Customer Service Associate Manager jobs at Wells Fargo in Philippines, Maypajo
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Be responsible for reviewing, analyzing, approving, and underwriting routine individual consumer requests and products with few deviations and within company and industry guidelines. Review credit applications, credit bureau information, collateral...
Support servicing commercial real estate, construction loans and problem loans. Identify ways to improve loan processing within established procedures. Perform routine administrative, transactional, operational, and customer support tasks. Enter data,...
Manage and develop teams of Customer Service Representatives or Managers for multiple sections or departments. Engage and influence key stakeholders and business partners associated with customer service. Identify and recommend...
Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances. Identify opportunities to improve loan servicing process within established procedures. Perform...
Support and assist less experienced representatives either on the spot, via telephone or chat. Provide training on policies and procedures, new or enhanced services or procedural changes. Provide feedback and...
Provide support to internal and external customers in moderately complex initiatives relating to collection portfolio data to reduce delinquency and restructuring of loans within the Loan Workout functional area. Research...
Manage transitions w/ various stakeholders & partners across different business groups in adherence with the Global Delivery Enablement Transition Process. Communicate progress of transitions to stakeholders and partners. Follow established...
Be responsible for reviewing, analyzing, approving, and underwriting routine individual consumer requests and products with few deviations and within company and industry guidelines. Review credit applications, credit bureau information, collateral...
The customer service associate manager role in the tech industry in Wells Fargo in Maypajo, Philippines is ready for determined, tech-savvy professionals to take it on!
As a customer service associate manager, you’ll be leading the customer service team and ensuring that their customer service practices meet the highest of standards. You’ll need to be a results-oriented leader who has the skills and abilities to develop and implement customer service strategies that meet the application’s organizational objectives.
Your day-to-day duties may include overseeing customer service staff, managing customer service operations, developing customer service goals, as well as analyzing and responding to feedback from customers. You’ll also need to be prepared to work in the Wells Fargo environment to provide excellent customer service and ensure customer queries, problems and issues are resolved in a timely manner.
As a customer service associate manager for the tech industry, you’ll need to have excellent written and verbal communication skills. You should also be tech-savvy and have extensive knowledge of the tech industry and customer service software. Experience in a supervisory role and a degree in business or a related field is a plus.
So, if you’re looking for an excellent opportunity as a customer service associate manager for Wells Fargo in the tech industry in Maypajo, Philippines, Expoint is the place to find it. With the right mix of experience, skills, and leadership, you could make a lasting impression on the future of this sought-after role in the tech industry.