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Program Specialist - Strategy Innovation jobs at Uber
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316 jobs found
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Uber Program Specialist IV - Consumer Experience United States, West Virginia
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Own end to end strategic projects. Conduct VoC deep dives based on support ticket analysis and qualitative signals. Synthesize trends to inform rollout success, product fit, or root-cause analysis. Collaborate...
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Uber Customer Support Specialist Merchant Payments United States, West Virginia
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You have experience in Customer Service. Customer empathy – You have a deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative...
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Uber Global Digital Experiences Program Specialist IV United States, West Virginia
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Partner with Persona Program Managers to maintain existing automations and channels, identify improvement opportunities, and resolve bugs as they arise. Assist in the project planning and project management of large...
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Uber Program Specialist - Rider Experience United States, West Virginia
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End-to-end CX - define and execute the end-to-end customer support experience for riders. Customer Journey - define frameworks to build the right experience for riders. Build and modify policies to...
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Uber Sr Program Manager Tech - Gen AI United States, West Virginia
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Client engagement for presales support - partner with Sales to interact with prospective clients (AI labs, foundation LLM companies, agentic AI companies, others) to shape the project scope, evangelise our...
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Uber Senior COE Specialist II - Internal Escalations United States, West Virginia
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Case manage and resolve complex customer support issues that have been escalated by other customer support specialists within the network. Provide thorough, detailed customer support using various support platforms including...
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Uber Sr Program Manager Tech - AV Solutioning United States, West Virginia
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Own the full lifecycle of LiDAR annotation programs—from scoping and requirements gathering through deployment, monitoring, and continuous improvement. Partner with engineering teams to design custom workflows, data formats, and integrations...
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Description:Full job details
Own end to end strategic projects. Conduct VoC deep dives based on support ticket analysis and qualitative signals. Synthesize trends to inform rollout success, product fit, or root-cause analysis. Collaborate...
These jobs might be a good fit
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