Program Leader Support Ai Enablement – Mobility Emea Commops jobs at Uber
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282 jobs found
31.08.2025
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Uber Program Specialist IV Escalations United States, West Virginia
Analyze support escalations data to identify root causes and trends impacting customer experience, and collaborate with relevant teams to implement solutions. Lead cross-functional initiatives to drive defect reduction and process...
Manage team performance and drive results, guide adherence to policies. Lead, coach, mentor, and motivate employees. Partner with the Recruiting team on hiring. Lead improvements on support logic and processes....
Catalog Onboarding : Manage the different pathways we enable merchants to bring on their product & inventory data onto the platform, focussing on quality assurance and reliability. Cross-Functional Collaboration: Partner...
5+ years experience in formulating ML problems from ambiguous business requirements especially in risk, fraud, or security contexts. Proficiency across a broad range of ML algorithms: tree-based models (XGBoost, LightGBM),...
Own projects and support development of the strategy and tactics to deliver:. Improved reliability across the region, through driver behavior and quality improvements. Platform loyalty and improved on-platform engagement initiatives....
Build AI-Powered Tooling : Design, build, and operate novel systems that leverage Generative AI and Large Language Models (LLMs) to create a world-class developer experience embedded in our existing offerings....
Safety Management Execution: Support the implementation of Uber’s safety management system specific to AV fleet operations, including the four pillars of Safety Policy, Safety Risk Management, Safety Assurance, and Safety...
Analyze support escalations data to identify root causes and trends impacting customer experience, and collaborate with relevant teams to implement solutions. Lead cross-functional initiatives to drive defect reduction and process...
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