Quality Assurance Administrator - Global Payments Liquidity jobs at Wells Fargo in Philippines, Caloocan
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Monitor and evaluate the quality of inbound or outbound customer calls. Document quality issues and performance measures for management review. Oversee a group of service monitors. Provide information and assists...
Monitor and evaluate the quality of inbound or outbound customer calls and emails. Document quality performance measures and opportunities for management review. Provide information and assist in the feedback of...
Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the Operations functional area. Work with more experienced management to develop and...
Perform moderately complex operations duties in support of either a service center or department environment. Require considerable knowledge of company personnel policies and practices. Collect data and prepare related operational...
Support in implementation of initiatives related to operations and Business Execution across multiple lines of business. Identify opportunities to improve processes and provide support to a variety of diverse support...
Monitor and evaluate the quality of inbound or outbound customer calls. Document quality issues and performance measures for management review. Oversee a group of service monitors. Provide information and assists...
Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat...
Monitor and evaluate the quality of inbound or outbound customer calls. Document quality issues and performance measures for management review. Oversee a group of service monitors. Provide information and assists...
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