Jobs in Poland, Gliwice

The
SAP Academy for P&C is a 20-month programdesigned for high-performing graduates or young professionals with a comprehensive understanding of human resource topics. As a participant in the rotational program, you will go through four rotations in different P&C areas, such as

• People & Culture Services: Is driving the local roll-out of the People Agenda in the respective countries while continuously striving for operational excellence.
• Employee & Labor Relations: Ensures a consistent and fair people relations management handling workplace issues, concerns with performance, skills & competency, behavior, health, and other complex individual cases.
• Organizational Growth & Health: This team is the catalyst of organizational health by developing the foundation for strategic workforce management.
• Total Rewards: Total Rewards plays a prominent role in attracting, recognizing and engaging talents through its holistic vision.
• People Growth and Leadership Excellence: enables the growth culture through transformational leadership development, unlocks organizational and personal performance, implements a talent strategy and transforms the learning towards a skills-based ecosystem

You’ll work closely with experienced HR experts and leaders, receive shadowing opportunities, and participate in projects that contribute to our people strategy. Please note that those rotations are only exemplary and might differ from participant to participant.

What We Offer

• Onsite onboarding event to get to know SAP as a company and virtual onboarding for the P&C board area.
• Working in an international, and collaborative environment.
• Work for the market leader in enterprise application software and be part of a company that values transparency, curiosity, ownership and teamwork.
• A channel to expand your network and gain all the necessary skills to succeed in P&C while working at a global company.
• Immediate participation as a functioning team member and engagement with different teams inside and outside the P&C board area while going through the different rotations.
• On-the-job training supported by experienced experts, managers, and colleagues.
• Various workshops and trainings sessions to acquire new skills as well as a structured learning experience and performance feedback.
• Full-time employment on an unlimited contract.

What We're Looking For

• Recent graduate or professional with up to 3 years working experience.
• Bachelor’s or master’s degree in human resources, Business Administration with HR focus, Psychology or related fields of studies.
• Ability to speak and write English fluently, additional language skills are an advantage.
• Knowledge in MS Office (Outlook, Excel, Word and PowerPoint). Experience with SAP systems is a plus.
• Strong interpersonal and communication skills.
• Eagerness to learn, collaborate, and contribute.
• Organized, detail-oriented, and able to handle confidential information.
• Some working experience, e.g. internship is a must

We win with inclusion

Philadelphia

You’re a seasoned SAP technologist with a sharp eye for problem-solving and cross-team collaboration. You bring:

8+ years of experience in SAP application operations, especially S/4HANA and ABAP

• Hands-on knowledge of at least one non-NetWeaver technology (e.g. BOBJ, SAP Cloud Connector, HANA XSA, Kubernetes)

• Strong communication skills for managing escalations and stakeholder engagement

• Experience in cloud operations and support for private or public cloud offerings

• A proactive mindset and ability to drive cross-functional initiatives

Build it

You’ll lead root cause analyses and drive improvements in SAP’s cloud operations. Your work will:

• Investigate outages, escalations, and recurring issues across SAP applications

• Collaborate with product development and support teams to resolve complex cases

• Deliver hands-on support and ensure timely resolution of service disruptions

• Identify patterns and lead initiatives to reduce outages and improve efficiency

• Strengthen operational processes and cross-team collaboration

SAP fosters a culture where innovation and inclusion go hand in hand. You’ll thrive in a team that:

• Values flexibility and purpose-driven work

• Invests in learning, development, and recognition

• Embraces diverse perspectives and backgrounds

• Supports well-being and work-life balance

• Encourages you to bring out your best

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

The Role
As a Senior Architecture Specialist - Upgrades, you will be responsible for the technical and architectural discussions with the customer, solution roadmap development. You must:

• Bring comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.

• Analyze and implement SAP support methodology.

• Ability to own, lead and coordinate operational tasks, escalations, process improvements.

• Deliver high quality upgrades to ensure stable operations.

• Ability to handle system release upgrades and System conversions for different SAP components like S/4HANA, Business Warehouse, Business Objects.

What you bring

• 5 years+ of SAP BASIS administration experience related to upgrades, performance issues and troubleshooting skills.

• Strong background in SAP Solutions, products, and technologies.

• Experience in technical planning, implementation and configuration for Release upgrade and System conversions.

• Deep experience in technical planning, implementation, and configuration for Release, upgrade and System conversions for different SAP components

• Troubleshooting skills related to upgrade issues, performance problems at different layers like SAP application & Databases.

• Solid understanding as well as experience in SAP HANA.

• Good knowledge on S/4HANA architectures and S/4HANA related migration paths and tools

• Should have knowledge on upgrade tools like SUM, DMO.

• Knowledge across multiple SAP and non-SAP technologies would be Plus.

• Ability to coordinates delivery and projects in a heterogeneously environment.

• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote).

• Excellent communication both Verbal and Written in English and Japanese.

