Senior Engineer jobs in United States, Arizona, Prescott

Key Responsibilities

• Develop the partner digital strategy for the Mobile Experience division focusing on partner execution which would deliver a consistent brand experience, elevate brand awareness, optimize product positioning to maximize conversion, and amplify traffic generation to partner channels.
  • Create joint digital merchandising strategies with carriers and retailers to ensure successful implementation and continuous improvement.
  • Develop a synergistic media strategy that connects Samsung media planning with partner plans delivering exponential breakthrough and ROI from upper through lower funnel.
  • Manage external partner campaigns optimizing channel-specific KPIs.
• Analyze digital data to produce insightful reports and use these insights to optimize and evolve our strategic approach.
• Identify digital best practices and utilize data and consumer research to define a future state vision for partner channels
• Craft persuasive presentations to effectively communicate and gain approval for partner-centric ideas and requests.
• Work cross-functionally with account sales teams, business operations, product management, and other digital teams
• Serve as a subject matter expert and provide thought leadership on how to deliver a best-in-class digital customer experience journey.
• Serve as a champion for the consumer and continuously push for providing the best consumer experience based on defined best practices.

• Develop executive-level presentations on a frequent cadence.

Characteristics of Success

• DATA-DRIVENDECISION-MAKER:Ability to synthesize data and identify what is most critical for success. Always leverage sound business judgment and analytics to make bold decisions.
• PASSION: People with an infectious spirit who are passionate about the tech industry, our consumers, our brands, our customers, and winning. You see this job as a career, and not just a job.
• ENTREPRENEURIAL SPIRIT: People who are inspired by innovation, creativity, and breakthrough thinking that challenges the conventional and fosters newideas.

• DRIVE FOR IMPACT: Self-motivated leaders that drive their agenda and thrive in a competitive, fast-paced environment. Relentless focus on delivering results and tenacity to get it done with a sense of urgency.
• CHANGE AGENT: Leaders that are agile, courageous, and push through conflict for speed to action. People that thrive under pressure, take big risks, deliver solutions, remove barriers, and lead the change

Minimum Qualifications

• Bachelor's Degree (preferred) with 8+ years of directly related experience is required
• Master’s degree preferred
• Experience in driving digital marketing strategy for 5+ years
• Strong fluency with all forms of media traditional, digital and emerging
• Experience with media project management including presenting and reporting on media plans
• Solid data and analytical understanding and comfort
• Demonstrated skill communicating cross-functionally and up & down an organization
• Microsoft Standard Office Suite and advanced expertise in PowerPoint/Excel
• Demonstrated program management ability, proven experience planning and executing large scale projects and/or events
• Experience collaborating with senior executives across a large organization
• This role is based in Plano, TX office. Relocation to DFW area is required

Preferred Qualifications:

• Proficiency with Excel incl pivot tables, graphing, and conditional formatting for efficient data analysis
• Skilled with Adobe analytics to understand user behavior and optimize conversion funnels

Role and Responsibilities

• Collaborate with client-side Project Management, R&D, and QA teams to gather project requirements and information for creating project plans
• Conduct pre and post launch device failure analysis, lead root cause discoveries, and generate issue resolutions
• Serve as a two-way communication bridge between customers and internal teams to verify wide scope quality issues, causes, and solutions across device hardware, software, components, processes, ETC.
• Investigate and capture various system logs and assist in R&D debugging of both SW and HW
• Serve as technical expert and point of contact to client, R&D, 3rd party lab representatives, contractors, and teammates
• Understand various testing methods to conduct tests and support to select and manage tests for changed/new items
• Support testing planning for each stage, testing result identification and field test based on a verification plan

Skills and Qualifications

• Bachelor's degree in Engineering, preferably in Computer Science, Computer Engineering, and Electrical Engineering or equivalent level of work experience
• Minimum 1-2 years of experience in wireless industry preferred in Mobile QA or Mobile testing
• Korean (business proficiency) and English (business proficiency)speaking/reading/writingability is required
• Able to utilize AI-based tool or models to enhance QA efficiency

• Proven experience with field data analysis and return/defect data tracking

Necessary Skills/Attributes

• Outstanding Communication Skills Required, Both Written & Verbal.
• Must be a team player.
• Detail oriented - taking data, using Excel, and making meaningfultables/graphs/averages.
• Comfort and ability to use all types of electronic lab test equipment isplus

Role and Responsibilities

The Sr Manager, Product Management (Watch & Ring) is responsible for developing product portfolio strategy, defining target segmentation, building product positioning and plays a critical role with bringing products to market.

