Cloud Architect jobs in United States, California, Newport Beach

What you’ll do

As a Cloud ERP Adoption and Experience Office Expert you’ll:

· Gather data insights to uncover adoption barriers, including product challenges, go-to-market (GTM) gaps, and reasons for low usage of solution capabilities.

· Identify reliable sources of adoption data, collaborating with teams like CS, Product, and ASC to enhance data quality.

· Use data-driven analysis to specify customer segments, pinpoint adoption opportunities, and support targeted programs.

· Correlate adoption data with business outcomes to measure impact and refine adoption strategies.

· Create dashboards and reports that provide actionable insights for Customer Success, Product, and GTM teams.

What you bring

· Strong analytical mindset and a passion for using data to solve problems.

· Interest in learning new tools and exploring data-driven insights with a growth mindset.

· Ability to collaborate with cross-functional teams in a global, matrixed environment.

· Familiarity with SAP Cloud ERP solutions and an eagerness to deepen knowledge.

· Experience with data visualization tools (e.g., SAP Analytics Cloud, Power BI, Tableau) and proficiency in Excel or other data analysis tools.

· Clear communication skills to convey insights effectively to diverse audiences.

Work Experience & Additional Skills

· 5+ years of experience in data analysis, business insights, or a related role.

· Familiarity with SAP’s ecosystem, Cloud Technology, or BTP is a plus.

· Strong organizational skills and attention to detail.

· Fluency in English (written and spoken) and willingness to work across global teams.

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What you'll do

As an Cloud ERP Adoption and Experience Office Architect, you’ll:

· Act as a thought leader, developing and implementing adoption frameworks across the organization.

· Identify key customer segments and create targeted campaigns (1:Many, 1:Few, 1:1) to boost license consumption, product feature usage, and innovation adoption.

· Manage programs using the Missions Framework, tracking ROI and impact.

· Collaborate with cross-functional teams across ASC, Product, Presales, S-CSMs, and EAE’s to ensure seamless execution.

· Build and manage communities to foster knowledge sharing and thought leadership.

· Monitor partner progress and establish feedback loops to drive continuous improvement.

What you bring

· Strong delivery experience with a background in a specific LoB/Industry.

· Keen interest in learning new tools and exploring emerging topics with a growth mindset.

· Proven ability to manage renewals, reduce churn, and drive adoption.

· Experience leading cross-functional teams and managing global initiatives in a matrix environment.

· Strategic mindset with the ability to influence senior leadership.

· In-depth knowledge of SAP Cloud ERP solutions, Cloud Technology, and BTP.

· Knowledge of RISE with SAP Methodology and SAP Business Suite is a plus.

· Exceptional communication skills to create impactful campaigns and engage diverse audiences.

Work Experience & Additional Skills

· 16+ years of experience in Services, Product Management, Sales, or Pre-Sales.

· Prior experience in designing and implementing end-to-end On-Premise and Cloud Solutions.

· Ability to work effectively across virtual, global teams.

· Fluency in English (written and spoken) and willingness to travel globally.

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Job Segment:Cloud, ERP, Pre-Sales, Developer, Consulting, Technology, Sales

Expectations & Tasks

Advise – your role is to advise customers and work with them to enable them to be successful with SAP. With your knowledge of SAP and SAP products, you could:

• Support customers in defining and planning their Intelligent Enterprise roadmap, using as much of standard SAP processes and content, with a focus on Data, Analytics and Finance.
• Support customers to accelerate their projects and roadmap execution, by supporting the set-up of Design Authority Boards providing directions and guidance.
• Participate in Design Authority Services delivery to guide and advise customers in the execution of projects and programs.
• Support customers to align project and program execution with their strategy.
• Advise and support customers in their business transformation by focusing on process excellence and automation, infused by Business AI across the SAP product portfolio and accelerated by SAP Best Practices and Industry references.

Design – our customers design processes and work on implementations. Partners may have a role in this, as well as SAP, where we safeguard their success. As part of your role, together with a team, you:

• Support the customers in their business, process and technology designs, by aligning the work of a team of architects.

Sales and Business Development Support – your role is to help our Services Sales staff in commercial activities. This translates to:

• Promotion of the SAP brand, SAP products and SAP best practice approaches
• Supporting sales in the evaluation process
• Identification of SAP Services leads and opportunities

Implementation – in some cases we assist customers with specific needs in implementations. We assist by providing guidance and advisory, which leads to:

• Support management of the implementation phase
• Provide leadership of a team of analysts and functional consultants
• Be a solution advisor to customer/partner analytic- and data teams
• Undertaking team planning and performance monitoring tasks when required

Education & Qualifications / Skills & Competencies

Required skills:

