Head Generic Corporate & Hospital Accounts jobs at Teva in Canada, Toronto

What You’ll Do

• Manage assigned customer portfolios to ensure timely payment of open invoices, reduce past due balances, and minimize days outstanding
• Review and recommend actions on orders placed on credit hold
• Support direct customers with credit applications, credit card setup, and resolution of invoice and statement issues
• Assist retail customers in processing deductions via credit card applications
• Review and resolve deduction balances, including:
• Timely assessment of newly deducted claims
• Obtaining missing documentation
• Identifying deduction reasons
• Routing debits to relevant departments for validation
• Submit credit memo requests for validated and approved debits
• Match open deductions against credit memos or unapplied cash, reconcile variances, and initiate collection efforts for invalid deductions
• Maintain accurate updates in the claim management system
• Communicate regularly with internal teams (commercial and intercompany partners) and external contacts (customer AP/AR departments)

• Maintain AR records to ensure aging is current, credits and collections are applied, and uncollectible amounts are accounted for
• Review and identify newly created deduction claims, gather supporting documentation, and update the claim management system
• Direct debit memos to appropriate departments for validation and follow up on resolution status
• Reconcile invalid variances and initiate timely collection efforts, escalating disputes when necessary
• Perform account maintenance to identify credit-to-debit correlations and submit for offset
• Respond promptly to inquiries from customers, internal departments, and management
• Adhere to Teva’s Safety, Health, Environmental, and Code of Conduct policies

Excellent communication skills in English

High School Diploma

3+ years of AR and deduction resolution experience

Strong attention to detail

Proficiency in Excel

SAP experience

Completed college degree or higher

Prior experience in the pharmaceutical industry

Minimum one year of accounting experience

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

We are seeking an experienced and strategic Supply Chain Director to lead and transform our commercial supply chain operations in Canada. As part of a major multinational pharmaceutical company with a diverse portfolio in both generics and innovative medicines, you will play a critical role in ensuring seamless product availability, optimal inventory management, and efficient distribution to our customers. Leading a team of approximately 100 employees, you will drive supply chain excellence through strategic planning, operational efficiency, and continuous improvement initiatives.

• Oversee end-to-end commercial supply chain operations, including demand planning, inventory management, replenishment coordination, and distribution to customers across Canada.
• Enable Canadian market to achieve sales, profit, and cost targets by ongoing, proactive, and high-performance supply chain support.
• Control and own the Canadian Supply Chain KPIs, fostering a learning culture and implementing best practices in line with global strategies.
• Improve Forecast Accuracy and Bias in collaboration with the Supply Chain Center of Excellence (CoE), driving sign-off processes and ensuring alignment with financial commitments.
• Drive regional inventory initiatives to ensure adherence to inventory policies and optimize Finished Goods inventory using data-driven methodologies.
• Support Global Supply Chain and Commercial teams in developing & implementing supply chain strategies to improve customer service and inventory allocation.
• Ensure communication links between market and site supply chains work effectively to drive consistency, collaboration, and continuous improvement, particularly in forecasting, planning, S&OP, and S&OE.
• Work with commercial teams to produce the Annual Operating Plan (AOP), quarterly RF/LRP updates, and financial forecasting alignment.
• Ensure compliance with regulatory requirements, quality standards, and Good Distribution Practices (GDP).
• Manage and optimize logistics in Canada including self-operated distribution center and delivery to customers to balance service levels and cost efficiency, while managing and executing logistics cost-saving projects.
• Responsible for EHS in our warehouses and distribution centers, for trade compliance in logistics in the local markets and responsible to manage the operations of 3PL.
• Lead, mentor, and develop a high-performing Country supply chain team, fostering a culture of accountability, professional growth & employee engagement
• Assess market supply chain teams’ capabilities, ensuring continuous skill development and alignment with global best practices.
• Lead transformation initiatives, including automation, digitalization, and centralized supply chain functions, to enhance overall operational performance.

