Customer Success Specialist Multilingual jobs at Uber
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156 jobs found
09.09.2024
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Uber Customer Success Specialist Multilingual United States, West Virginia
Strategic Account Leadership: Oversee a significant portfolio of SMB accounts, providing strategic guidance and serving as the primary point of contact. Enhance Performance and Retention: Evaluate accounts regularly against performance...
Strategic Account Leadership: Oversee a significant portfolio of SMB accounts, providing strategic guidance and serving as the primary point of contact. Enhance Performance and Retention: Evaluate accounts regularly against performance...
Deliver flawless ad execution for our Rider and Eats apps advertising products. Oversee holistic campaign setup, ad trafficking, QA, and troubleshooting. Coordinate with ad operations specialists to ensure campaign success....
Provide world class customer support through emails and phone calls for users. Handle the escalation from the Customer Service Team. Help users troubleshoot any issues they experienced. Be the advocate...
Design, implement, and maintain support processes and policies and identify areas of continuous improvement. Manage all escalated continuous process improvement requests for your respective support queue, corresponding and liaising with...
Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
Strategic Account Leadership: Oversee a significant portfolio of SMB accounts, providing strategic guidance and serving as the primary point of contact. Enhance Performance and Retention: Evaluate accounts regularly against performance...
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