Supervisor Credit & Collections Finance Gfs jobs at West Pharma in Ireland, Dublin

• Identify deployment site requirements and solutions within our global SAP template; define gaps and design solutions, with the support of system architects, where required
• Train new users in global processes in coordination with Subject Matter Experts
• Coordinate and support the execution of user acceptance testing and data conversion validation
• Lead workshops and interviews with Subject Matter Experts to identify transformation opportunities
• Manage the transformation portfolio within the Agile framework, linking opportunities to leadership priorities
• Develop, track, and report metrics to articulate change benefit realization
• Lead both direct reports and subject matter experts who work in other departments and functions
• Collaborate with Digital & Transformation team to design and implement resilient business processes enabled by supporting technologies
• Define and communicate change impacts to Finance processes, systems, and structures, and support peer leaders to drive stakeholder engagement, communication, and acceptance of change
• Other duties as assigned

• Bachelor’s degree in Accounting, Information Systems, or related fields, or equivalent experience

• Minimum 10 years of experience in project execution, process design, and/or systems implementation
• Experience with SAP (S/4HANA preferred), specifically with Financial Accounting and Controlling modules

• Strong knowledge of and experience with leading practice budgeting, forecasting, analytics, and accounting principles for the typical business processes of a Life Sciences manufacturing company (Order to Cash, Procure to Pay, Record to Report, etc.)
• Ability to manage change effectively, including strong interpersonal communication skills that can be adapted to various levels of the organization
• Experience with Agile project management framework, and ability to set goals, create sprint plans, track progress, and hold team members accountable for timely delivery
• Experience and/or training in Generative Artificial Intelligence and Machine Learning, SAP BW/BI, Microsoft Power BI, and other tools in the Microsoft Power Platform or similar tools for process automation
• Ability to lead cross-functional teams collaboratively, encouraging resilience and maintaining a positive mindset
• Comfort with ambiguity and the ability to logically structure issues and recommend best practice solutions
• Mindset focused on continuous learning to maintain knowledge of industry trends, new technologies, and evolving best practices

In this position, you will play an integral role in the working capital activities of West Pharmaceutical. Reporting to the Credit and Collections Team Lead, you will support the Global Credit and Collections department in the delivery of assigned accounts receivable activities.

• Resolving customer disputes
• Monthly account statements/ reminder
• Maintain customer master data
• Ensure relevant SLA’s and KPI’s are achieved
• Escalate issues timely in accordance with escalation policy
• Maintenace and management of credit release
• Support and closely work with Credit Risk to manage customer credit limits/risk profile and payment terms
• Assist with reconciliation and application of unidentified payments
• Prepare and process refunds
• Ensuring remittance are supplied by the customer in a timely manner
• Support key controls and audit compliance activities in relation to the credit and collection's function, while always ensuring integrity and compliance
• Assist with month end closing activities and reporting
• Proactively identify process improvement opportunities within C2C
• Maintaining of DTP's and up to date SOP
• Support any system implementation
• Managing customer portals
• Other duties as assigned

• Bachelor's Degree Third level qualification in Finance, a related field or equivalent experience preferred

• Minimum 3 years of relevant SAP experience in cash applications and accounts receivable activities required
• Minimum 3 years demonstrated previous experience of cash applications automation implementation required
• Minimum 3 years previous shared service centre experience with multinational publicly quoted company required

• Fluency in a second European language desirable
• Proficiency in MS Office applications
• Knowledge of ERP (SAP)
• Customer focused with excellent problem solving and communication skills (written and oral)
• Excellent organizational skills, with the ability and agility to adapt in a fast-paced environment.
• Ability to work independently and as part of a team.
• Attention to detail
• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description.
• Able to always comply with the company’s safety policy

To position itself to meet the requirements of continuing rapid business growth and future market development, West Pharmaceutical Services have developed a transformation strategy of standardization, simplification and centralization of global accounting operations. Working closely with the Finance Manager/Lead, in this role, the successful candidate will be part of a shared service team driving automation opportunities across the finance function. As a Finance Intern, you will support the team in various financial tasks and projects. You will gain practical experience in financial analysis, Accounts Payable/Receivable. This internship is an excellent opportunity to develop your skills and gain insights into the finance operations of a dynamic company and exploitation of opportunities offered by new information technologies.

