Jobs at Wells Fargo in United States, Chandler

About this role:

Apply today for opportunities in the following areas:

• Reinstatements
• Legal Letters
• Repossession Operations
• Vendor Support Invoicing
• Impounds
• Aftermarket/Letter of Guarantee/Specialty Operation Support SM
• Loss Recovery
• Payment Operations
• Bankruptcy Operations
• Titles

In this role, you will:

• Support Loan Servicing functional area or processes
• Identify opportunities to improve various areas within Loan Servicing and recommend solutions
• Review, research, analyze, calculate, and complete processes that are moderately complex in nature
• Perform moderately complex administrative, transactional, operational, or customer support tasks
• Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
• Receive direction from Loan Servicing Associate Managers and/or Managers
• Escalate non-routine questions to experienced individuals
• Use relevant information and independent judgment to review and complete processes while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
• Interact and communicate with agencies, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
• Provide guidance to less experienced peers

Required Qualifications:

• 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience within auto financial operations and/or automotive industry
• Experience with coaching, mentoring and training
• Experience executing in a fast paced, high demand, production environment while balancing multiple priorities
• Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment
• Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties
• Excellent analytical skills with high attention to detail and accuracy

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Job Expectations:

• Attend paid training period for 4 weeks - Monday – Friday, 8 am – 5 pm
• Flexible to work any hours between 6 am – 7 pm depending on location
• Work on-site at the location posted
• Hybrid based position
• This position does not offer relocation assistance
• This position is not eligible for Visa sponsorship

Job Location:

• 2501 S Price Road – Chandler, Arizona 85286

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead a high performing team of managers responsible for managing relationships of medium to large and complex high producing auto dealer accounts (both franchise and independent) within the assigned region
• Identify and recommend opportunities for process improvement and risk control development within assigned territory
• Ensure growth and development of new and existing dealer relationships for both franchise and independent auto dealerships
• Manage auto applications, loan volume and overall stability of credit portfolio of assigned territory
• Make decisions and resolve issues regarding the team in order to meet business objectives
• Execute Auto retail sales goals and objectives
• Hire, train, manage, motivate and develop a team
• Establish and maintain relationships with all levels of internal and external customers, and interface with all level of management, both internal and external partners
• Manage allocation of people and financial resources for Retail Auto Relationship Management
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Desired Qualifications:

• Strong prospecting, sales, negotiation, and influence skills
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met
• Strong organizational, multi-tasking, and prioritizing skills
• Auto finance experience
• Previous experience with CRM tools such as Salesforce

Job Expectations:

• Ability to travel and have residency in assigned territory (UT/NV/CO/AZ)
• Remote position, other locations within assigned territory will be considered
• Ability to travel up to 75% of the time
• Ability to work nights, weekends, and/or holidays as needed or scheduled
• Flexibility to address incidents as needed 24 hours a day

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Perform valuation reviews to confirm appropriate content and compliance with federal, regulatory and bank policy
• Evaluate and decision collateral for moderately complex consumer requests
• Suspend collateral decision until deficiencies are resolved
• Review and decision of collateral valuations
• Assist with the calculations and preparation of reports for reviews
• Interact daily with internal and external partners to clarify quality concerns identified during the review process
• Provide guidance to less experienced staff
• Interact with organizational department on a wide range of knowledge
• Interact with internal or external customers in a customer support role

Required Qualification:

• 2+ years of Valuations or Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Pipeline management
• Ability to review and interpret complex commercial loan documents
• Broad understanding of commercial lending
• Experience with the following systems: STOC, AFS, ICMP, LIQ
• Accounting or finance experience
• Strong analytical skills with high attention to detail and accuracy
• Strong Microsoft Excel skills
• Good verbal, written, and interpersonal communication skills
• Basic Microsoft Word, and Outlook skill

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office
• Schedule: Monday - Friday 7:00am - 3:30pm AZ Time
• This position is not eligible for Visa sponsorship
• No relocation assistance is provided for this position

Posting Location:

