Technical Trainer jobs in Germany

• Ideally 3-8 years of related experience in a customer facing role, with 3 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Significant experience in automated performance testing, including writing test plans, executing tests on tools like Locust, Gatling, jMeter, etc, and interpreting results using tools like Grafana, Prometheus, Kibana, etc
• Knowledge of infrastructure deployments for distributed systems such as Cloud Providers (AWS, GCP, Azure) and on-prem systems (VMWare, OpenShift, Kubernetes)
• Ability to project manage cross-functional teams
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Significant experience with data modeling relational databases and NoSQL databases like MongoDB
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 20%
• A Bachelor’s degree or equivalent work experience

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

This role can be based in Germany

• Agile mindset with an understanding of SCRUM/Kanban processes
• Able to support a project team consisting of onsite, co-located and remote team members
• Be able to proactively identify and remove impediments
• Manage project risks and issues
• Define and refine project team’s “Way of Working”
• Streamline communications between the project team and project stakeholders
• Able to manage expectations of project stakeholders, where the majority are leaders within the organization
• Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable
• Act as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagement
• Create plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementations
• Establish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountability
• Periodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports)
• Manage escalations or critical situation
• Assist with scoping of solution and project scope definition
• Adopt a consultative and prescriptive approach that inspires trust and confidence
• Be intrigued by the possibilities of genAI to assist in accelerating the delivery of projects

• 5+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferred
• Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)
• Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagement
• Services delivery experience with development or operation teams is a plus
• Ability to travel and work on customer sites for a number of continuous weeks
• Fluent level of German language in addition to English

• Experience as a SCRUM master
• Experience in managing projects with a high degree of uncertainty (research and innovation)
• Experience in delivering software development projects (ideally modernization of a legacy application)
• Experience with JIRA / Project tools

This role can be based in Germany

• Agile mindset with an understanding of SCRUM/Kanban processes
• Able to support a project team consisting of onsite, co-located and remote team members
• Be able to proactively identify and remove impediments
• Manage project risks and issues
• Define and refine project team’s “Way of Working”
• Streamline communications between the project team and project stakeholders
• Able to manage expectations of project stakeholders, where the majority are leaders within the organization
• Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable
• Act as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagement
• Create plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementations
• Establish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountability
• Periodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports)
• Manage escalations or critical situation
• Assist with scoping of solution and project scope definition
• Adopt a consultative and prescriptive approach that inspires trust and confidence
• Be intrigued by the possibilities of genAI to assist in accelerating the delivery of projects

• 5+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferred
• Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)
• Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagement
• Services delivery experience with development or operation teams is a plus
• Ability to travel and work on customer sites for a number of continuous weeks
• Fluent level of German language in addition to English

• Experience as a SCRUM master
• Experience in managing projects with a high degree of uncertainty (research and innovation)
• Experience in delivering software development projects (ideally modernization of a legacy application)
• Experience with JIRA / Project tools