Sr Product Designer - Rider Design Reserve jobs at Uber

About the Role

This organization is responsible for serving, ingesting, and indexing data within our feed, storefront, and application carousel experiences. We support multiple data retrieval methods from a high-scale MySQL database. We focus on inventing new and exciting ways to help customers find the products they want within our ever growing catalog which requires understanding the customer needs and building a highly performant backend to support these use cases.

- - - - What the Candidate Will Do ----

1. Design, develop, and maintain robust, scalable and innovative software solutions.
2. Identify opportunities and lead the entire development lifecycle end-to-end, from architecture design and coding to testing and deployment.
3. Conduct thorough code reviews, offering constructive feedback to maintain high code quality and elevate coding standards.
4. Help the team understand what is important and what problems to focus on.
5. Identify solutions to ambiguous problems and help the team reason through tradeoffs.
6. Communicating with internal clients, other technical teams, and management to collect requirements, describe software product features, and technical designs.

- - - - Basic Qualifications ----

1. Bachelor’s degree or equivalent in Computer Science, Engineering, Mathematics or related field, with 5+ years of full-time engineering experience.
2. Experience in hands-on software development with thoughtfulness of scale, latency and distributed architecture.
3. Highly efficient coding in Golang, Java or any similar languages.
4. Solid experience working with relational databases, MySQL, PostgreSQL or similar databases, on high concurrency environments.
5. Working experience with Flink, Spark, and/or Kafka

- - - - Preferred Qualifications ----

1. Solid systems design experience on high availability and low latency environments.
2. Proven experience of shipping high-quality internal platforms.
3. Solid experience working with non-relational databases, Cassandra, MongoDB or similar, on high concurrency environments.
4. A great teammate and owner - willing to take on ownership of the systems, and think about operations, maintenance and reliability of their systems.
5. Proven experience working with online food delivery systems and/or e-commerce platforms is a plus.

For Canada-based roles: The base salary range for this role is CAD$164,000 per year - CAD$182,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

- - - - What the Candidate Will Do ----

1. Build a vision: define a product vision for the team and identify near and long-term initiatives to build your product roadmap.
2. Align teams: work closely with cross-functional teams across Uber Verticals, Eng, Data Science, and Operations to align business and product strategy.
3. Execute: translate user needs and insights into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes.
4. Iterate: distill insights from various data sources such as performance dashboards, experimentation results, and user research. Then apply the findings back into the product development process.

- - - - Basic Qualifications ----

1. Bachelor's Degree in Computer Science, Information Systems, Engineering, Business Management or equivalent.
2. At least 4 years of experience as a Product Manager.
3. Experience working with design on complex UI/UX challenges.
4. Experience building consumer products. This is a user-focused role, so experience delivering highly successful and creative mobile user-facing products is a must.
5. Experience using data to drive strategic decisions. This is a complex problem space, requiring experience with experimentation and data-driven decision-making.
6. Excellent stakeholder management skills.

- - - - Preferred Qualifications ----

1. Deep understanding of marketplace mechanics.
2. Experience building global products.

For New York, NY-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.

About the Role

You'll be responsible for shipping experiences and personalized coaching that empower Earners to:

1. Strategize: Decide when and where to drive;
2. Earn smarter: Understand how to maximize their earnings; and
3. Plan ahead: Navigate new products and earning opportunities.

- - - - What the Candidate Will Do ----

1. Build a vision: define a product vision for the team and identify near and long-term initiatives to build your product roadmap.
2. Align teams: work closely with cross-functional teams across Marketplace, Uber Verticals, Eng, Data Science, and Operations to align business and product strategy.
3. Execute: translate user needs and insights into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes.
4. Iterate: distill insights from various data sources such as performance dashboards, experimentation results, and user research. Then apply the findings back into the product development process.

