Service Team Analyst Iii Global Fix Experience jobs at Uber
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Uber Service Team Analyst III Global Fix Experience United States, West Virginia
Identify and triage the potential bugs and report valid bugs to engineering, and follow through on the invalid reports. Ensure the right and thorough investigation is conducted for creation of...
Own the key metrics around payments lifecycle, and identify actionable insights to improve the customer experience, and lower processing costs. Collaborate with product, engineering, data science, and operations teams to...
Own sales planning, semi-annual quota planning, and other planning cadences in partnership with Finance to ensure achievement of revenue and key operating metrics. Conduct MBRs/QBRs with leadership, optimally communicate analysis...
Identify and target key customer segments, industries, and areas for revenue generation. Identify and secure new enterprise customers directly. This requires the establishment of relationships with the key decision makers...
Drive Merchant support performance and operations : Oversee daily operations for Merchant LOB support, ensuring key metrics like resolution times, quality, and customer satisfaction are met, while implementing strategies to...
Partner with the global GRI Senior Program Manager and others in the GRI team to design and implement GRI services to support Uber's international talent needs, focussing on the EMEA...
Lead global strategy projects from inception to execution ranging from vision setting, org productivity, and gaining scale and speed through standardization and global best practices sharing. Lead Business Development’s annual...
Identify and triage the potential bugs and report valid bugs to engineering, and follow through on the invalid reports. Ensure the right and thorough investigation is conducted for creation of...
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