Sr Program Leader Av Support Strategy & Special Projects jobs at Uber
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Uber Sr Strategic Operations Manager Merchant United States, West Virginia
Structure difficult/ambiguous problems, drive analysis, and socialize insights with key stakeholders. Develop best-in-class tools, insights, and processes to effectively scale operations across our partner organizations. Develop analytical frameworks to project,...
Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
Help define a comprehensive view for what it means to launch AV Fleets in new markets and codify the approach through playbooks. Define, coordinate, and oversee the end-to-end operational processes...
Conduct assessments to determine deviations from acceptable configurations, policy, or standards, and provide expertise in compliance requirements for internal and external reviews of requirements. Advise improvements to policy, procedures, and...
Demonstrate empathy while solving customer concerns. Deliver high quality customer support and customer satisfaction while solving complex inbound or outbound customer issues which may not have a well documented procedure,...
Design and develop scalable, fault-tolerant systems to support customer interactions globally. Set technical direction for large-scale projects, ensuring alignment with Uber's overall engineering and business objectives. Partner with cross-functional teams,...
Minimum of 5+ years experience as a program manager in a tech and/or start up environment and managing scaled operations. Understanding of project management principles. Able to drive insights based...
Structure difficult/ambiguous problems, drive analysis, and socialize insights with key stakeholders. Develop best-in-class tools, insights, and processes to effectively scale operations across our partner organizations. Develop analytical frameworks to project,...
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