• Experience with SAP Cloud Solutions focusing on Data & Analytics with a Finance background.
• Experience of operating at Domain Architect level & knowledge of SAP Architecture.
• Proven working experience with analytics and data management solutions in an enterprise SAP environment
• Experience of SAP Analytics Cloud (SAC)
• 2nd experience on DWC and/or Data Intelligence would be highly appreciated
• Proofed Knowledge by some years working in the area of SAP Data Warehousing, Datasphere, Data Management as consultant, end- or power user, developer. (SAP certified associate: Data Engineer - Data Fabric – Data Mesh)
• Team player, who can collaborate with Sales, Presales and other stakeholder to ensure smooth operation.
• Experience on Data Mesh and Data Fabric architectures
• As Data & Analytics Architect you will focus on Analytics Architecture with a Finance data & processes background
• Have an Architect approach to helping customers to design E2E Solution Concept
• Actively participate in delivery roles to show how SAP modern solutions can be taken into use
• Manage internal and external 3rd party vendor teams on the solution approach defining process
• Build trusted advisor relationship with customer stakeholders
• Work as Counterpart for Client to understand business context, IT landscape, business and technical requirements
• Work as Counterpart of SAP Sales and Account teams to present the benefits and value proposition of the solution.
• Work together with Sales in demand creation by attending customer or prospect meetings to present SAP’s Services capabilities and delivery approach.
• Drive solution strategy and create win proposals responding to client’s business requirements.
• Business and Commercial acumen.
• Effective communication skills.
• Business communication in both English and Dutch .

Key Areas of Responsibility:

Design

• Detailed design of customer business processes based on SAP product-family, and customer specific development, that maps to the current or future customers process-, application- and system landscape
• Preparing and running workshops with subject matter experts and other staff, including. preparation of formal presentations, to define processes and agree functional design of SAP implementations Analysis of business processes, information flows and functional requirements, documenting these to a high standard
• Design architecture based on process requirements, application, and system landscape
• Analyze and define requirements for customer-specific development needs or integration requirements
• Review of business processes and corresponding mapping into IT architecture
• Define customer-roles to execute the business processes
• Conducting one-to-one interviews for information gathering purposes

Implementation

• Support management of the implementation phase
• Provide leadership of project team, undertaking team planning and monitoring tasks if required

Experience

• Extensive SAP implementation experience in multiple industry sectors
• Extensive experience of operating at Solution Architect level or willingness to build path
• Knowledge of SAP Cloud Architecture, SAP Cloud Solution(s), and/or SAP HANA would be a distinct advantage
• Familiarity with SAP Activate methodology, and with SAP implementation tools such as SAP Solution Manager would be a distinct advantage.

Preferred skills

• Finance & Architecture Knowledge & Experience eg. APQC, Signavio, LeanIX
• Experience on cooperating with architects on an Enterprise Architect level
• Experience in Finance, Controlling, Tax and Treasury

Work experience

• Extensive SAP implementation experience (5+ years) in multiple industry sectors.

Location

• Healthy combination of Den Bosch Office, at customers primarily in the Netherlands and working from home. This role is based in the Netherlands and we are not able to consider candidates who will require a relocation.

Expected travel

• Expected travel abroad is between 10-25%. We try to work as much as possible at Dutch customers, sometimes that means some travel abroad like to Walldorf.

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We win with inclusion

Requisition ID: 415236 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment:Cloud, Developer, ERP, Data Architect, Solution Architect, Technology, Data

THE ROLE

This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization.

Following are the key tasks that this role will perform:

· Primary contact for the customer regarding technology and cloud service delivery discussions.

· Run regular cadence with stakeholders at customer and manage expectations with regards to service delivery. Act as first escalation point.

· Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.

· Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond).

· Support the Account team and the TechOps teams for execution of the service delivery plan and calendar.

· Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer.

· Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders.

· Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.

· Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements.

· Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion.

· Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services.

· Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools.

· Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

· Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.

· High proficiency in the SAP product portfolio, offerings, and industry solutions.

· Strong technical project management skills & customer-facing experience

· Strong ability to translate between technical and non-technical audience with confidence

· Strong engagement management, relationship building and de-escalation skills

· Excellent presentation, communication and moderator skills

· Good understanding of SAP solutions (releases, platform interdependencies, etc.)

· Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.

· Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP).

· Willingness to undertake customer-related travel on short notice.

WORK EXPERIENCE

· 6+ years of experience with SAP Basis administrative duties REQUIRED.

· 6+ years of customer-facing SAP Technical Consulting experience.

· 6+ years of solution design, enterprise architecture, and or SAP implementation.

· 4+ years’ experience in technical project management for SAP Operations or Implementation

· SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus.

· Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage.

· SAP HANA and S/4 HANA skills would be very helpful but not mandatory.

· Cloud security including Cyber Security, Encryption, and key management knowledge is preferred.

We win with inclusion

Plano
Dallas

- SAP is not offering visa sponsorship, including OPT's, for this role at this time.

