Senior Operations Processor - Lockbox jobs at Wells Fargo

Are you a motivated and organized individual looking to make a name for yourself within the tech industry? Look no further – Expoint has an excellent job opportunity for you! As a Senior Operations Processor – Lockbox at Wells Fargo, you will have the unique opportunity to use your past experience to take the next step in your career. As part of the team, you will be responsible for managing and leading the work of the Lockbox team to provide timely and accurate processing of customer payments. You will collaborate directly with customers, internal/external stakeholders, and other departments to ensure accuracy and consistency throughout the entire payment processing process. You will ensure all customer payments are accurately processed in accordance with all regulatory requirements, maintain account status, research and resolve processing issues, and provide an exceptional customer service experience. You will be in charge of mentoring team members and providing the necessary support when needed to ensure seamless and accurate processing. You will also need to stay informed of any changes to payment processing policies, procedures, and regulations. As a Senior Operations Processor, you must remain current with and maintain an understanding of all customer payment services, products, and processing system capabilities. It is important that you possess highly developed communication, customer service, and problem-solving skills in order to ensure the highest degree of accuracy and customer satisfaction. You have the opportunity to make a difference and become an integral part of the team within the tech industry. If you are looking for an opportunity to shine and make an impact, don't let this chance pass you by! Apply now at Expoint and join the Wells Fargo team as a Senior Operations Processor – Lockbox today!