligible for employment-based visa/immigration sponsorship.

Minimum Qualifications:

• Bachelor's degree in a related field or 7+ years of related experience in lieu of the degree

Preferred Qualifications:

• Strong analytical thinking skills-able to identify trends, insights, and make informed decisions
• Demonstrated financial acumen in budget tracking, forecasting, and cost analysis
• 5+ years of experience as Facilities Manager, Assistant Facilities Manager, Chief Engineer, Site Manager or Assistant Site Manager.

Weoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks.

Theis a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME). The MCRM functions as a member of the market leadership team and manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MCRM partners closely with the Senior Client Relationship Manager (SCRM) to support the ongoing development of the Elite Growth Practice roles, Wealth Management Client Associates, and the Operations staff.

Responsibilities:

• Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth

• Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service

• Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit

• Oversees the client service experience and reviews the approval of new client accounts

• Leads Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Specific responsibilities include, but are not limited to:

• Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill

• Managing the branch's Wealth Management Client Associates and Service Support Staff

• Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel

• Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad industry knowledge

• Coaching teams to deliver a modern, digital first service model focusing on client satisfaction

• Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise

• Managing the daily operations ensuring compliance to industry regulations, and policies and procedures

Required Qualifications:

• Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted

• Minimum of 5+ years professional experience ​

Key Qualifications for the role:

• Current or previous Merrill Wealth Management experience strongly preferred

• Self-motivated and client centric

• Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures

• Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.)

• Prior trend analysis experience

• Strong customer service and communication skills

• Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate

Desired Qualifications:

• Bachelor’s degree or equivalent work experience

Skills:

• Compensation Analysis

• Performance Management

• Process Performance Management

• Referral Management

• Workforce Planning

• Due Diligence

• Internal Audit Review

• Leadership Development

• Recruiting

• Risk Management

• Client Management

• Customer Service Management

• Employee Counseling

• Succession Planning

• Trade Operations Management

Associated with this role the Security Operations Specialist will be called upon to support and conduct investigations into threats or incidents that may occur and/or any number of other types of issues as deemed appropriate.

Responsibilities may include but not be limited to

• Manage Security Operations.
• Develop security processes and procedures in compliance with Corporate Security Standards and Policies.
• Develop Site Security programs and adapts to local conditions as appropriate.
• Ensure compliance with Intel and country security regulations.
• Work with Corporate Security Technologies for ensuring that security equipment is tested, maintained, and properly functioning.
• Conduct frequent drills and audits to validate all security standards and policies are met and upheld.
• Identify and rectify security gaps raised during security reviews.
• Ensure compliance with external auditor's findings.
• Work with Contract Security/Facilities Management Supplier management and ensure support CWs perform their functions in accordance with the contracted expectations.
• Manage site badging functions to include the controlled dispensing of badges, access controls, and the collection of access forms.
• Verify contractor authorizations with purchasing and produces approved badges for satellite support sales offices.
• Establish and manages relationships with outside law enforcement agencies.
• Manage financial spending and budgets.

In addition to the qualifications a successful candidate will demonstrate:

• The person in this position must adhere to a strict Corporate and Security Code of Conduct.
• Develop security programs and processes independently and make decisions on Security response to incidents/activities and react accordingly when under pressure.
• Apply pertinent security management principles and sound judgment to everyday operations, including campus/site emergency response situations, on and off-campus incidents involving Intel employees, and documentation completion.
• Manage and prioritize multiple events and tasks while maintaining the standard of quality. Follow defined processes and procedures.
• Expertise on integrity which must be and remain above reproach.
• Willingness to maintain strict confidentiality and follow applicable Privacy laws, policies, and guidelines.
• Analytical skills to conduct investigations and to evolve or establish prevention programs.
• Willingness to be flexible in an often ambiguous and rapidly changing environment.
• Critical thinking, apply good judgment and influence others.
• Willingness to self-manage and prioritize work with very little day-to-day oversight.
• Interpersonal and communication skills.
• Willingness to build solid working relationships with all levels of management, peers, partners, customers, law enforcement, etc.
• Works effectively both independently and as part of a team.

Secondary Duties:

• Partner with our Investigations Team, including conducting investigations. Conduct investigations into allegations of crime, security incidents, misappropriation of Intel assets, inappropriate web site use, freight thefts, and other matters as directed by the Regional Security Manager.
• May participate in or supervise background investigations into new hires program implementation.
• Participate in Workplace Response Team (WRT) program compliance. Coordinate covert operations on-site as required.
• Assess and implements Investigative Programs.
• Ensure investigations are undertaken in accordance with Corporate Security standards and Policies and Intel's investigator's Code of Conduct requirements.
• Develop and maintains contacts with local Law Enforcement Agencies.
• Make recommendations on security improvements to Site Management.
• Interface with and support our Emergency Management partners, including periodic coverage.

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This Position is not eligible for Intel immigration sponsorship.

Minimum qualifications:

• Bachelor's degree with 3+ years of experience or Master's degree with 2+ years' experience or Military police with 8+ years' experience or 10+ years' experience in one or more of the following:
  • Law Enforcement/Criminal Investigations
  • Intel Investigator
  • Executive Protection
  • Security operations

• The candidate must also have at least one of the following:
  • Professional certification (i.e. CFE) with 3+ years of relevant investigations experience, or
  • 4+ years of law enforcement experience with 2+ years of relevant investigations experience, or
  • 4+ years of experience as a civil investigator for federal, state, or local government agencies, or
  • 4+ years of experience as a security professional, or
  • 3+ years of experience at Intel in an investigative role, or Intel attorney with 3+ years of relevant investigations experience.

Preferred qualifications:

• Lives within 30 mile radius of job site in case of emergency situation.
• Local experience.
• Certified Personnel Protection (CPP).
• Certified Emergency Manager (CEM).
• Professional Certified Investigator (PCI).
• Certified Fraud Examiner (CFE).
• Law enforcement experience (police officer, detective, etc.).
• Military experience (Military Police, force protection, etc.).
• Private sector Security experience.
• Private sector Security Operations experience.
• Private sector Emergency Management experience.
• Relevant Intel experience.

Weoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

Annual Salary Range for jobs which could be performed in the US:

In this role you will:

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially

• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives

• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience

• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience

• Mentor and guide talent development of direct reports and assist in hiring talent

• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 2+ years of leadership experience

Desired Qualifications:

• Management experience including hiring, coaching, and developing direct reports

• Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success

• Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives

• Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment

• Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

• Experience building and maintaining effective relationships with customers, internal partners and within the community

• Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers

• Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking

• Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention

• Ability to interact with integrity and professionalism with customers and employees

• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Job Expectations:

• Ability to work a schedule that may include most Saturdays

• Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website(http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

• This position is not eligible for Visa sponsorship

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.