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Knowledge Specialist jobs at Uber
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333 jobs found
17.04.2025
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Uber Safety Investigation Specialist Polish United States, West Virginia
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You will work efficiently and optimally through our most critical incidents to drive top results in customer service, accuracy and timely case resolution. You will work closely with our top...
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16.04.2025
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Uber Merchant Experience Project Specialist United States, West Virginia
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Identify and Solve Pain Points – Conduct and develop analysis to uncover inefficiencies and implement strategic, data-backed solutions. Optimize Support Processes – Develop and document standardized procedures to improve merchant...
16.04.2025
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Uber Program Manager Knowledge Architecture Innovation United States, West Virginia
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Lead the development and implementation of scalable knowledge management systems, focusing on taxonomy and ontology design. Identify and integrate AI and automation solutions to optimize content workflows and enhance operational...
16.04.2025
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Uber Global Knowledge Standards & Guidelines United States, West Virginia
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Design and sustain a set of robust standards and guidelines tailored for all human and machine enabled support experiences, ensuring uniformity, precision and quality across experiences. Partner with UX designers...
16.04.2025
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Uber Investigations Specialist - Operations Insights United States, West Virginia
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Under supervision, investigate critical incidents. Report & document issues with reporting parties using various platforms. Master multiple knowledge bases and contact management systems, review different types of media cases while...
16.04.2025
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Uber Business Development Specialist II United States, West Virginia
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Root Cause Analysis: Conduct analysis to identify underlying issues and present findings when requested by stakeholders by following up with teams like bugs/outages teams, jira teams and risk teams. Insight...
16.04.2025
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Uber Client Success Specialist - Spanish Speaking Required United States, West Virginia
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Manage a book of business of UberEats restaurant partners. Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings. Upsell merchants on marketing products (ads,...
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Description:Full job details
You will work efficiently and optimally through our most critical incidents to drive top results in customer service, accuracy and timely case resolution. You will work closely with our top...
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Knowledge Specialist jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.