Employee Experience Operations Manager jobs at Wix in Lithuania, Vilnius

The Employee Experience Operations Manager role in the tech industry in Wix in Vilnius, Lithuania is an exciting opportunity for experienced professionals who are passionate about the intersection between people and technology. An ideal candidate for this position will have a deep understanding for optimizing employee experience to drive successful business outcomes. The Employee Experience Operations Manager is responsible for executing a wide range of employee experience initiatives while developing and managing stakeholder relationships. The ideal candidate will have an entrepreneurial spirit, an ability to influence cross-functional teams, and an exceptional acumen for customer service and operational processes. As an Employee Experience Operations Manager, you will have the unique opportunity to drive continuous improvement, customer satisfaction, and employee experience delivery within Wix's tech industry. The key responsibilities for this position include strategizing and *implementation of employee experience solutions, facilitation of program/project delivery, collaboration with stakeholders, identification and resolution of customer service issues, and overseeing the day-to-day operations of the team. You will also be responsible for creating/maintaining/analyzing reports, managing/monitoring vendor and service provider performance, building relationships with relevant stakeholders, and working to strengthen Wix's competitive edge. Most importantly, the Employee Experience Operations Manager is a highly influential role responsible for ensuring employee experience initiatives and customer service solutions deliver long-term success, impact, and value to Wix's tech industry. If you are a dedicated, customer-focused leader with extensive experience in operations, employee experience solutions, and project management, this may be the perfect role for you. Joining the Wix team is an amazing opportunity to be apart the vibrant tech industry in Vilnius, Lithuania. Connect with us here at Expoint to learn more about this role and discover how you can join the Wix team.