Technical Support jobs in Germany
Applied Materials NPI - Product Technical Expert m/f/d semiconductor industry Germany, Bavaria
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Key Responsibilities:
Serve as the technical owner of a product line throughout the product lifecycle—from concept to volume production.
Lead cross-functional design reviews , ensuring alignment between mechanical, electrical, software, and process engineering teams.
Work closely with the supplier engineering and supply chain teams to evaluate and qualify components, ensuring they meet technical, quality, and cost requirements. Analyze component suitability and integration into the overall system architecture.
Drive design for manufacturability (DFM) and design for serviceability (DFS) to optimize cost, quality, and uptime.
Support prototype builds , system integration .
Support continuous improvement and design enhancements in collaboration with R&D and manufacturing divisions
Maintain comprehensive technical documentation , including BOMs, CAD models, and engineering change orders (ECOs).
Stay current with semiconductor industry trends , competitive technologies, and emerging process requirements.
Qualifications:
Bachelor’s or master’s degree in mechanical, Electrical, Mechatronics, or Systems Engineering.
3+ years of experience in product development within the semiconductor equipment or high-tech capital equipment industry.
Strong understanding of semiconductor manufacturing processes (e.g., lithography, etch, deposition, metrology).
Knowledge in CAD tools (e.g., SolidWorks, NX), PLM systems , and FMEA methodologies is an added advantage
Experience with vacuum systems , robotics , thermal management , or precision motion control is highly desirable.
Excellent communication and leadership skills with a proven ability to work cross-functionally in a global environment.
These jobs might be a good fit
Palo Alto Principal Technical Marketing Engineer Germany, Bavaria, Munich
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Key Responsibilities
- Partner with Sales, Marketing, and Product teams to develop competitive positioning strategies, articulate technical differentiators, and deliver compelling narratives for IoT and OT security solutions
- Lead on-site workshops and technical design sessions to guide enterprise customers through complex deployment architectures, accelerating implementation timelines and improving configuration best practices
- Proactively identify and resolve deployment challenges, collaborating cross-functionally with Product Management, Engineering, and Support to influence roadmap priorities and drive impactful feature enhancements
- Deliver high-touch post-sales engagement to drive product adoption, maximize customer satisfaction, and secure renewals—ensuring long-term customer success and advocacy
- Expand and manage customer soak sites to validate product robustness, accelerate product maturity, and increase coverage across strategic accounts and key industry segments
- Collect, analyze, and synthesize customer and field feedback to translate real-world insights into actionable recommendations—enhancing usability and reducing support tickets
- Serve as a trusted technical advisor and subject matter expert (SME), building strong relationships with customers, partners, and internal teams to support proofs of concept (PoCs), trials, and sales enablement initiatives
- Develop and deliver advanced technical training and enablement content for Systems Engineers, Channel Partners, and Field Teams to strengthen technical acumen and ensure market alignment
- Act as the voice of the customer (VoC) during product testing and evaluation, ensuring new features align with evolving market and security requirements across IoT, OT, and IIoT environments
- Conduct ongoing market and competitive analysis to monitor IoT threat trends, assess opportunity size, and provide data-driven insights that shape product strategy and innovation
Required Qualifications
- 10+ years of hands-on experience in IoT, OT, IIoT, IoMT, and network security, with deep expertise in network traffic analysis, threat detection, and security architecture design
- Comprehensive understanding of passive IoT security solutions, including device discovery, behavioral analysis, and anomaly detection across diverse industrial and healthcare environments
- Strong wired and wireless network architecture skills, with the ability to interpret complex customer network designs, data flows, and segmentation strategies to ensure secure and efficient deployments
- Extensive experience with passive network data collection solutions, including SPAN, RSPAN, ERSPAN, and network taps such as Gigamon, for scalable visibility and traffic monitoring
- Proficient in networking topologies and IoT/OT/IIoT/IoMT communication protocols, including Modbus, DNP3, BACnet, MQTT, and OPC UA, with a strong grasp of network security implications
- Hands-on expertise with Network Access Control (NAC) and Next-Generation Firewall (NGFW) solutions in complex, distributed environments, ensuring secure access and policy enforcement.
- Technical Product & Tool Expertise : Experience with leading enterprise and security platforms, including:
- Asset Management/CMMS systems: ServiceNow
- Network & Wireless Management: Cisco Prime Infrastructure, Wireless LAN Controllers
- Vulnerability Management: Rapid7, Tenable, Qualys
- IP Address Management (IPAM): Infoblox
- SIEM/SOAR platforms: Splunk, Cortex XSOAR, QRadar
- SNMP and network monitoring tools for performance and availability analytics
- Strong understanding of SOC workflows, incident response processes, and integration between detection, investigation, and remediation tools.
