Office Coordinator jobs in Canada

Key Responsibilities

Reserve System:As a Reserve Coordinator, assist with collaboration room reservations, report issues with Condeco systems, and resolve reserve concerns, escalating as needed. Reserve rooms for training as needed, run daily reserve reports for multiple reservations, and send emails as required. Manage all-day instant meeting reports and reserve office space for special requests from upper management.

Maintenance and Facilities Management:Schedule service calls with vendors for any maintenance and operations. Follow up on service calls and schedule quarterly and yearly office cleanings. Arrange weekly carpet cleaning and service elevator reservations.

Manage vendor invoicing, ensuring accuracy and timeliness. Coordinate and place orders for required parts and appliances and make service calls to ensure smooth office operations.

Qualifications, knowledge and skills:

• A bachelor's degree in business administration, management, or a related field is preferred.
• 3-5 years of experience in administrative support or a similar role, with a proven track record of effectively managing multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Teams), with a proven ability to learn customized software/tools.
• Strong organizational skills, excellent communication abilities, and a proactive, self-motivated attitude.
• Ability to work collaboratively in a team environment and build positive relationships with colleagues and vendors.
• Detail-oriented with a strong commitment to accuracy and quality.
• Adaptable to changing priorities and able to work under pressure.
• Demonstrated problem-solving skills and the ability to troubleshoot issues effectively.
• A positive attitude and a willingness to assist others in a team-oriented environment.
• Overtime required as needed.

In addition to the SIO, you will work closely with the many areas of the business that are involved in;

• The identification and validation of potential investments, and
• The management of initial investment request through validation, performance tracking, through closure and reporting to the executives

Your key responsibilities

• SIO Support, Analysis & Insights, ROI Tracking and Reporting
• Proactively lead follow-up meetings with leaders to track spend and return on approved investments, which often-times involves providing challenge along with responsibility for communicating difficult decisions
• Coordinate with Finance for creation and tracking of engagement codes of approved investments
• Connect with leaders to understand investment requests, financing requirements (costs, gating, projections), and tracking framework
• Lead the maintenance of our complex investment tracker to ensure timely updates and accuracy of data. Bring thought leadership around the continuous improvement of the tracker and other SIO processes by identifying more efficient ways of compiling and tracking data, including potential for automation
• Extract insights from tracker to drive impactful decision making in the firm
• Take an active role in learning about the business and applying that knowledge to the job
• Contribute to enhancing and maintaining the SIO governance, investment request tracking, reporting and other processes
• Work with the SIO team and investment sponsor to assist in the development of business case for investment requests
• Assist in triaging investment requests to different working groups
• Collaborate with the SIO team, SIO Working Groups, cross-functional teams and leadership to assess investment requests
• Coordinate meetings
• Help draft agenda and prepare for Strategic Investment Committee meetings
• Prepare detailed investment reports and presentations for SIO, SIC and other stakeholders
• Present analysis and insights to Leadership during monthly SIC meetings as required
• Assist other workstreams as required

What we look for

• Positive attitude– A strong work ethic, willingness to learn and openness to welcome new challenges
• Work independently- Strong quantitative and qualitative analytical skills, including the ability to exercise sound independent judgment. Ability to work effectively under pressure and time constraints in an unstructured environment relying on self-direction
• Creativity– Leverage past experiences to continuously improve, streamline processes / ways of working with teams
• Teaming– Be dedicated to the program and help your team be successful
• Analytical thinking and problem-solving skills
• Strategic mindset– Macro view: understand the ‘big picture’ of the investment and its strategic importance to the firm, service line, competency and or industry group & sector
• Organization skills– Micro view: diligence in tracking with attention to details, executing and following-up on tasks and requests from leadership – keep the process moving and providing status updates to leadership, ability to multitask.
• Consulting skills– intermediate ability with PowerPoint and Excel is required, advanced is strongly preferred
• Confidentiality– must be able to maintain a high level of confidentiality
• Bachelor’s degree in Finance, Business Administration, Economics, or a related field
• CPA designation or working towards it is considered an asset
• CBV designation or working towards it, and/or experience in financial modelling, is an asset
• Strong financial analytical skills, with proficiency in Excel and financial analysis tools.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to a senior leadership audience.
• Strong interpersonal skills and the ability to work effectively in a team-oriented environment.
• Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Some knowledge of investment strategies, market trends, and economic factors influencing investment decisions is an asset.