• Leverage digital tools to update vendor master records and contact details, actively participating in the digital transformation of finance operations.
• Assist in matching, coding, and processing vendor invoices and credit notes using automated systems to improve efficiency.
• Support the finance team with advanced data analytics for multiple mailbox management and financial decision-making processes.
• Review, generate, convert, and send purchase orders in line with procurement procedures using AI tools to ensure accuracy and compliance.
• Monitor open purchase orders, update regularly, and facilitate supplier onboarding using digital platforms to ensure compliance and efficiency.
• Support ledger maintenance and reconciliation using digital tools and AI-driven insights for more accurate accounting.
• Conduct in-depth financial analysis using data science techniques to aid decision-making processes and develop innovative reporting solutions.
• Assist in the automation and improvement of financial processes, identifying areas where AI and digital solutions can enhance efficiency.
• Review and analyse reports and data using digital dashboards to identify opportunities for efficiency improvements across business operations.
• Participate in audits by gathering necessary data and ensuring compliance with company policies.
• Commit to personal development, utilizing available training tools with a focus on enhancing digital skills and acumen.
• Engage in projects assigned by Finance Management or senior team members, employing digital strategies and insights.
• Any other duties as direct by manager.
  

Minimum 2 years completed on a 3rd level qualification of education or equivalent.

Previous work experience desirable.

• Proficient in MS Office applications
• Team player, positive and flexible attitude
• Excellent communication skills i.e. ability to communicate and work effectively with a wide range of stakeholders
• Power BI knowledge
• The ability to work on their own initiative as part of a hybrid model.
• Able to comply with the company’s safety policy at all times.
• Able to always comply with the company’s quality policy.#LI-HYBRID #LI-AP1

position itself to meet the requirements of continuing rapid business growth and future market development, West Pharmaceutical Services have developed a transformation strategy of standardization,and centralization of global accounting operations.In accordance withthat strategy,we haveFinancial Centre of Excellence in Dublin, Ireland. Reporting to, and working closely with, the Directorn thisrole, you willresponsible forleading and managing the delivery ofvarious tasksrelated to US GAAP & Local Europeanfinancial statementIn addition, you will develop an understanding of our strategic business direction and play a key role in the future development of the functionnew information

• Coordinate the financial statement preparation, tax provisions and compliance for 15+ local entities.
• Collaboration with external advisors to support the ongoing compliance for local entities.
• Assist in the co-ordination of statutory audits and local compliance filing requirements.
• Responsible for compliance with statutory reporting requirements and deadlines.
• Document all financial statement GAAP bridging activities for each of the local entities.
• Research, document, and provide input on GAAP, statutory accounting, tax, and reporting requirements.
• Ensure compliance with internal policies and procedures and update documentation, as necessary.
• Review of quarterly P&L and balance sheet entries for each local entity.
• Collaborate on and review transfer pricing journal entries and provide input on the processes, as required.
• Work closely with the accounting team and other departments to gather information necessary for task execution.
• People:
  • Lead and mentor a team of professional accountants
  • Focus on talent development, building a strong team
  • Develop a customer-centric culture in your team with highly collaborative relationships with the relevant stakeholders
• Control environment:
  • Ensure that company financial records are maintained in compliance with company policies and US GAAP and SEC reporting requirements
  • Accountable for ensuring that company policies and procedures (internal controls) are implemented to provide reasonable assurance that the company assets are protected
  • Support the Sarbanes Oxley activities relative to internal controls documentation and testing and segregation of duties
  • Liaise with internal and external auditors

• Process, technology and service:
  • Report agreed key performance indicators
  • Support deployment of SAP S/4 HANA and other systems e.g. Blackline to garner greater efficiency within the Record to Report function
  • Support implementation of Artificial Intelligence and /or RPA to drive further efficiency and effectiveness in our delivery of accounting services
  • Acquisitions: Support integration into financial operations
  • Other duties as assigned

• Bachelor's Degree In Accounting or Business with concentration in Accounting/Finance required and
• Master's Degree MBA preferred

• 7+years ofPQEexperiencewith a minimum of3years of management experience

• Qualified accountanti.e.ACA, ACCA,CIMAor CPA

• Public Accounting background
• Previous Shared Service Centre with multinational publicly quoted company experience
• Working knowledge of US GAAP
• Proficient in SAP or similar ERP
• Proficient in MS Office applications
• Experience of BI tools an advantage
• Demonstrated ability to form, lead and develop high-performing teams
• Excellent communication and leadership skills i.e. ability to communicate and work effectively with a wide range of region, division and corporate functions
• Able to manage multiple priorities effectively, while managing ambiguity and adapting to changing business needs and priorities
• Project management, meeting facilitation, written/oral communication and presentation skills
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times

In this position, you will play an integral role in the working capital activities of West Pharmaceutical. You will support the Global Credit and Collections department in the delivery of assigned accounts receivable activities and business analytics.