- Professional Skills & Achievements: Proven experience preparing compelling RFI/RFP/RFQ responses, effectively positioning technical solutions to meet customer and business requirements.
- Demonstrated success leading customer evaluations, proof-of-concepts (PoCs), and technical validations, achieving high conversion rates and strong customer adoption
- Skilled in competitive analysis and solution benchmarking, with the ability to articulate key differentiators and influence product development decisions
- Exceptional communication and presentation skills, adept at translating complex technical concepts into clear, compelling value propositions for both technical and executive audiences
- Strong customer advocacy and relationship-building skills, with experience managing complex customer engagements and resolving challenges in high-stakes environments
- Proven ability to collaborate cross-functionally with Engineering, Product Management, Sales, and Marketing to define requirements, shape features, and accelerate go-to-market success
- Highly organized and detail-oriented, with a demonstrated ability to synthesize information and drive strategic outcomes in dynamic, fast-paced settings.
- Education & Preferred Expertise : BS/MS in Computer Science, Electrical Engineering, or related field, or equivalent military or professional experience.
- Bonus Experience: Hands-on familiarity with PAN-OS and Palo Alto Networks security platforms.
- Experience with EDR tools, endpoint telemetry, and behavioral analytics
- Scripting proficiency, especially leveraging RESTful APIs for automation and system integration
- Expertise in packet capture (PCAP) analysis, collection, and protocol decoding
- Knowledge of virtualization and cloud technologies, including VMware, AWS, and Azure environments
All your information will be kept confidential according to EEO guidelines.
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MongoDB Technical Project Manager Germany, Bavaria, Munich
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- Ideally 3-8 years of related experience in a customer facing role, with 3 years of experience in pre-sales with enterprise software
- Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Significant experience in automated performance testing, including writing test plans, executing tests on tools like Locust, Gatling, jMeter, etc, and interpreting results using tools like Grafana, Prometheus, Kibana, etc
- Knowledge of infrastructure deployments for distributed systems such as Cloud Providers (AWS, GCP, Azure) and on-prem systems (VMWare, OpenShift, Kubernetes)
- Ability to project manage cross-functional teams
- Experience designing with scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Significant experience with data modeling relational databases and NoSQL databases like MongoDB
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
- The ability to travel up to 20%
- A Bachelor’s degree or equivalent work experience
- Experience selling databases and/or deploying applications with any of the major cloud providers
- Experience in data engineering or AI/ML projects
- Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
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Boston Scientific Support Lead - Dusseldorf Germany, North Rhine-Westphalia, Dusseldorf
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Depending on experience/expertise.
As the IT Business Operations Lead, you’ll be the primary IT point of contact for the Düsseldorf office, connecting the needs of the business with our global IT standards. You’ll oversee day-to-day IT operations, from infrastructure and end-user support to AV systems and software platforms. Working with your team of IT specialists, you’ll coordinate workloads, implement process improvements, and drive initiatives that enhance efficiency and user experience.
Beyond operations, you’ll act as a strategic partner, anticipating the office’s evolving IT requirements as the team and user base grow. You’ll provide recommendations on technology solutions, plan for future capacity, and support the adoption of new systems or tools. You’ll also collaborate with vendors and manage local budgets to ensure resources are used effectively.
We are seeking someone with strong technical expertise across infrastructure, Microsoft 365, networking, AV systems, and end-user support. Experience in site IT coordination, service management, or operations leadership is highly valued, but formal team management experience is not required (but it’s a nice to have) - you’ll need the right skills to guide a small team and divide tasks effectively.
- Fluency in German & English is essential.