What you will gain from this role

• Broad exposure– You’ll understand the “inner-workings” of EY, working directly with our Chief Investment Office (CIO), our newly formed Strategic Investment Committee (made up of our CIO, Chair & CEO, COO/CFO along with 3 other members of our EC) and your SIO team colleagues. You will also develop relationships with your colleagues in Finance, Corporate Development, CTO, C&I, Talent as well as with leaders across all Service Lines and Industry Groups. You’ll have direct insight and exposure into the strategic initiatives of the firm.
• Leadership– You’ll develop key leadership attributes, gain confidence in chairing discussions, presenting ideas, identifying critical decision points and actions as well as risk and mitigations, and learn how to “manage up”
• Understand EY– You will develop a deeper understanding of the depth and breadth of the firm’s current capabilities and competencies across all service lines and market segments, as well as an enhanced understanding of the firm’s strategic growth priorities and in demand market skills

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

As the Workplace Services Customer Service Coordinator –6 Month contract- you will be the first point of contact for the firm and the face of EY. You are a driven workplace services professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customers’ needs to exceed expectations. Your key responsibilities also include:

• Greeting visitors: Receive & welcome visitors to the office in a professional, courteous manner
• Incoming calls: Answer queries and directs calls
• Electronic Visitor Log: Check visitors in & out, providing the appropriate security badge if needed, and informing appropriate EY staff of their arrival
• Security badges: Maintain and track visitor and temporary building and/or office security badges
• Meeting preparation: Coordinate meeting room bookings, help with room set up, tear down/clean up
• Assistance/ Backup WSG Support: Cross-trained to assist in various WSG areas such as the mailroom, security desk, facilities related duties, and taking on broader reception duties, to maintainseamless coverage and operational flexibility.
• Equipment management: Understand and operate office equipment, place service calls as needed
• Light housekeeping: wiping down counters, maintaining reception area
• Overtime required as needed

Skills and attributes for success

• Committed to contributing to a strong team culture to ensure success
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters Aptitude to differentiate when to act independently or team with others
• Highly adaptable and always ready to tackle new priorities or unexpected situations with ease.
• Quick-thinking and responsiveness in a fast-paced environment, able to manage multiple tasks efficiently.
• Motivated to grow, open to feedback, and eager to expand knowledge and skills.

What we look for

• Exceptional client service experience
• Strong oral communication skills, including active listening

Ideally, you’ll also have

• Reception and general facilities experience
• Professional services firm experience
• Post-secondary education

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Your key responsibilities

As an Office Services clerk you are responsible for office services related activities. You are a driven professional who enjoys working in tandem with your WSG (Workplace Services Group) colleagues while striving to understand and anticipate customer’s needs to exceed expectations.

• Mail/Courier: sorting, distributing documents & packages, as well as preparing documents & packages for delivery.
• Equipment management: Understand and operate office equipment, place service calls as needed
• Supply provisioning & inventory control: Ordering, maintaining & distributing office supplies
• Occupational Health & Safety: Member of the OH&S committee
• Light housekeeping: wiping down counters, emptying dishwasher
• Reception relief: For breaks, lunches, other times away
• Scanning/photocopying/binding
• Office maintenance: Coordinating office/furniture repairs
• Meeting/Event preparation: Room setup, including catering, teardown/clean up.
• Overtime required as needed

Skills and attributes for success

• Committed to contributing to a strong team culture to ensure success
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment

What we look for

• Exceptional client service experience
• Aptitude to differentiate when to act independently or team with others

Ideally, you’ll also have

• Professional services firm experience
• Facilities experience
• Post-secondary education

What we look for

What we offer you

The salary range for this job in British Columbia is $40,000 to $60,000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Requisition Id : 1640751

Your key responsibilities

• Maintain continuous interaction with clients, manage expectations and ensure outstanding client service. Team with tax professionals to provide comprehensive tax solutions.
• Representing the firm for assessments and tribunal appeals at the CIT/ITAT level.
• Experience in domestic and/or international tax and transfer pricing.
• Experience in litigation, tax compliance and advisory.
• Experience in corporate laws, SEBI/FEMA regulation etc.
• Research complex tax theory and positions, and apply them to specific client needs.
• Provide comprehensive knowledge and reviews of tax case laws and develop opinion papers.
• Determine all information required to ensure/complete accurate tax compliance products within the budget. Formulate a plan to gather/communicate information. Determine areas of exposure and adapt to challenges in the compliance process.
• Provide timely and high-quality services and work products that exceed client expectations

Skills and attributes for success

• Excellent managerial, organizational, analytical and verbal/written communication skills
• Ability to thrive in a fast-paced, professional services environment

To qualify for the role you must have

• An undergraduate degree, preferably with an emphasis in economics, finance or statistics;
• Minimum 1-3 years of experience
• A certified CA/CS/LLB with at 0 - 1 years of post-qualification experience in direct corporate tax

Ideally you’ll also have

• Comfortable interacting with senior executives (within the firm and at the client)
• Be highly flexible, adaptable, and creative.