• MBA or equivalent degree preferred; Bachelor's degree in Supply Chain Management, Business, Engineering, or related field.
• 10+ years of experience in supply chain management within the pharmaceutical, healthcare, or related industries.
• Proven track record in leading large teams (100+ employees) and driving organizational transformation.
• Strong leadership, strategic thinking, and stakeholder management skills.
• Experience in demand planning, inventory optimization, and distribution logistics.
• Knowledge of pharmaceutical supply chain regulations and compliance requirements.
• Proficiency in SAP, advanced analytics, and supply chain planning tools is an asset.
• Strong analytical skills and ability to manage complexity and change.
• Excellent communication skills, with the ability to influence and collaborate across different departments and levels.
• Business acumen with a customer-oriented, proactive approach.
• Willingness to travel as required.

• Opportunity to lead and transform the supply chain operations of a leading pharmaceutical company.
• Work in a dynamic, innovative, and mission-driven environment that positively impacts patient lives.
• Competitive compensation, benefits, and career growth opportunities within a multinational organization.

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

• Lead and manage corporate accounts in the generics pharmaceutical space, focusing on sales growth, profitability, and customer satisfaction.
• Negotiate product mix, pricing, and trade-offs to optimize portfolio performance.
• Drive new business opportunities through product launches, pharmacy programs, and first-to-market generics.
• Manage expenses for sponsorships and pharmacy program support.
• Focus on new business through existing or new products.
• Targeting new pharmacy-based programs to build sales and loyalty.
• Utilize first to market new products to grow sales.
• Focus on product listings through profitable products only.
• Strong commitment to any changes in strategy to achieve year-end sales targets.
• Collaborate with marketing and supply chain teams to ensure timely product listings, availability, and promotional support.
• Conduct regular business reviews with corporate customers, including performance tracking, strategic planning, and issue resolution.
• Represent the company at industry conventions, trade shows, and customer events to promote the generics portfolio and corporate initiatives.
• Partner with Finance to ensure accurate and timely processing of customer payments, account reconciliation, and budget tracking.
• Maintain strong communication with Government Affairs and market Access to stay informed on provincial formulary updates and reimbursement policies impacting generics.
• Work closely with internal stakeholders (Marketing, Supply Chain, Regulatory) to ensure alignment on product launches, packaging changes, and pricing strategies.
• All other duties assigned.

• Education: University degree preferred; equivalent experience considered.
• Experience: 5+ years in pharma sales/account management, ideally in generics. Proven performance and cross-functional impact valued.
• Strong understanding of Canadian pharma, reimbursement, and formularies. Familiarity with internal systems and products is a plus.
• Proficient in Excel, Word, PowerPoint; CRM and internal tools experience preferred.
• Skilled in data analysis, forecasting, and account planning with a results-driven mindset.
• Exceptional written and verbal communication skills, with experience preparing senior-level materials (e.g., sales presentations, account updates, market data, business cases etc.).
• Strong executive presence and skilled in influencing without authority across local, regional, and global customers and stakeholders

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

• Develop and implement communication and corporate affairs strategies to support Teva's goals and objectives in Canada.
• Create and manage content for internal and external communications, including newsletters, website updates, and social media.
• Support executive communications, including speechwriting, presentation development, LinkedIn, and market positioning.
• Collaborate with the marketing team to align communication efforts with marketing campaigns.
• Support the development of plans around Canadian ESG efforts, employee events, and business conferences.
• Lead and collaborate cross-functionally on the strategic use of town halls and leadership meetings, incorporating feedback mechanisms for employee engagement.
• Direct all aspects of internal communications to ensure content complies with Teva's brand strategy and standards.
• Lead the Internal Communications team, fostering a high-performing environment, coaching, and developing team members.
• Develop and maintain relationships with key media contacts across Canada.
• Draft and distribute press releases, media statements, and other communications materials.
• Monitor media coverage and manage media inquiries.
• Develop and execute crisis plans and act as a spokesperson during crisis situations.
• Advise and support senior leadership with strategic guidance on messaging, platforms, and communication plans to enhance employee alignment with organizational goals.
• Drive strategic execution by partnering with the GM to translate the big-picture strategy into actionable priorities.
• Organize and lead leadership meetings and offsites, managing agendas, discussion flow, and action items.
• Interface with regional and global communications colleagues to integrate relevant global strategies and plans.
• Track and analyze the effectiveness of communication strategies and campaigns.
• Prepare reports on media coverage, communication activities, and outcomes.