• 2700 S Price Rd Chandler, AZ 85286

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support fraud and claims functional area by proactively identifying opportunities to improve customer experience and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity.
• Perform moderately complex customer support tasks by utilizing solid communication, verbal and written, skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claim
• Receive direction from managers and escalate non-routine questions
• Oversee multiple claim types, and take appropriate action to decision the case using multiple systems and applications
• Interact with colleagues on required information as well as external and internal customers through inbound or outbound calling

Required Qualifications, US:

• 1+ years of Customer Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience providing strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
• Ability to work effectively in structured but flexible, adaptable and changing work environment.
• Bilingual speaking proficiency in Spanish/English
• Ability to follow policies, procedures, and regulations.
• Strong analytical skills with attention to detail and accuracy
• Basic Microsoft Office (Outlook, Word and Excel) skills
• Call Center experience
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Ability to make timely and independent judgment decisions while working in a fast-paced, high demand and results driven work environment.
• Financial services experience
• Ability to manage to production goals, deadlines, and various metrics.
• Knowledge and understanding of financial crime, fraud, or risk management.

Job Expectations:

• Flexible to work any hours during hours of operation, which are: Chandler – Monday – Friday, 7 am – 9 pm, (AZ Time)
• Your assigned schedule is subject to change based on business needs and will fall within these hours of operation. Schedules are dynamic and will change based on business need as determined by customer volume; customers are the primary focus of everything we do.
• Training will be for seven weeks, Monday – Friday, 8:30 am – 5:30 pm
• Work Schedule: your initial schedule after training will be presented to you at time of offer.
• This role may be eligible for a hybrid work-from-home schedule following a minimum of 60 days of active employment.

• Employees who demonstrate certified proficiency in Spanish will receive an additional 5% differential applied to their base salary.

• This position is not eligible for Visa sponsorship

Job Location:

• Chandler, AZ – 2850 S. Price Rd

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Apply today for opportunities in the following areas:

• Reinstatements
• Legal Letters
• Repossession Operations
• Vendor Support Invoicing
• Impounds
• Aftermarket/Letter of Guarantee/Specialty Operation Support
• Loss Recovery
• Payment Operations
• Bankruptcy Operations
• Titles

In this role, you will:

• Support Loan Servicing functional area or processes
• Identify opportunities to improve various areas within Loan Servicing and recommend solutions
• Review, research, analyze, calculate, and complete processes that are moderately complex in nature
• Perform moderately complex administrative, transactional, operational, or customer support tasks
• Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
• Receive direction from Loan Servicing Associate Managers and/or Managers
• Escalate non-routine questions to experienced individuals
• Use relevant information and independent judgment to review and complete processes while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
• Interact and communicate with agencies, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
• Provide guidance to less experienced peers

Required Qualifications:

• 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience within auto financial operations and/or automotive industry
• Experience executing in a fast paced, high demand, production environment while balancing multiple priorities
• Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment
• Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties
• Excellent analytical skills with high attention to detail and accuracy
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Customer Service focus with the ability to listen to customer needs and recommend solutions

Job Expectations:

• Attend paid training period for 4 weeks - Monday – Friday, 8 am – 5 pm
• Flexible to work any hours within6 am – 7 pm
• Hours may adjust bi-annually, based on Daylight Savings Time
• Work on-site at the location posted
• This position does not offer relocation assistance
• This position is not eligible for Visa sponsorship

Job Location:

• 2501 S Price Road – Chandler, Arizona 85286

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job Description Summary

Information Security Associates play a key role in safeguarding the organization’s systems, data, and customers. They help implement security measures to protect sensitive information from cyber threats, monitor risks, and ensure compliance with internal policies and external regulations. This includes supporting critical initiatives, addressing audit findings, and contributing to the reduction of operational risk—ultimately ensuring a secure banking experience.

This position is also part of the

In this role, you will:

• Support account provisioning and deprovisioning for applications across multiple business lines.

• Support the implementation of identity governance tools (IGA) for access certification, role management and segregation of duties (SoD).

• Provide consultation for all aspects of information security compliance policy, risk management, and remediation.

• Assist with troubleshooting access-related issues and participate in incident response efforts.

• Perform peer reviews and contribute to documentation updates and process improvements.

• Collaborate with team members and management to resolve technical questions and ensure policy compliance.

• Participate in projects related to identity and access management, including cleanup efforts and operational enhancements.