What we look for

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

Your key responsibilities

This list is not intended to be an exhaustive list of all duties, responsibilities or skills required. Although this role manages a variety of unique requests, some of the duties and responsibilities include:

• Maintaining various complex administrative data and accurately produce monthly, quarterly and ad-hoc reports and related analysis in a timely manner, leveraging technology to generate data-driven insights and support decision making.
• Managing files and records, ensuring confidentiality and discretion with sensitive information, and ensuring accurate data input and system audits for compliance.
• Preparing and updating documents and correspondence for presentations and broad distribution to relevant stakeholders.
• Gathering information and performing analysis, as requested and ensuring compliance with regulatory requirements and corporate standards.
• Efficiently directing requests to the appropriate teams to ensure a seamless, high-quality experience, while swiftly addressing unique scenarios with flexibility and effective problem-solving in a dynamic environment.
• Optimizing and operationalizing administrative processes with the aim of improving the efficiency and quality of services for both internal and external stakeholders.
• Documenting and building standard operating procedure manuals to support team growth and development.
• Effective handling ad hoc requests or projects both independently and as part of a collaborative team, with the ability to prioritize tasks while meeting deadlines with minimal supervision.
• Continuing Development: May be required to attend seminars and various skill development courses that are relevant to their area of specialty.
• Flexibility and willingness to take on additional tasks as job requirements change

Skills and attributes for success

• Excellent professional verbal/written communication and interpersonal skills, including the ability to interact and communicate effectively with a diverse range of internal and external stakeholders
• Actively demonstrates confidentiality, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
• Highly adaptable to change with excellent organizational skills. Strong attention to detail and analytical abilities, ensuring a well-structured and efficient approach to tasks.
• Proven record in learning and effectively using many different, independent systems.
• Initiative in driving process improvements and innovation, with a strong adherence to organizational policies and procedures.
• Good understanding of adherence to processes, policies and procedures required for supporting an organization.

To qualify for the role you must have

• Bachelor's Degree
• Minimum of 3-5 years of related work experience in a high-paced, growth-focused environment.
• Proficient in MS Office products, including advanced Excel skills (lookups and pivot tables) and advanced Word skills (mail merge).
• Strong verbal and written communication skills.
• This position is fully on-site and requires the individual to work from the Toronto office.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Workload Management
  • Own and prioritize assigned engagements effectively.
  • Communicate engagement status and updates to team members.
  • Utilize online and case management tools for coordination.
  • Alert the Global Manager of potential escalations promptly.
• Operational Efficiency
  • Implement standardized processes and proactively manage client projects.
  • Articulate EY capabilities and client program objectives clearly.
  • Ensure adherence to case intake processes and address issues swiftly.
  • Maintain awareness of local contacts and escalation points.
• Team Collaboration
  • Prepare for and actively contribute to team and client meetings.
  • Inform the team of absences and assist with vacation coverage.
  • Build relationships with local contacts for effective communication.
• Communication
  • Keep Global and Senior Managers informed of client-related issues.
  • Manage client communications efficiently, adhering to SLAs.
  • Implement risk management procedures for email communications.
• Billing and Finance
  • Understand and execute billing procedures and timelines.
  • Review Invoice Request Forms and ensure compliance with Scope of Services.
  • Leverage Business Intelligence Reporting for analytical insights.

Skills and attributes for success

• Excellent organizational and time management abilities to prioritize tasks effectively.
• High attention to detail and administrative accuracy in managing client cases and documentation.
• Capability to manage multiple high-volume tasks in a fast-paced environment efficiently.
• Strong interpersonal skills to build effective relationships with team members, the wider EY network, and clients.
• Ability to present information clearly and concisely, both verbally and in writing.
• Demonstrated initiative in identifying issues and proposing creative solutions to enhance operational efficiency.
• Flexibility to adapt to changing priorities and client needs while maintaining a high level of service.
• Strong team player who actively contributes to team goals and supports colleagues.