• Bachelor’s degree in communications, Public Relations, Marketing, or equivalent.
• Minimum of 7 years of related experience in communications, preferably in the pharmaceutical, healthcare, or tech industry.
• Minimum of 3 years of experience in a leadership role, including experience supporting organizations through change.
• Proven track record of driving cross-functional initiatives, ensuring alignment between teams, and guiding projects from planning to execution.
• Exceptional communication skills with written and verbal fluency in English. Upper-intermediate or higher proficiency in French is an asset
• Ability to translate complex ideas into clear, actionable insights.
• High emotional intelligence with the ability to navigate complex dynamics and foster a positive organizational culture.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using digital communication tools and platforms, including social media, content management systems, and media monitoring software. Openness to integrating AI-powered solutions.
• Results oriented and entrepreneurial.
• Contagious positivity, open to change and able to think out of the box.
• Possess a high level of business ethics, integrity, and professionalism.
• Travel requirement: 10-15%.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva Canada is seeking a dynamic leader to drive its mission of becoming a Sustainable Generic Powerhouse. As a Senior Director, Generic Portfolio & Marketing, you will be responsible for developing and executing marketing strategies to achieve revenue, sales, and profit targets. You will oversee brand operations, including launch planning, brand management, and lifecycle management for both generic (Gx) and over-the-counter (OTC) products. Additionally, you will collaborate closely with cross-functional teams locally and globally, playing a key role as a member of the Teva Canada Leadership Team (CLT).

• Develop a high-performing marketing team by overseeing direct reports, reviewing, monitoring, and coaching performance
• Ensure leadership and ownership of the marketing budget
• Provide forecasts (LRP), modeling, and business cases for supply chain and financial planning
• Establish marketing strategies and governance within the commercial plan; set targets and deliverables where appropriate
• Direct marketing functions to execute campaigns and promotional activities aimed at achieving short- and long-term commercial objectives, focusing on increasing profitability and market share
• Understand the pharmacy customer landscape and strategize product/market opportunities across customer segments (corporate, retail)
• Lead the development of programs and activities tailored to the professional development of pharmacists and their staff
• Oversee the Product Lifecycle Management process and provide recommendations on molecule, strength, and SKU levels
• Liaise with regional and global teams to advocate for Canadian interests within the global Gx portfolio strategy
• Lead and evolve digital marketing activities and execution
• Monitor and enhance portfolio performance using IQVIA and other data sources
• Partner and collaborate with sales management to identify opportunities to enhance sales force productivity

• Undergraduate business degree or, an MBA
• 10+ years’ experience and expertise within the generic pharmaceutical industry in one or more related field(s) of accountability (Product/Portfolio Management, Marketing, BD, R&D data/financial analysis etc.)
• 5+ years of proven leadership skills including influencing, coaching & development of employees
• Proficient in building and leading teams through collaboration, honesty and to work effectively through complexities and organization transformation
• Demonstrated capability to handle competing priorities effectively through excellent planning & organizational skills
• Strong ability to flawlessly execute plans including product launches
• Strong financial acumen
• Excellent interpersonal and communication skills. Ability to read and interpret and present to executives. Ability to communicate in French a asset
• Ability to work in a dynamic/global/matrix base environment
• Travel requirement: 10-15%

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Head of Corporate & Hospital Accounts
Hybrid - 3 days on site
Toronto, Ontario (open to Montreal applicants)