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What you’ll do

• Good understanding of end-to-end core business processes of Service Management
• Facilitate customer discussions and elaborate on the areas of proposed improvements
• Aptitude to define the problem concisely and propose solution
• Delivering billable components that meets a customer’s needs
• Ability to write detailed functional specifications and technical specification documents relating to functional enhancements, interfaces, forms and conversion of master data
• Developing application specifications. Making recommendations towards the development of new code or reuse of existing code
• Responsible for defining the scope of a project / opportunities, estimating efforts and project timelines
• Participate in RFPs for Service Management
• Solution design, Customer advisory, Leading workshops and managing project executionrisk. Suggesting customers on the best practices roadmap.
• Independently handle implementation projects and lead team to deliver an outcome following SAP Activate methodology

What you bring

• Degree in Engineering (BE, BTech)
• More than 10 years of SAP Experience
• Experience in SAP Customer Relationship Management or Customer service with at-least 1 end to end implementation cycle from CRM to S/4 service management or CS to S/4 Service management
• Analyze business requirements and perform fit-gap analysis to come up with required Configuration and Development items
• Expertise in SAP S/4HANA Service and Customer Management modules
• Extensive knowledge in CRM service or Customer service module
• Deep experience in areas of Interaction center, ERMS, Service request, Service contract, Service order, Service Quotation, Recurring services, Service confirmations, Billing, and pricing
• Deep experience in areas of Lead, Opportunity, Activities and Knowledge Article.
• Good understanding of front-end technologies like Fiori and Web UI
• Understanding of Order to Cash and Quote to Cash solutions
• Fair understanding of SAP S/4HANA capabilities and solution scope mapping from CRM to S/4 Service
• Understanding of Field Service Management will be added advantage
• Strong client-facing experience and well-developed customer focus
• Solid oral and written communication skills
• Mobility is must – candidate must be ready to travel to project locations (short term and long term)
• Experience on S/4HANA Service and Customer Management
• Experience on SAP CRM Service module or customer service
• Experience in business process configurations and testing of process scenarios
• At least five full cycle implementations experience in SAP CRM Service and/or S/4 Service and Customer Management
• Good integration knowledge of related modules and knowledge in Migration tools (MC and DMLT)
• Strong understanding of front-end technologies such as Web UI, Fiori and BTP extensions
• Proficiency in ABAP, CDS, ODATA, Webservices, Proxy, SOAP, BAPI, Middleware, WEB UI, BOL GENIL.
• Proficiency in AET, Extensibility, Workflows, BSP, Forms, Events, BADI and Exits
• In-depth knowledge in CRM one order framework and S/4 CM one order framework
• Ability to write detailed functional specifications and technical specification documents relating to functional enhancements, interfaces, forms, and conversion of master data
• Awareness and knowledge on Machine Learning, Artificial Intelligence and Block Chain functional use cases will be desirable
• Knowledge of SAP- ISU/CCS CRM technical and configuration problem solving skills would be an added advantage

To address requirements in S/4HANA Service Management solution, build competency at S/4HANA Hub to deliver S/4HANA Service Management and related solution areas.

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Job Segment:CRM, Front End, ERP, Cloud, Testing, Technology

What you`ll do

The key responsibilities are:

• Budget management for travel and 3rd party across the various product teams
• E2E External Workforce Management process
• Support Travel & Event arrangements: Coordinating across offices to ensure travel arrangements to key events and
• Internal meetings: Organization, preparation, and moderation of internal meetings and offsites.
• Calendar management: Ensuring the executive’s calendar is well managed and aligned with
• Responsible for organizational communication / channels. This includes the setup and regular maintenance of collaboration platforms.
• Project management: Ad hoc projects related to the business, if your capacity allows.
• Go-to person in the Markdorf lab for administrative topics.

What you bring

• Proficient in Microsoft Outlook, Word, PowerPoint and Excel
• Proficient in collaboration tools like MS Teams, SharePoint, Wiki etc.
• Well-structured and organized and with excellent time management skills and the ability to handle
• The ability to work and communicate effortlessly at all levels, and in a multi-national environment is essential
• Fluent spoken and written English is a must
• Structured manner of working, positive “can-do” attitude

Product Compliance: With SAP S/4HANA for product compliance you can manage regulatory and sustainability requirements, track registrations and substance volumes, classify products, and create compliance documents, as well as package, transport, and store hazardous materials properly with accurate labeling

Job Segment:ERP, Cloud, Operations Manager, Compliance, Supply Chain, Technology, Operations, Legal

Key Responsibilities:

• Build Customer Centric Strategy: Understand customer business goals and develop strategic plans; manage executive relationships; align SAP solutions portfolio to deliver value.
• Drive Cloud Revenue Growth: Expand SAP solutions footprint aligned with customer goals; focus on renewals, retention, and expansion; manage pipeline; provide sales handover to implementation partners.
• Guide Customers into the Future: Ensure successful cloud adoption and consumption; articulate the value of cloud migration; maximize customer lifetime value.
• Collaborate Internally: Align SAP account team and partners with customer requirements; foster cross-functional collaboration.
• Maintain Customer Visibility: Regularly review and adjust strategies; ensure continuous positioning and delivery of value.

Experience & Language Requirements

• 10+ years of experience in sales of complex business software/IT solutions/high tech industry
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
• Business level English: Fluent
• Local language: Fluent, Business Level