- - - - Basic Qualifications ----

1. At least 6 years of relevant experience with at least 3 in product management
2. Deep user empathy to design narratives and UX that resonate with Earners
3. Analytical rigor to set priorities and drive decision-making
4. Ability to navigate / simplify complexity and teach others
5. Strong stakeholder management across partner teams and at global scale

- - - - Preferred Qualifications ----

1. Ability and desire to dig into the data and discover insights on your own
2. Marketplace experience and comfort managing user versus business trade-offs
3. Experience owning and driving business value from a user-facing global platform product
4. Rich toolkit of Machine Learning tools and knowledge of how to deploy them
5. A strong creative streak and successful track record pitching new business ideas 0-to-1
6. First principles thinking and ability to respectfully challenge longheld assumptions

For New York, NY-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

- - - - What the Candidate Will Do ----

1. Define and execute the product strategy for launching trains and buses in new markets.
2. Partner with engineering, design, operations, and external partners to deliver scalable solutions.
3. Drive roadmap prioritization & execution by balancing global growth goals with local market needs.
4. Use data, research, and competitive analysis to inform decisions and iterate on features.
5. Ensure a seamless rider experience across booking, ticketing, and trip management flows.

1. 4+ years experience delivering highly successful web or mobile products with your signature all over them
2. Experience in product management delivering consumer-facing products.
3. Strong analytical skills and ability to make data-informed decisions.
4. Proven track record of working cross-functionally to deliver impactful features.

1. Experience working on global products or multi-market launches.
2. Familiarity with travel, ticketing, or transportation industries.
3. Ability to thrive in ambiguity and adapt quickly in fast-paced environments.
4. Strong communication skills with stakeholders at all levels.
5. Comfort balancing user needs, business goals, and technical constraints

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

- They actively recruit, onboard, and mentor engineers, consistently raising the hiring bar and enhancing interviewing skills to attract top talent.

- - - - Basic Qualifications ----

1. Frontend Development Expertise: At least 5+ years of software experience, including experience in frontend development with TypeScript/JavaScript, including experience with frameworks such as React, Angular, or Vue. This role is expected to be full stack or frontend.
2. Educational Background: A Bachelor's degree (or higher) in Computer Science or a related field, or equivalent practical experience.
3. Software Development Practices: Strong understanding of software development best practices and design patterns.
4. Collaborative Skills: Ability to work effectively within a globally distributed team, with strong communication and collaboration skills.
5. Excellent written and verbal communication skills, experience writing detailed technical documents.

- - - - Preferred Qualifications ----

1. Frontend Development Expertise: At least 5+ years of software experience, including experience in frontend development with TypeScript/JavaScript, including experience with frameworks such as React, Angular, or Vue. This role is expected to be full stack or frontend.
2. Ability to learn quickly on the go. We're looking for software engineers who thrive while learning new technologies and don't believe in one-size-fits-all solutions. You should be able to easily adapt to meet the needs of our massive growth and rapidly-evolving business environment.
3. Bias toward action. You believe that speed and quality aren't mutually exclusive. You've shown good judgment about shipping as fast as possible while ensuring your products and platforms are built in a sustainable, responsible way--and you're comfortable making mistakes, provided you learn from them.
4. Passion and energy. Because you love what you do, you bring infectious enthusiasm to all your endeavors. You always perform at your absolute best and see new challenges as an opportunity to contribute, make an impact, and grow.
5. Unquenchable thirst for growth. You're not just looking for the next interesting challenge, but looking to push yourself to keep pace in our hyper-growth environment.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

What You'll Do

As a Senior Engineer on the PaaS Platform team focusing on Platform Intelligence, you will be at the forefront of this transformation, building the intelligent systems that will define the future of Uber's platform engineering developer experience.

• Build AI-Powered Tooling : Design, build, and operate novel systems that leverage Generative AI and Large Language Models (LLMs) to create a world-class developer experience embedded in our existing offerings. This could be features like an AI assistant embedded in our platform UI and GenAI agents that provide instant support in Slack and Stack Overflow, or automatically generating actionable insights from our stakeholders’ interactions with our systems and extending Uber's current automated dev experience tools with intelligent code review and code patching functionalities

• Drive Platform Autonomy : You will be a key contributor in evolving our platform’s AI capabilities. A primary goal will be to empower engineers with assistants, tools and integrations that can autonomously orchestrate debugging, moving our support functions from manual to automated

• Deliver Company-Wide Impact : You will build and own the core tools and integrations in our PaaS platform that codify and automate developer advocacy for all platform resources. Your work will deliver measurable improvements in developer productivity, issue resolution speed, and overall developer satisfaction.

