Customer Success Operations Specialist jobs at West Pharma in United States, West Whiteland Township
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West Whiteland Township
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West Pharma Customer Success Operations Specialist United States, Pennsylvania, West Whiteland Township
Fostering high performance culture, focused on efficiency, accountability, collaboration, and continuous improvement. Supporting all inflowing requests for customer related documents globally. Managing orders accurately End to End for standard orders,...
Manage transportation and warehousing vendors including sourcing, benchmarking, and KPI / performance reporting. Collaborate with Sales, Customer Service, and Plant Supply Chain in requesting, reviewing, and approving new transportation quotes...
Drive material compliance to applicable global product and/or packaging regulatory/environmental legislations (e.g. California Prop 65, RoHS, Conflict Minerals, EU Medical Device Regulation) for all West global product portfolios. With minimal...
Ensure that West NA import and export declarations comply with applicable Standard Operating Procedures (SOPs) to minimize compliance risks and optimize costs. Execute cross-border activities according to the NA trade...
Lead West customers in technical matters relating to:Drug-closure compatibilityPackaging recommendationsComponent processingFunctionalityProduct/packaging developmentExtractable/leachables and other test requirementsOther information as needed to help assure West products will meet their requirements. Drug-closure compatibility....
Analyze production requirements to purchase raw materials in accordance to vendor arranged lead times and MOQs Complete monthly inventory counts. Collaborate with vendors on continuous improvement initiatives (pricing, packaging, volumes,...
Fostering high performance culture, focused on efficiency, accountability, collaboration, and continuous improvement. Supporting all inflowing requests for customer related documents globally. Managing orders accurately End to End for standard orders,...
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