• Credit and Collections activity for assigned customer portfolio including but not limited to management of complex customer accounts
• Resolve customer disputes and support the Credit and Collections Analyst in the resolution of complex issues, escalating when appropriate in accordance with escalation policy
• Maintain Customer Master data
• Ensure relevant SLA’s and KPI’s are achieved
• May lead a team in the delivery of the Credit and Collections operational activities for assigned portfolio,
• Operational credit and collections activities are performed in accordance with the CP-20 Credit and Collections policy
• Deliver the Credit to Collect month and quarter end activities, and closely work with Record to Report management in addressing any reconciling items/errors
• Ensure Credit and Collections team provide a mature balance between customer satisfaction and credit risk
• Work closely with the Credit Risk and Compliance Manager to minimize credit risk exposure
• Will take responsibility for the approval and decision making of the credit risk process for the business in managers absence.
• Develop reporting suite for Credit and collections, to deliver key business analytics.
• Assist with internal and external and act as the point of contacted the external auditors in managers absence.
• Support the commercial, wider finance teams and key stakeholders by actively seeking and developing partnerships, understanding the business requirements, and ensuring communication is maintained to the highest standards
• Support integration into financial operations any future migration projects or acquisitions
• Monitor customer accounts, proactively identify trends to address customer behaviour and manage risk
• Maintenance and Management of credit release
• Support and closely work with Credit Risk to manage customer credit limits/risk profile and payment terms
• Prepare and Process Refunds
• Support key controls and audit compliance activities in relation to the credit and collection's function, while always ensuring integrity and compliance
• Support audit compliance activities in relation to the credit and collection's function
• Maintaining of desk top procedures and up to date SOP
• Develop a customer-centric culture in your team with highly collaborative relationships with the relevant stakeholders

• Bachelor's Degree Third level qualification in Finance, a related field or equivalent experience required

• Minimum 5 years of relevant experience in Credit and Collections required
• Previous Shared Service Centre experience with multinational publicly quoted company required
• Experience with SAP - S4 Hana preferred
• People management experience or demonstrated ability to lead and coach others preferred

• Fluency in a second European language desirable
• Proficiency in MS Office applications
• Ability to work independently and as part of a team.
• Ability to work and lead independently to deliver against strict deadlines
• Customer focused with excellent problem solving and communication skills (written and oral)
• Excellent organizational skills, with the ability and agility to adapt in a fast-paced environment
• Attention to detail
• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description.
• Able to always comply with the company’s safety policy.

To position itself to meet the requirements of continuing rapid business growth and future market development, West Pharmaceutical Services have developed a transformation strategy of standardization, simplification and centralization of global accounting operations. In accordance with that strategy, we are establishing a Global Financial Centre of Excellence in Dublin, Ireland. Reporting to, and working closely with, the Regional Finance Manager, in this role, you will be responsible for the preparation of Monthly Financial Reports, Annual Financial Statements and any other internal or external reports as required, ensuring that they are completed in a timely, accurate and efficient manner.

• Support the migration of the record to report accounting function from other company locations
• Preparation and review of monthly financial reports, ensuring they are completed in a timely, accurate
• and efficient manner and in accordance with US GAAP
• Preparation, analysis and review of journal postings
• Preparation, analysis and review of balance sheet reconciliations at month end
• Calculation, posting and review of monthly accruals and prepayments, ensuring that all items are
• accurately captured
• Review and reconciliation of inter-company accounts
• Preparation of multi-currency bank reconciliations
• Preparation of variance analysis and Statutory reporting
• Processing of transactional taxes e.g. VAT
• Support annual corporation tax compliance
• Control environment:
  • Ensure that company financial records are maintained in compliance with company policies and
  • US GAAP and SEC reporting requirements
  • Accountable for ensuring that company policies and procedures (internal controls) are implemented to provide reasonable assurance that the company assets are protected
  • Support the Sarbanes Oxley activities relative to internal controls documentation and testing and segregation of duties
  • Liaise with internal and external auditors
• Process, technology and service:
  • Support deployment of SAP S/4 HANA and other systems e.g. Blackline to garner greater efficiency within the Record to Report function
  • Support implementation of Artificial Intelligence and /or RPA to drive further efficiency and effectiveness in our delivery of accounting services

• Bachelors degree or equivalent in Finance or Accounting
• Senior Accountant - minimum 3+ years of PQE experience
• Qualified accountant i.e. ACA, ACCA, CIMA or CPA

• Big 4 an advantage
• Previous Shared Service Centre with multinational publicly quoted company experience
• Working knowledge of US GAAP
• Proficient in SAP or similar ERP
• Proficient in MS Office applications
• Experience of BI tools an advantage
• Excellent communication and leadership skills
• Able to multi task
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times

• Use written and oral communication skills
• Read and interpret data, information and documents
• Must maintain the ability to work well with others in a variety of situations.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Ability to make independent and sound judgments.
• Observe and interpret situations, analyze and solve problems