Responsibilities

• Lead the Samsung Watch & Ring product portfolio for the U.S. market, including feature roadmap, user experience, performance, and long-term vision
• Create and own the product positioning document for each product in the portfolio
• Become an integral part of go-to-market plans for all Watch & Ring product launches and contribute to the development of messaging, marketing toolkits, media plans, and creative campaigns
• Collaborate across product categories to build holistic launch plans, sustain initiatives, and seasonal campaigns, including investment planning
• Drive PR/Legal validation of marketing toolkits, product claims, and feature/service descriptions
• Lead the product story for Watch & Ring during product sell-in to customers
• Collaborate and influence global product planning and product marketing teams to build plans that support US-focused strategies
• Partner with marketing to translate global brand and product positioning into communications and opportunities relevant in the US
• Guide the Insights team to develop data-driven research and recommendations for audience targeting, positioning, messaging and go-to-market
• Drive alignment between product strategy and marketing strategy
• Work with cross-functional teams to build KPIs on an annual and quarterly basis that are aligned to business and organizational goals

Minimum Qualifications

• Bachelor's degree in business, marketing, or related field and 8+ years of relevant experience
• Experience with Microsoft Standard Office Suite and extensive use of presentation software within a Windows/NT LAN/WAN network environment

Preferred Qualifications

• Master’s Degree in business and 6+ years of related experience
• Prior experience working in a consumer product team and interacting with marketing teams for go-to-market planning and new product introduction

As Litigation Counsel, you will be responsible for managing litigation (e.g., product liability, IP, consumer class actions, commercial litigation, etc.), including pre-litigation dispute resolution, discovery and other litigation requests and processes, preparing witnesses for testimony, reviewing pleadings and other court documents, and providing advice and recommendations to senior management, other litigation team members, and the Head of Mobile Litigation regarding strategy, management, and resolution of cases and matters.

You will drive strategy, execution, and management of outside counsel on litigation and government investigation matters. You will work cross-functionally with teams to mitigate litigation risk and ensure compliance with litigation and regulatory obligations. You will support internal investigations with risk of litigation-related exposure and will keep abreast of other legal and claims activities.

• 8+ years of relevant legal experience in litigation, with at least 5 years of law firm experience
• A Juris Doctorate Degree from a top law school and admission to at least one state bar in good standing
• Prior in-house experience is a plus, but not required
• Knowledge and experience with the following substantive areas of law preferred: class actions, mass arbitrations, product liability, general commercial litigation, and IP
• Substantial pre-trial and trial experience, including coordinating and responding to discovery requests, and managing e-discovery in complex matters required
• Substantial experience drafting, editing, and supervising pleadings at all stages of litigation is required
• Substantial experience preparing witnesses for interviews, depositions, and trials is strongly preferred
• Experience managing or actively participating on trial teams preferred
• Appellate experience is a plus
• Familiarity with high-tech, telecommunications, or consumer electronics business is a plus

• Highly motivated, efficient, and organized; able to juggle multiple projects at a time in a fast-paced environment, both collaborating as a team and working independently
• Demonstrated ability to think strategically and creatively to solve complex legal challenges

Role and Responsibilities

Samsung Electronics America (SEA) is seeking an ambitious
Senior Systems Engineer, 5G Air Interface Call Processingto join our Networks Engineering organization. The Sr. Engineer is responsible for the development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions and new technology introduction of virtualized networks. The incumbent will be seen as a subject matter expert representing a multi-functional team of R&D, Systems engineering, and product validation to introduce Samsung products to Wireless Carriers.

• Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.

• Aid in product & feature performance analysis, evaluation of new product & SW releases.

• Perform detailed analysis of 4G/5G Wireless Call Protocols. Responsible for analyzing and troubleshooting the issues.

