Wells Fargo Associate Human Resources Operations Representative 

Philippines, Maypajo 

890055112

In this role, you will:

• Perform a variety of routine human resources tasks pertaining to company policies, benefits, payroll, training, time away or any other related inquiries, in a service center or human resource department environment
• Work within internal human resources information systems (HRIS; such as ServiceNow and Workday) to assist in resolving basic issues or inquiries
• Assist employees on human resources related issues using developing knowledge of company personnel policies and procedures
• Review employee files and furnish information to authorized persons
• Receive direction from supervisor regularly and escalate questions and issues to more senior roles
• Support human resources operations; seek ways to improve processes within established procedures

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

​Desired Qualifications:

• Candidate must have a bachelor’s degree or higher,
• Candidate must have 6+ months of relevant experience in providing compliance support to prevent co-employment risk, vendor management, etc.
• Preferably a candidate who has background using either of these tools: Workday, Beeline, Service Now.
• Background / experience working in an HR Shared Services account is an advantage.
• Candidate must be proficient in Microsoft Word and Excel
• Proficiency in Microsoft Word and Excel
• Experience in effective handling of escalations.
• Candidate must be amenable to work on shifting schedule.
• Amenable to work at McKinley Hill / Five Neo, BGC (100% onsite)

Job Expectations:

• Strong analytical and data management skills along with superior attention to detail and problem-solving abilities.
• Ability to interpret policies and procedures.
• Ability to manage confidential information.
• Good with details and have strong interpersonal skills

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.