Customer Marketing & Advocacy Manager jobs at Walkme in United States, Raleigh
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United States
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Raleigh
19 jobs found
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WM
WalkMe Customer Success Engineer United States, North Carolina, Raleigh
Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers. Provide technical support for WalkMe products, including configuration, troubleshooting, and best practices. Assist...
Enablement Strategy & Execution: Develop and implement a structured enablement program tailored to CSMs, focusing on customer engagement, value realization, and renewal/expansion strategies. Onboarding & Training: Create and deliver onboarding...
Global renewal forecasting and retention processes. Analytics; data analysis and reporting for senior leadership. RM Dashboard reporting and maintenance. Building predictive models on renewals and churn based on correlated data....
Oversee the technical execution of multiple concurrently running “Coaching” projects, managing scope,value, and quality. Conduct quality assurance audits, host technical training calls, and provide troubleshooting support for partners and their...
Build and maintain dashboards for CSG leadership, including models & metrics related to renewals, churn predictions, account health, resource and capacity planning, budgeting and forecasting. Conduct analysis on account segmentation,...
Experience Design & Innovation:. Reimagine, elevate, and take ownership of the WalkMe Challenge, transforming it into a flagship brand experience that highlights and differentiates WalkMe’s impact through innovative storytelling, creative...
Campaign Performance Analysis:. Assist in monitoring and analyzing the performance of marketing campaigns across various channels. Help track key performance indicators (KPIs) and identify trends and patterns. Support the preparation...
Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers. Provide technical support for WalkMe products, including configuration, troubleshooting, and best practices. Assist...
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