• Align opportunities and collaborate with key executives and stakeholders to synchronize account opportunities with Teva's business objectives
• Foster relationships with hospital networks and healthcare providers to boost Teva's influence in the healthcare sector
• Tailor strategy and work with Sales Marketing and other teams to create customized strategies for various customer segments including wholesalers hospitals pharmacies and distributors
• Facilitate and manage executive interactions to ensure seamless strategy execution
• Lead and drive negotiations and initiatives with hospital accounts and key customers
• Spearhead strategic projects that align with Teva's strategic goals and market needs
• Engage and lead a team of highly skilled professionals
• Collaborate with product management market research and new product launch teams to develop programs and strategies for new and existing products
• Build and maintain strong internal relationships across key business units ensuring leadership is informed and involved in account strategy

• 10+ years of experience and expertise within the generic pharmaceutical industry in various related fields of accountability (Corporate Retail or Hospital sales and/or Product Marketing BD financial analysis etc.
• Experience in generic pharmaceuticals is required
• Ideally 5+ years of proven leadership experience with strong leadership skills including influencing coaching and development of employees
• Robust financial acumen
• In-depth knowledge of business analytics in the pharmaceutical industry
• Excellent interpersonal and communication skills Ability to read interpret and present to executives Ability to communicate in French is an asset
• Proficiency in Word Excel PowerPoint and Outlook
• Ability to handle ambiguous problems and influence others
• Proficient in building and leading teams through collaboration and honesty and able to work effectively through complexities and organizational transformation
• Demonstrated capability to handle competing priorities effectively through excellent planning and organizational skills
• Ability to work in a dynamic global matrix-based environment
• A self-starter with a hands-on approach
• Results-oriented and entrepreneurial
• Confident driven and dynamic leader
• Open to change and able to think outside the box
• Possesses a high level of business ethics integrity and professionalism
• Travel requirement: 15-25%

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva Canada is seeking a dynamic leader to drive its mission of becoming a Sustainable Generic Powerhouse. As the Head of Generic Portfolio & Marketing, you will be responsible for developing and executing marketing strategies to achieve revenue, sales, and profit targets. You will oversee brand operations, including launch planning, brand management, and lifecycle management for both generic (Gx) and over-the-counter (OTC) products. Additionally, you will collaborate closely with cross-functional teams locally and globally, playing a key role as a member of the Teva Canada Leadership Team (CLT).

• Develop a high-performing marketing team by overseeing direct reports, reviewing, monitoring, and coaching performance
• Ensure leadership and ownership of the marketing budget
• Provide forecasts (LRP), modeling, and business cases for supply chain and financial planning
• Establish marketing strategies and governance within the commercial plan; set targets and deliverables where appropriate
• Direct marketing functions to execute campaigns and promotional activities aimed at achieving short- and long-term commercial objectives, focusing on increasing profitability and market share
• Understand the pharmacy customer landscape and strategize product/market opportunities across customer segments (corporate, retail)
• Lead the development of programs and activities tailored to the professional development of pharmacists and their staff
• Oversee the Product Lifecycle Management process and provide recommendations on molecule, strength, and SKU levels
• Liaise with regional and global teams to advocate for Canadian interests within the global Gx portfolio strategy
• Lead and evolve digital marketing activities and execution
• Monitor and enhance portfolio performance using IQVIA and other data sources
• Partner and collaborate with sales management to identify opportunities to enhance sales force productivity

• Undergraduate business degree or, an MBA
• 10+ years’ experience and expertise within the generic pharmaceutical industry in one or more related field(s) of accountability (Product/Portfolio Management, Marketing, BD, R&D data/financial analysis etc.)
• 5+ years of proven leadership skills including influencing, coaching & development of employees
• Proficient in building and leading teams through collaboration, honesty and to work effectively through complexities and organization transformation
• Demonstrated capability to handle competing priorities effectively through excellent planning & organizational skills
• Strong ability to flawlessly execute plans including product launches
• Strong financial acumen
• Excellent interpersonal and communication skills. Ability to read and interpret and present to executives. Ability to communicate in French a asset
• Ability to work in a dynamic/global/matrix base environment
• Travel requirement: 10-15%

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.