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Job title (1)
United States
California
Redwood City
2 jobs found
04.09.2025
I
Informatica Lead Technical Writer - United States, California, Redwood City
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Write friendly and helpful user-facing technical content that describes product functionality and use cases. Manage and update a large existing documentation set. Contribute to other documentation sets in a consistent...
Description:
Lead Technical Writer Redwood City, CA- Hybrid
As a Lead Technical Writer, you will be responsible for creating effective product documentation, videos, and tutorials in a fast-paced environment. You will work closely with a globally distributed team of software engineers, UX designers, product managers, and doc team members to create great user-facing content.
You will be reporting to Senior Director, Documentation
Technology You'll UseDITA, Oxygen, content management systems, source control systems, Jira, and Confluence
Your Role Responsibilities? Here's What You'll Do- Write friendly and helpful user-facing technical content that describes product functionality and use cases
- Manage and update a large existing documentation set
- Contribute to other documentation sets in a consistent and collaborative way
- Create project plans, maintain schedules for specific projects, and communicate documentation status to documentation manager or lead
- Work with stakeholders to deliver meaningful in-product assistance, messages, and develop clear terminology
- Contribute how-to articles, knowledge base articles, videos, walkthroughs, and other useful content
- Develop tutorials to improve the first user experience
- Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
- Compile, publish, and verify content
- Contribute to documentation team processes
- Mentor new writers and less experienced writers
- Collaborate on projects with other technical writers or cross-team stakeholders
What We'd Like to See
- Knowledge of mainframe concepts, relational and/or No SQL database concepts, cloud concepts
- Experience with Windows, Linux, and IBM i and z/OS operating systems Experience with DITA, Oxygen, content management systems, source control systems, Jira, and Confluence
- Experience with Adobe Creative Cloud, video software, e-learning software, and/or Pendo
- Understand strategies for writing for LLMs and using generative AI to enhance work
Role Essentials
- BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) preferred
- 5+ years of relevant professional experience
- Excellent analytical and written communication skills
- Excellent leadership and project management skills
- Able to quickly learn technical information
- Able to meet deadlines and help others meet them
- Able to communicate clearly, concisely, and consistently with stakeholders on status and priorities
- Able to multitask, prioritize, and set and meet deadlines
- Able to develop and fine-tune documentation processes and style
- Able to understand customer requirements and incorporate them into the documentation
- Able to maintain structure and consistency of content in large doc sets
- Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems
- Experience working with a remote global team including senior product mgt and engineering staff
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
Show more
These jobs might be a good fit
24.08.2025
I
Informatica Lead Technical Writer - United States, California, Redwood City
Share
Write friendly and helpful user-facing technical content that describes product functionality and use cases. Manage and update a large existing documentation set. Contribute to other documentation sets in a consistent...
Description:
Lead Technical Writer Redwood City, CA- Hybrid
As a Lead Technical Writer, you will be responsible for creating effective product documentation, videos, and tutorials in a fast-paced environment. You will work closely with a globally distributed team of software engineers, UX designers, product managers, and doc team members to create great user-facing content.
You will be reporting to Senior Director, Documentation
Technology You'll UseDITA, Oxygen, content management systems, source control systems, Jira, and Confluence
Your Role Responsibilities? Here's What You'll Do- Write friendly and helpful user-facing technical content that describes product functionality and use cases
- Manage and update a large existing documentation set
- Contribute to other documentation sets in a consistent and collaborative way
- Create project plans, maintain schedules for specific projects, and communicate documentation status to documentation manager or lead
- Work with stakeholders to deliver meaningful in-product assistance, messages, and develop clear terminology
- Contribute how-to articles, knowledge base articles, videos, walkthroughs, and other useful content
- Develop tutorials to improve the first user experience
- Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
- Compile, publish, and verify content
- Contribute to documentation team processes
- Mentor new writers and less experienced writers
- Collaborate on projects with other technical writers or cross-team stakeholders
What We’d Like to See
- Knowledge of mainframe concepts, relational and/or No SQL database concepts, cloud concepts
- Experience with Windows, Linux, and IBM i and z/OS operating systems Experience with DITA, Oxygen, content management systems, source control systems, Jira, and Confluence
- Experience with Adobe Creative Cloud, video software, e-learning software, and/or Pendo
- Understand strategies for writing for LLMs and using generative AI to enhance work
Role Essentials
- BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) preferred
- 5+ years of relevant professional experience
- Excellent analytical and written communication skills
- Excellent leadership and project management skills
- Able to quickly learn technical information
- Able to meet deadlines and help others meet them
- Able to communicate clearly, concisely, and consistently with stakeholders on status and priorities
- Able to multitask, prioritize, and set and meet deadlines
- Able to develop and fine-tune documentation processes and style
- Able to understand customer requirements and incorporate them into the documentation
- Able to maintain structure and consistency of content in large doc sets
- Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems
- Experience working with a remote global team including senior product mgt and engineering staff
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
Show more
These jobs might be a good fit
Share
Write friendly and helpful user-facing technical content that describes product functionality and use cases. Manage and update a large existing documentation set. Contribute to other documentation sets in a consistent...
Description:
Lead Technical Writer Redwood City, CA- Hybrid
As a Lead Technical Writer, you will be responsible for creating effective product documentation, videos, and tutorials in a fast-paced environment. You will work closely with a globally distributed team of software engineers, UX designers, product managers, and doc team members to create great user-facing content.
You will be reporting to Senior Director, Documentation
Technology You'll UseDITA, Oxygen, content management systems, source control systems, Jira, and Confluence
Your Role Responsibilities? Here's What You'll Do- Write friendly and helpful user-facing technical content that describes product functionality and use cases
- Manage and update a large existing documentation set
- Contribute to other documentation sets in a consistent and collaborative way
- Create project plans, maintain schedules for specific projects, and communicate documentation status to documentation manager or lead
- Work with stakeholders to deliver meaningful in-product assistance, messages, and develop clear terminology
- Contribute how-to articles, knowledge base articles, videos, walkthroughs, and other useful content
- Develop tutorials to improve the first user experience
- Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
- Compile, publish, and verify content
- Contribute to documentation team processes
- Mentor new writers and less experienced writers
- Collaborate on projects with other technical writers or cross-team stakeholders
What We'd Like to See
- Knowledge of mainframe concepts, relational and/or No SQL database concepts, cloud concepts
- Experience with Windows, Linux, and IBM i and z/OS operating systems Experience with DITA, Oxygen, content management systems, source control systems, Jira, and Confluence
- Experience with Adobe Creative Cloud, video software, e-learning software, and/or Pendo
- Understand strategies for writing for LLMs and using generative AI to enhance work
Role Essentials
- BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) preferred
- 5+ years of relevant professional experience
- Excellent analytical and written communication skills
- Excellent leadership and project management skills
- Able to quickly learn technical information
- Able to meet deadlines and help others meet them
- Able to communicate clearly, concisely, and consistently with stakeholders on status and priorities
- Able to multitask, prioritize, and set and meet deadlines
- Able to develop and fine-tune documentation processes and style
- Able to understand customer requirements and incorporate them into the documentation
- Able to maintain structure and consistency of content in large doc sets
- Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems
- Experience working with a remote global team including senior product mgt and engineering staff
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
Show more
These jobs might be a good fit
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