• Learn and apply internal procedures, escalation protocols, and compliance requirements.

• Provide timely and effective support for end-user access requests and project-related tasks.
  

Required Qualifications:

• 6+ months of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  

Desired Qualifications:

• 6+ months of IAM (Identity and Access Management) experience in one or more of the following: provisioning, de-provisioning, certification, authorization or authentication.

• Hands-on experience with at least one IAM tool such as SailPoint, Okta, CyberArk, Ping, Microsoft Entra ID in a production or project environment.

• Proficiency in Microsoft Office tools, including creating pivot tables in Excel, formatting documents in Word, managing email and calendars in Outlook, and building presentations in PowerPoint.

• Experience creating, updating, and managing tickets in ServiceNow, with basic workflow navigation and documentation.

• Experience communicating technical issues or access-related concerns across technical and non-technical teams.

• Demonstrated ability to manage multiple tasks simultaneously, meeting deadlines on at least three concurrent projects or operational initiatives in academic or professional settings.

• Strong customer service orientation, with examples of timely and effective issue resolution.
  

Job Expectations:

• Participate in scheduled after-hours on-call rotations to support operational needs.

• Maintain a hybrid work schedule with regular onsite presence at one of the designated office locations.

• Must reside within commuting distance of a designated office location for the duration of employment or be willing to relocate at personal expense; relocation assistance will not be provided.

• This position is not eligible for Visa sponsorship

• Must maintain employment eligibility without requiring visa sponsorship from Wells Fargo now or at any point in the future; only candidates authorized to work for any U.S. employer will be considered.

• Actively engage in the two-year CODE Program, including participation in training, mentorship, networking events, and career development activities.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Design, maintain, and automate cryptographic infrastructure to support secure data protection
• Lead and support incident response efforts, especially for complex or high-impact events
• Automate manual tasks using scripting languages and modern tooling
• Collaborate with teams to implement secure configurations and encryption best practices
• Contributes to the design and deployment of cryptographic solutions, including integration with CTM and Vormetric
• Work with vendors to understand product roadmaps and advocate for enhancements
• Partner with engineering teams to identify and remediate vulnerabilities
• Document and support cryptographic solutions and provide guidance on issue resolution

Required Qualifications:

• 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Unix/Linux Systems Administration experience with in-depth knowledge of troubleshooting, OS hardening and OS tuning
• 2+ years of experience with encryption or tokenization technologies
• 2+ years of experience performing builds, administration and/or support of hardware security modules or security appliance devices

Desired Qualifications:

• 2+ years of experience with scripting/automation using tools such as: Bash, PowerShell, Python, Ansible, VBScript, or JavaScript, UI path, etc.
• Experience with encryption technologies, whether direct or through support of OS/app teams using them
• Familiarity with CTM, Vormetric, or similar platforms is a plus
• Ability to automate tasks using scripting (e.g., Python, PowerShell)
• Solid understanding of core security principles and risk mitigation
• Strong communication and collaboration skills across technical and business teams
• Intermediate or higher knowledge of cryptographic protocols & algorithms
• Knowledge and understanding of implementing infrastructure upgrades, security patches, version upgrades for systems, appliances, and HSMs
• Experience with Agile Scrum or Kanban methodologies
• Proven experience with change and incident management practices in medium to large enterprise environments
• Intermediate to advanced skills with M365/MS Office: PowerPoint, Excel, Word, Outlook, MS Teams, MS SharePoint Online
• Experience with and the ability to thrive in a complex and fast-paced technology and/or information security organization, within a large enterprise environment
• Experience with application support in Linux and Windows server environments
• Experience performing technical product assessments, including development of implementation plans, in a large enterprise
• Experience mentoring/guiding less experienced staff
• Advanced critical thinking, problem solving and technical troubleshooting abilities
• Security certifications such as Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), or equivalent
• Cloud certifications such as AZ-900, MS-900, or equivalent/higher
• Strong verbal, written, and interpersonal communication skills

Job Expectations:

• Ability to work on call/off-hours as assigned per the Team on-call rotation
• Ability to travel up to 10% of the time
• This role offers a hybrid in-office work schedule
• This position is not eligible for Visa sponsorship or transfer of sponsorship

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.