- Someone that understands the strong technical expertise
Bonus points
- Experience with ITIL frameworks or certification
- Background in global or fast-paced organizations
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MongoDB Technical Project Manager Germany, Hesse, Frankfurt
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This role can be based in Germany
Position Expectations- Agile mindset with an understanding of SCRUM/Kanban processes
- Able to support a project team consisting of onsite, co-located and remote team members
- Be able to proactively identify and remove impediments
- Manage project risks and issues
- Define and refine project team’s “Way of Working”
- Streamline communications between the project team and project stakeholders
- Able to manage expectations of project stakeholders, where the majority are leaders within the organization
- Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable
- Act as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagement
- Create plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementations
- Establish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountability
- Periodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports)
- Manage escalations or critical situation
- Assist with scoping of solution and project scope definition
- Adopt a consultative and prescriptive approach that inspires trust and confidence
- Be intrigued by the possibilities of genAI to assist in accelerating the delivery of projects
- 5+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferred
- Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)
- Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagement
- Services delivery experience with development or operation teams is a plus
- Ability to travel and work on customer sites for a number of continuous weeks
- Fluent level of German language in addition to English
- Experience as a SCRUM master
- Experience in managing projects with a high degree of uncertainty (research and innovation)
- Experience in delivering software development projects (ideally modernization of a legacy application)
- Experience with JIRA / Project tools
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MongoDB Technical Project Manager Germany, Berlin, Berlin
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This role can be based in Germany
Position Expectations- Agile mindset with an understanding of SCRUM/Kanban processes
- Able to support a project team consisting of onsite, co-located and remote team members
- Be able to proactively identify and remove impediments
- Manage project risks and issues
- Define and refine project team’s “Way of Working”
- Streamline communications between the project team and project stakeholders
- Able to manage expectations of project stakeholders, where the majority are leaders within the organization
- Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable
- Act as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagement
- Create plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementations
- Establish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountability
- Periodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports)
- Manage escalations or critical situation
- Assist with scoping of solution and project scope definition
- Adopt a consultative and prescriptive approach that inspires trust and confidence
- Be intrigued by the possibilities of genAI to assist in accelerating the delivery of projects
- 5+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferred
- Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)
- Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagement
- Services delivery experience with development or operation teams is a plus
- Ability to travel and work on customer sites for a number of continuous weeks
- Fluent level of German language in addition to English
- Experience as a SCRUM master
- Experience in managing projects with a high degree of uncertainty (research and innovation)
- Experience in delivering software development projects (ideally modernization of a legacy application)
- Experience with JIRA / Project tools
These jobs might be a good fit
EY HR-Generalist First Level Support / HR Services w/m/d Germany, Hesse, Frankfurt
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FS :
Finance fuels our lives. Banking, Insurance and Wealth management, create the foundations for growth, prosperity and peace of mind. No other Industry touches so many people or shapes so many lives.
Amid sweeping regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of nontraditional competitors — all while meeting greater demands for trust and transparency.
We recruit, train and nurture a diverse set of people who dedicate their minds to building the future of financial services. Together, we explore new perspectives with innovative and entrepreneurial thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow.
CNS - Risk - Process & Controls :
Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.
Technical Excellence
- In-depth understanding of internal audit processes and methodologies to ensure compliance and risk management. Proficient in assessing and enhancing business processes to mitigate risks and strengthen internal controls. Experience in conducting risk assessments and developing strategies for process improvement within financial services. Ability to analyze data and generate insights to support audit findings and recommendations. Strong capability in communicating and implementing best practices in process and controls within organizations.
Qualification
- Chartered Accountant
Experience
- 1 year
People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
These jobs might be a good fit
Share
Key Responsibilities:
Serve as the technical owner of a product line throughout the product lifecycle—from concept to volume production.
Lead cross-functional design reviews , ensuring alignment between mechanical, electrical, software, and process engineering teams.
Work closely with the supplier engineering and supply chain teams to evaluate and qualify components, ensuring they meet technical, quality, and cost requirements. Analyze component suitability and integration into the overall system architecture.
Drive design for manufacturability (DFM) and design for serviceability (DFS) to optimize cost, quality, and uptime.
Support prototype builds , system integration .
Support continuous improvement and design enhancements in collaboration with R&D and manufacturing divisions
Maintain comprehensive technical documentation , including BOMs, CAD models, and engineering change orders (ECOs).
Stay current with semiconductor industry trends , competitive technologies, and emerging process requirements.
Qualifications:
Bachelor’s or master’s degree in mechanical, Electrical, Mechatronics, or Systems Engineering.
3+ years of experience in product development within the semiconductor equipment or high-tech capital equipment industry.
Strong understanding of semiconductor manufacturing processes (e.g., lithography, etch, deposition, metrology).
Knowledge in CAD tools (e.g., SolidWorks, NX), PLM systems , and FMEA methodologies is an added advantage
Experience with vacuum systems , robotics , thermal management , or precision motion control is highly desirable.
Excellent communication and leadership skills with a proven ability to work cross-functionally in a global environment.
These jobs might be a good fit
