Ux Researcher jobs at Uber

About the Role

In this role, you will shape the product vision of our Ads & Offers pillar, one of Uber Eats’ fastest-growing product areas. You will do this by uncovering unique user-centered opportunities that help advertisers and Uber Eats achieve its business goals.

If you’re inspired by this mission, unafraid to push your limits, and want to work with sharp, motivated co-workers in a fun environment, we’d love to talk.

What You Will Do

• Work with our Product and Design teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy
• Design and conduct foundational, formative, and evaluative qualitative and quantitative user research
• Pioneer research methods when creative methods are necessary
• Collaborate with a diverse group of cross-functional product, design, engineer, and product marketing partners to achieve alignment and impact
• Synthesize and communicate research findings to drive understanding and user empathy across the organization
• Use your expertise to teach your quantitative and qualitative methods to other members of this team

Basic Qualifications

• 3+ years of professional experience conducting user research
• Master’s or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent industry experience in a product-centric environment

Preferred Qualifications

• Previous experience in B2B research, building advertising products, and/or advertising/marketing.
• Previous experience working with SMBs and/or Enterprise users
• Previous experience conducting international research and working on products with global impact
• Experience with mixed methods - both qualitative and quantitative - with a focus on more strategic research
• Deep understanding of the strengths and weaknesses of different research methods, including when and how to apply them during various product phases
• Ability to concisely and persuasively communicate research findings

For New York, NY-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

About the Role

- - - - What the Candidate Will Do ----

1. Work with our Product and Design teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy that directly relates to local & global initiatives.
2. Design and conduct foundational, formative, and evaluative qualitative and quantitative user research, including field observations and interviews, remote and in-person usability studies, and other methods as needed for existing and future products.
3. Collaborate with a diverse group of cross-functional product, design, engineering, and product marketing partners to achieve alignment and impact.
4. Synthesize and communicate research findings to drive understanding, user empathy, and business decisions across the organization.
5. Deliver high-quality insights in a fast-paced work environment.
6. Prioritize the most impactful UXR-led initiatives and support local teams with research in an advisory role, as needed.
7. Scale insights to other regions & parts of the business. Partner with other UXRs to strengthen & triangulate their own insights.

- - - - Basic Qualifications ----

1. Strong understanding of UX research methods, their strengths, and limitations.
2. Proven ability to plan and execute research projects across different product development phases.
3. Excellent communication skills, with the ability to distill complex findings into concise, actionable insights.

- - - - Preferred Qualifications ----

1. Experience conducting international research and working on products with global reach.
2. Strong background in mixed methods research, with an emphasis on strategic and generative research.
3. Ability to prioritize research projects effectively based on business impact and effort required.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .