Quality Assurance Administrator Financial Services jobs at Wells Fargo in Philippines, Caloocan
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Caloocan
26 jobs found
08.04.2025
WF
Wells Fargo Business Execution Administrator Philippines, Caloocan
Support in implementation of initiatives related to operations and Business Execution across multiple lines of business. Identify opportunities to improve processes and provide support to a variety of diverse support...
Monitor and evaluate the quality of inbound or outbound customer calls. Document quality issues and performance measures for management review. Oversee a group of service monitors. Provide information and assists...
Manage a team of specialists in transactional tasks ensuring quality and compliance in securities operations. Provide support for being a first point of contact for all delivery tasks and escalations....
Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat...
Monitor and evaluate the quality of inbound or outbound customer calls. Document quality issues and performance measures for management review. Oversee a group of service monitors. Provide information and assists...
Provide support and scoring guidance quality assurance staff by answering questions on regulations or compliance, procedures, policies and First Call Resolution. Escalate key maintenance errors identified during scoring process and...
Monitor and evaluate the quality of inbound or outbound customer calls. Document quality issues and performance measures for management review. Oversee a group of service monitors. Provide information and assists...
Support in implementation of initiatives related to operations and Business Execution across multiple lines of business. Identify opportunities to improve processes and provide support to a variety of diverse support...
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