• Collaborate Across Uber : Work closely with Uber's central AI Tools team to leverage foundational models and AI infrastructure. You will also partner with platform and developer experience teams, collecting feedback to ensure the solutions you build solve the most critical user problems.

Basic Qualifications

• Bachelor's or Master’s degree in Computer Science or a related technical field, or equivalent practical experience.
• 5+ years of professional software engineering experience.
• Proficiency in one or more programming languages such as Go, Java, or Python.
• Passion for improving developer productivity and a data-driven mindset to decision-making.

Preferred Qualifications

• Hands-on experience applying AI, machine learning, or Generative AI to solve complex software engineering problems.
• Familiarity with Model Context Protocol (MCP) servers and agent-to-agent communication patterns.
• Recognized experience in building developer platforms, infrastructure, CI/CD, or tools that improve the software development lifecycle.
• Excellent communication skills and experience working cross-functionally to deliver complex projects.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

In this role, you will drive the strategy, roadmap, and thought leadership behind features that will scalably unlock new restricted item categories in new markets, strengthen our reliability and compliance in markets we’re already launched in, and accelerate growth of these burgeoning categories. You will own the end-to-end success of these categories, from optimizing how customers search and discover restricted items amongst a myriad of restrictions, to ensuring seamless and compliant deliveries through the Earner flow, to enhancing how merchants merchandise and promote these products in their storefronts. The Restricted Items team sits within the Grocery & Retail organization, a rapidly growing category on Eats with significant conviction and investment.

You will be driving projects with a broad set of cross-functional stakeholders across engineering, design, business development, sales, operations, data science, legal, privacy, and more. This role is a great fit for a PM with a real passion for solving complex problems across global markets, great technical depth, principled thinking, seasoned prioritization skills, and a mentality of starting with the customer first and working backward. This PM will be most successful if they are excited about becoming completely immersed in the Restricted Items world – you will ultimately be the subject matter expert when it comes to third party delivery of regulated items.

The opportunities to advance the restricted items charter are endless. This is a representative sampling of the areas you might be tackling on the team:

1. Drive the strategy, roadmap, and thought leadership behind features that will scalably unlock new restricted item categories in new markets, strengthen our reliability in markets we’re already launched in, and accelerate growth of these burgeoning categories
2. Craft the foundations required to effectively unlock new restricted item business lines, driving incremental revenue in new markets we’re currently blocked in due to lack of product support for local regulations (ie. Cannabis in the US, Pharmacy in the UK)
3. Optimize how we surface restricted items in the customer shopping journey - through search, browse, promotions, and merchandising - how can we maximize the discoverability and orderability of restricted items while still being socially responsible and adhering to regional regulations?
4. Collaborate closely with regional operations and business partners in order to understand the local regulations and pain points related to restricted items, then synthesize the feedback across global markets to develop a strategic product roadmap to solve them
5. Ideate on and implement innovative and effective ways to strengthen age verification flows to deter minor delivery and discourage Earner non-compliant behaviors, improving our global compliance rates
6. Ensure the end-to-end reliability and success of trips that contain restricted items
7. Optimize how merchants onboard and configure their catalogs for restricted items, maximizing the orderability and selection of these products
8. Influence and collaborate with various product teams across Uber that we depend on in order to ensure compliant deliveries of restricted items (ie. Search, Earner Experience, Fulfillment)

Basic Qualifications

1. Minimum 3-5 years experience delivering successful and innovative products with your fingerprints all over them
2. Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands-on software engineering experience, or experiences building complex software products side by side with engineers. Technical understanding must go from the highest abstractions down to the meta

Preferred Qualifications

1. Attention to detail. The ability to obsess over every single part of the retailing process
2. Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partner’s problems
3. Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis
4. A “Driver” mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery
5. Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on
6. A high bar across the board — from your own contributions to the people you work with, to the products you work on
7. A true passion for Uber’s mission, our products, and the company’s hybrid technology/operations nature
8. A never-ending desire to grow and learn

Bonus Points For

1. Experience building products from 0 to 1
2. Experience in the grocery, retail, CPG or ecommerce industry
3. Experience working across global requirements and expertly synthesizing them in order to craft a scalable product roadmap
4. Experience working with local regulations and/or age verification technologies

For New York, NY-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.