Uber Sr Manager Global Sales Strategy Planning Operations - Direct 

United States, West Virginia 

203372079

About the Role

In this role as the Sr. Manager, Global Sales Strategy, Planning and Operations - Delivery Commercial Operations (DCO) for Direct, you will be the Sales Operations Leader for the delivery-as-a-service offering of Uber Delivery. You will be responsible for building and leading the operational infrastructure and rhythm of business cadence for the Direct business.

This role requires a strong builder mindset, combining strategic planning, analytical rigor, and operational execution to develop a high-performing team and world-class sales strategy, planning and operations function.

What You’ll Do:

• Build and lead the Direct Sales Strategy, Planning and Operations function from the ground up, designing processes, systems, operational standards and onboarding & coaching team members to support Uber’s Direct organization.
• Develop and execute a sales strategy and planning process for Direct organization
• Own sales forecasting, quota setting, segmentation, and book-of-business design, ensuring operational efficiency and data-driven decision-making.
• Lead strategic planning and drive the rhythm of the business, including weekly, monthly, quarterly, and annual cadences.
• Scale sales processes by defining and optimizing tools, reporting structures, and workflows.
• Partner closely with sales leadership to drive performance insights, identify areas of improvement, and implement data-backed recommendations.
• Manage and mentor a growing team, fostering a high-performance culture.
• Collaborate cross-functionally with finance, HR, strategy & planning, and other stakeholders to streamline sales processes and align on business objectives.
• Design and execute experiments to drive growth, increase efficiency, and improve overall sales effectiveness.

Basic Qualifications

• Minimum 7 years supporting a Global Sales Strategy, Sales Planning, or GTM Operations function with 150+ AMs or AEs
• 3+ years of direct people management experience
• Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy.
• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency
• Intermediate + proficiency in Microsoft Excel, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.

Preferred Qualifications

• 10 years of experience in Sales Strategy, Sales Planning, or GTM Operations function with 200+ AMs or AEs
• 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
• Experience in a high-growth B2B company, ideally within delivery, logistics, e-commerce.
• MBA or higher degree in economics, math, business or similar discipline
• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
• Ability to influence without direct authority and thrive in ambiguity.
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
• Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
• Proven ability to scale operations, lead with data, and drive strategic initiatives in a rapidly evolving business.
• Strong people management skills and EQ—driving business results while also being an empathetic leader

For Chicago, IL-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year.