- SAP is not offering visa sponsorship, including OPT's, for this role at this time.

• You will provide consulting services to SAP Customers as they strive to innovate in the Cloud. Assist in architecting and deploying scalable infrastructure following “RISE with SAP” methodology, leading adoption of SAP Business Technology Platform and SAP Business AI.
• Your role will entail positioning, solutioning, and implementing SAP S/4HANA Cloud, SAP Business Technology Platform and SAP AI in demanding customer projects and support pre-sales teams as needed.
• You will participate in all phases of the engagement lifecycle, from pre-sales and solutioning, through to implementation and the go-live stage.
• You will build sustainable relationships and impress customers, partners, and colleagues with your trusting leadership and perform assigned tasks independently and complete deliverables on time.
• You will participate, contribute, and help build and expand the BTP and AI practice and assist colleagues as needed.

- SAP is not offering visa sponsorship, including OPT's, for this role at this time.

4+ years of SAP consulting experience and expertise in:

• Supporting Technology Landscape Architects in Technical Architecture design and deployment for SAP ERP solutions like SAP ECC, SAP S/4HANA, SAP BW and others in hybrid cloud environments
• SAP Basis and Security Authentication – Strong Knowledge and Hands on experience in Technical Planning, Installations, Upgrades, OS/DB Migrations, Unicode Conversions, Single-Sign-On setup
• Knowledge/Experience in Software solution deployment in Hyperscaler environments (IaaS), and related network technologies
• 2+ hands-on project implementation (full cycle hands-on implementation (from design/spec to going live) in SAP Platform Technology including Installation, Upgrade, Migration, System Copy, Performance Tuning, User Management etc. for SAP ECC, SAP S/4HANA and other related solutions
• 2+ years of experience in SAP S/4HANA Cloud deployment including Greenfield Implementation, System Conversion, Datacenter migration, SAP FIORI activation
• Technical fluency in various Operating Systems and Database administration
• Ability to troubleshoot/analyze and resolve technical problems
• Ability to work on activities involved in Plan areas (Sizing, Scoping, Client/Landscape Strategy, HANA High Availability/HANA Disaster Recovery Strategy etc.) of Implementation projects without much supervision at transaction level
• Setting up SAP HANA in-Memory Platform and HANA Cloud, preferably as scalable, fault-tolerant environments

We win with inclusion

Plano
Dallas

What you’ll do/ Key Responsibilities

• Sales Strategy and Execution
  • Develop and execute comprehensive sales strategies to promote SAP Business Data Cloud solutions.
  • Identify and pursue new business opportunities to achieve or exceed sales targets.
  • Conduct market research to stay informed about industry trends and customer needs.
• Customer Engagement and Relationship Management
  • Build and maintain strong relationships with key stakeholders and decision-makers within client organizations.
  • Engage in consultative conversations to understand customer challenges and propose tailored SAP Business Data solutions.
  • Provide exceptional customer service to ensure client satisfaction and foster long-term partnerships.
• Product Expertise and Demonstration
  • Serve as a product expert on SAP Business Data Cloud offerings, including AI capabilities.
  • Deliver compelling presentations and demonstrations to showcase the benefits of SAP's data solutions.
  • Address technical objections and guide customers through solution implementation.
• Collaboration and Resource Management
  • Work closely with internal stakeholders to orchestrate resources that support customer engagements and accelerate deal closure.
  • Strong alignment with the Account teams, Customer Success Partners, & Partner Business Manager to drive successful adoption and consumption of SAP Business Data Cloud technologies

What you bring/ Qualifications

• Required:
  • Bachelor's degree in Business, Information Technology, or a related field.
  • At least 5 years of experience in technology sales or cloud solutions.
  • Proven track record of achieving or exceeding sales quotas.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to articulate complex technical concepts clearly and compellingly.
  • Strong analytical skills with a focus on identifying customer needs and providing solutions.

• Preferred:
  • Understanding of SAP technologies, including SAP Datasphere, SAP Analytics Cloud, SAP BW, and SAP Business AI. Generic knowledge about SAP Business Technology Platform is useful.
  • Proficient in cloud platforms (AWS, Azure, Google Cloud) and data engineering tools.
  • Experience in enterprise solution selling focused on data management and AI integration.
• • Extensive industry network for business development.
  • Knowledge of data engineering, machine learning, AI , and their ecosystem.
  • Ability to articulate Databricks' value propositions to stakeholders.
  • Familiarity with the SAP Business Suite and SAP Line of Business solutions.
  • Awareness of trends in data management, business intelligence, and analytics technologies.
  • Understanding of industries and verticals relevant to SAP’s data and analytics solutions and verticals that are key markets for SAP’s data and analytics solutions.

We win with inclusion

San Jose
Palo Alto