Customer Service Associate Manager jobs at Wells Fargo in Philippines, Maypajo
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Job type
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Philippines
Maypajo
29 jobs found
11.08.2024
WF
Wells Fargo Customer Service Associate Manager Philippines, Maypajo
Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for...
Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for...
Responsible for implementing and servicing treasury management products and services that are less complex in nature. Duties may include: Identifying and resolving client issues; acting as a liaison between the...
Manage and develop a team of Customer Service Representatives who provide low to moderately complex customer support, and engage key stakeholders and business partners associated with customer service. Identify and...
Manage and develop a team of Customer Service Representatives who provide low to moderately complex customer support, and engage key stakeholders and business partners associated with customer service. Identify and...
Manage and develop teams of Customer Service Representatives or Managers for multiple sections or departments. Engage and influence key stakeholders and business partners associated with customer service. Identify and recommend...
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video...
Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for...
The customer service associate manager role in the tech industry in Wells Fargo in Maypajo, Philippines is ready for determined, tech-savvy professionals to take it on!
As a customer service associate manager, you’ll be leading the customer service team and ensuring that their customer service practices meet the highest of standards. You’ll need to be a results-oriented leader who has the skills and abilities to develop and implement customer service strategies that meet the application’s organizational objectives.
Your day-to-day duties may include overseeing customer service staff, managing customer service operations, developing customer service goals, as well as analyzing and responding to feedback from customers. You’ll also need to be prepared to work in the Wells Fargo environment to provide excellent customer service and ensure customer queries, problems and issues are resolved in a timely manner.
As a customer service associate manager for the tech industry, you’ll need to have excellent written and verbal communication skills. You should also be tech-savvy and have extensive knowledge of the tech industry and customer service software. Experience in a supervisory role and a degree in business or a related field is a plus.
So, if you’re looking for an excellent opportunity as a customer service associate manager for Wells Fargo in the tech industry in Maypajo, Philippines, Expoint is the place to find it. With the right mix of experience, skills, and leadership, you could make a lasting impression on the future of this sought-after role in the tech industry.