Teva Accounts Receivable Specialist 

Canada, Ontario, Toronto 

625754250

What You’ll Do

• Manage assigned customer portfolios to ensure timely payment of open invoices, reduce past due balances, and minimize days outstanding
• Review and recommend actions on orders placed on credit hold
• Support direct customers with credit applications, credit card setup, and resolution of invoice and statement issues
• Assist retail customers in processing deductions via credit card applications
• Review and resolve deduction balances, including:
• Timely assessment of newly deducted claims
• Obtaining missing documentation
• Identifying deduction reasons
• Routing debits to relevant departments for validation
• Submit credit memo requests for validated and approved debits
• Match open deductions against credit memos or unapplied cash, reconcile variances, and initiate collection efforts for invalid deductions
• Maintain accurate updates in the claim management system
• Communicate regularly with internal teams (commercial and intercompany partners) and external contacts (customer AP/AR departments)

• Maintain AR records to ensure aging is current, credits and collections are applied, and uncollectible amounts are accounted for
• Review and identify newly created deduction claims, gather supporting documentation, and update the claim management system
• Direct debit memos to appropriate departments for validation and follow up on resolution status
• Reconcile invalid variances and initiate timely collection efforts, escalating disputes when necessary
• Perform account maintenance to identify credit-to-debit correlations and submit for offset
• Respond promptly to inquiries from customers, internal departments, and management
• Adhere to Teva’s Safety, Health, Environmental, and Code of Conduct policies

Excellent communication skills in English

High School Diploma

3+ years of AR and deduction resolution experience

Strong attention to detail

Proficiency in Excel

SAP experience

Completed college degree or higher

Prior experience in the pharmaceutical industry

Minimum one year of accounting experience

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.