• Provide expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.

• Translate and communicate complex technical design considerations between the Samsung sales team and carriers’ network business

• Educate our customers on Samsung’s new products and services both individually and in a team environment. Ensures that customer commitments are achieved according to plan.

• Work closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung Headquarters to achieve successful new product roll-outs and developments.

• Lead and mentor the team as a systems architect.

• Ability to travel sporadically during the project.

Qualifications

• Bachelor’s Degree in EE/CS; Advanced degree is beneficial

• Minimum of 8+ years of industry experience in wireless is required

• Must have understanding on 5G concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, 5G Numerologies etc.

• Experience with 3GPP Rel-16/17 features

• Strong knowledge in 5G and 4G air interface and call processing technologies and network architecture specifically focused on Radio Access Network

• Good understanding of overall Wireless systems with emphasis on PHY, MAC, RLC, RRC and PDCP layers

• Experience with protocol analyzers, test tools such as XCAL, QXDM, Wireshark, Channel Emulator, Spectrum Analyzers, and Signal Generators.

• Understanding of 3GPP systems: Core and RAN networks

• Understanding of HW as well as SW architecture

Preferred Qualifications:

• Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable

• Experience with software development is beneficial

Role and Responsibilities

The Senior Media Manager serves as the frontline internal media expert for Samsung SEA and is responsible for the management and oversight of strategy, planning, activation and analysis of platforms such as Video (CTV, OLV, Linear), Biddable and Site Direct (Display/OLV), Paid Social, Search (Engine and Non-Engine), OOH, Audio/Radio and any emergingmedia/platforms.The position manages the external agency partner(s), drives internal and external communication of strategy, plans, timelines and budgets. Monitors campaign/channel delivery and overall campaign measurement and performance. Will play an integral role in support of the Head of Media and supervises the work and development of a Media Manager.

KEY RESPONSIBILITIES:

• COMMUNICATIONS PLANNING APPROACH:
  • Keen understanding of the role media plays within the consumer marketing ecosystem, how media performs alone, how they perform together and how they are constantly changing
  • Passion for understanding consumer behavior (qualitatively and quantitatively), with ability to translate into actionable strategies and plans
  • Ability to develop and implement differentiated media strategies that connect paid, owned, earned and deliver exponential breakthrough and ROI from upper through lower funnel.
  • Proven ability to develop media strategies (within the larger communications framework) that deliver on brand goals and objectives
  • Experience developing campaign and channel specific measurement plans
  • Identifies or creates newopportunities/partnershipsthat can meet business needs
• STRATEGIC THINKING:
  • Function as the leader across strategy, planning and buying of media, building relationships with partners and key stakeholders
  • Skilled at audience development and analysis
  • Understands and can translate Business Objectives into Marketing/Media Objectives
  • Realizes the keen importance of brief development and delivery, towards getting the best work from partners
  • Can leverage analytical fluency to find insights based on available data and reporting
  • Approaches tasks and goal with a problem solving lens
  • Will collaborate with the Media Director to enhance and improve Samsung’s media practice
  • Knows how to prioritize and build timelines to balance work and achieve goals
  • Ability to work with Product and Integrated Marketing Teams to write clear briefs that cascade business -> marketing -> media objectives/KPIs
• ANALYTICAL FLUENCY:
  • Comfort understanding and reviewing data sets (media and non-media), with an ability to hone insights from linear and non-linear information
  • Able to interpret brand/media measurement and reporting to inform the strategic planning and optimization process
  • Ownership of regular (weekly, monthly, quarterly) and insightful media performance analysis and impact on the business (Sales, Revenue)
  • Understanding of marketing mix modeling (MMM) and multi touch attribution (MTA)
  • Can translate KPIs from objectives throughout the process and work to develop measurement plans
  • Thirst to understand culture and consumer behavior holistically, and translate it into media strategy
  • Ability and willingness to critically think through objectives and explore alternative territories
• PRESENTATION & COMMUNICATIONS SKILLS:
  • Adept and articulate when presenting
  • Strong interpersonal communication skills
  • Ability to present complex themes in simplified terms
  • Support the Head of Media in training marketing and other internal teams on all things media
• RELATIONSHIP MANAGEMENT:
  • Highly skilled at establishing rapport with co-workers, understanding the interdependencies that exist between teams
  • Drive innovative partnerships across key partners (Google, Meta, Reddit, Spotify etc.)
  • Responsible for building strong two-way relationships with agency partners
  • Ability to balance publisher/partner relationships, maintaining Samsung’s interests central

CHARACTERISTICS OF SUCCESS

• DATA-DRIVENDECISION-MAKER:Ability to synthesize data and identify what is most critical for success. Always leverage sound business judgment and analytics to make bold decisions.
• PASSION: People with an infectious spirit who are passionate about the tech industry, our consumers, our brands, our customers, and winning. You see this job as a career, and not just a job.
• ENTREPRENEURIAL SPIRIT: People who are inspired by innovation, creativity, and breakthrough thinking that challenges the conventional and fosters newideas.

• DRIVE FOR IMPACT: Self-motivated leaders that drive their agenda and thrive in a competitive, fast-paced environment. Relentless focus on delivering results and tenacity to get it done with a sense of urgency.
• CHANGE AGENT: Leaders that are agile, courageous, and push through conflict for speed to action. People that thrive under pressure, take big risks, deliver solutions, remove barriers, and lead the change

Skills and Qualifications

• Passion for Media, manifesting in a passion for continuing media education
• Bachelor’s Degree
• A minimum of ten (10) years of media strategy, planning and buying experience agency or client side, with at least five (5) years working with large (Fortune 500) advertisers
• Strong fluency with all forms of media traditional, digital and emerging
• Experience with media project management including presenting and reporting on media plans
• Solid data and analytical understanding and comfort
• Experience with Comms/Media brief writing and editing
• Strong project and people management skills
• At least three (3) years of experience in the direct management of team members, including assisting in the development, training and coaching
• Comfort with budget management and tracking
• This role is based in Plano, TX office. Relocation to DFW area is required
• Samsung SEA believes in flexible work, offering Fridays remote (WFH) and Monday-Thursday in office
• Annual air-travel may be 10%-15%

Role and Responsibilities

Samsung Electronics America (SEA) is seeking an ambitious
Senior Network Support Engineerto join our maintenance support team in the Network Maintenance Center (NMC). The Sr Engineer will operate as a lead SME to provide advanced troubleshooting support to the team, as well as, execute on scheduled activities. Responsible for investigating and troubleshooting KPI’s and alarm indicators.

• Troubleshoot, investigate and resolve RAN performance related issues in a timely manner.

• Review various Engineering MOPs and identify missing steps or issues, if any.

• Provide assistance to customers during the Maintenance Window, in support of network issues, following configuration changes and SWupgrades.

• Support Field Engineers, Tier 3 engineering, Lab, HQ, with performing parameter changes, clearing alarms, reporting and other maintenance activities.

• Assist in resolution of high severity issues to meet SLA requirements 24x7.

• Complete tasks required to maintain service levels and availability of all site features and function.

• Responsible for routine or standard technical problems and responds to standard requests from internal and external customers.

• Provide guidance and support to other team members on new project, processes, as needed.

Qualifications

• BS EE or CS required (preferred MS ESS or CS).

• 6+ years of telecom work experience.

• Strong understanding of wireless network architecture concepts especially in RAN and IP domain.

• Good knowledge of UNIX/LINUX operating systems.

• Prior customer support experience.

• Analytical skills to investigate and evaluate trending data for issue resolution.

• Knowledgeable on 4G and/or 5G 3GPP technologies

• Strong Virtualization/5G/SA background

• Prior experience and/or proven ability to develop, train, and supervise junior Telecom Engineers.

• Very knowledgeable of Wireless Network and Mobile Interworking (4G and 5G) network elements.

• Strong interpersonal skills, ability to take ownership, and the ability to identify and solve problems quickly in a fast-paced environment.

• The ability to develop and maintain excellent working relationships with multiples levels within the company and with external contacts.

• Work under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time frames.

• The demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.

• Interact with all levels within the organization and has frequent external contacts.

Preferred Qualifications:

• Ability to develop scripts and tools to aide with the reports generation and analysis will be a plus