Field Service Supervisor Energy Charging Service jobs at Tesla in United States, New York

Lead the development and deployment of cutting-edge assembly and test processes for new manufacturing lines in Buffalo, NY. Driving high-quality and efficient production of power electronics for our cars and energy products. We're looking for a skilled manufacturing engineer who can design, develop, and implement innovative manufacturing processes that meet our high-volume production targets.

• Design and develop cutting-edge manufacturing processes that enable high-volume production of products with improved quality, reduced costs, and increased efficiency
• Deploy manufacturing processes and equipment to high-volume production, through rigorous tool qualification, process documentation, and training
• Ramp processes to meet high-volume production targets including cycle time, availability, yield, quality, and reliability, and driving a culture of continuous improvement
• Apply a range of manufacturing techniques, including fastening, welding, brazing, soldering, adhesive bonding, and other joining methods, and quality assurance methods such as vision inspection, leak testing, and electrical testing, to ensure products excellence
• Lead cross-functional teams to tackle complex problems, using rigorous problem-solving methods, data-driven decision making, and collaborative leadership to drive results

• 2-10 years of experience as a manufacturing engineer or similar, with direct responsibility for developing, deploying, ramping, and optimizing complex assembly processes in automated high-volume production environments
• Experience with lean and six sigma principles, including proficiency in tools such as DMAIC, Root Cause Analysis (RCA), Design of Experiments (DOE), Failure Mode and Effects Analysis (FMEA), Process Capability Analysis (PCA), statistical process control (SPC), and Kaizen
• Proficiency in data querying, analysis, and visualization using tools like MySQL, Python, R, JMP, or Tableau to make data-driven decisions and drive business results.
• Degree in Mechanical Engineering, Industrial Engineering, or a related field, or equivalent experience

• Execute both basic and advanced diagnostic and repair work on all Tesla products
• Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and detailing
• Operate a variety of high-quality hand, power, and shop tools
• Utilize a company supplied laptop for diagnostics and online training
• Accurately document repairs and inspect and maintain shop equipment, requesting replacements as necessary
• Provide direct feedback to Tesla's design and engineering teams to continuously enhance repair procedures and products
• Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment

• Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities to meet deadlines
• Section 609 Refrigerant handling certification, preferred
• Evidence of a "safety first" attitude
• Basic command of the English language
• Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word
• Valid driver's license required

• Performs entry-level work in the inspection, repair, and service of Tesla electric vehicles
• Operate a variety of hand, power, and shop tools
• Perform equipment inspections, adjustments and certifications
• Perform Pre-Delivery Inspections (PDI) of new cars
• Maintain inventory, records of time, shop supplies and parts
• Help maintain vehicle cleanliness of customer cars
• Support Parts & Front of House operations as needed or on a rotational basis

• Knowledge of methods and techniques used in the maintenance and repair of vehicles
• Current enrollment in an Automotive program preferred
• Valid driver’s license required and must be capable of reporting to training location or local service center as needed
• Ability to lift up to 60 pounds
• Be able to work in a team-based environment and have a "safety first" attitude
• Familiar understanding of the English language
• Basic computer skills, including navigating web browsers and using standard applications such as Microsoft Office (Word, Excel, Powerpoint, Outlook)

• Vehicle cleaning (washing and minor detailing) and shop management
• Deliver vehicles between production, service, and sales operations
• Parts runner - expedite parts requirements as directed from Parts Operations
• Truck & trailer service and maintenance
• Other duties as assigned to meet business needs

• Valid driver's license required
• Great work ethic & team player
• Ability to lift 50 - 60 pounds

• Responsible for the equipment performance and improvement of multiple assigned production processes
• Sustain 24 by 7 production operations through responding to and resolving breakdowns quickly and efficiently to minimize downtime
• Active participant of cross functional teams while taking on improvement projects to assist in improving the factoy and diagnose equipment failures, finds root cause and improve Overall Equipment Effectiveness
• Lead equipment upgrades with a focus on serviceability, reliability and process capability
• Develop and improve equipment validation procedures including calibration and qualification
• Become expert level trainer on all machines in assigned area and be responsible for the level of knowledge of Shift Technicians
• Provide hands-on support to Maintenance team to troubleshoot and resolve extended downtime situations
• Take initiative to create, implement and improve preventative and predictive Maintenance documents and schedules, under the direction of the Maintenance Planner
• Ability to troubleshoot ladder logic to appropriately identify controls issuesProgram ladder logic (Allen-Bradley, Siemens and Beckhoff). Ability to program and teach industrial 6-axis robots (Fanuc) Sequence complex, multi-station machinery for material pick-and-place, dispense, fastening, welding and conveyance applications
• Participate in spare part analysis and inventory development, cost reduction, mprovement working with Spares Department to RMA faulty components and communicate needs to the vendor

• Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Mechatronics, or equivalent experience
• 5+ years of engineering experience in a high volume environment
• Experience with 2D/ 3D modeling software (AUTOCAD and Solidworks/CATIA preferred)
• Vision system (Cognex and Keyence preferred) development & qualification experience
• Experience troubleshooting/teaching Fanuc Robotics
• Experience commissioning and improving Equipment. Have a demonstrated track record of Overall Equipment Effectiveness (OEE) improvement, Preventative and Predictive Maintenance activities
• Experience developing and improving HMI’s and with PLC (Allen Bradley preferred) programming, motion control, safety devices
• Experience coding/debugging and troubleshooting End of Line Test machines
• Good understanding of Computerized Maintenance Management System (CMMS), Safety, Ergonomics, Change Point Management, Spare Parts Management
• Strong problem solving skills and an aptitude for learning systems quickly. Able to utilize structured problem solving techniques such as DMAIC, Ishikawa, Five Why (5W) or Eight Disciplines (8D). Able to resolve high level performance issues into addressable actions

• Troubleshoot equipment/process faults on the module line and help recover, report, and escalate when needed
• Support Engineers in adhoc or planned downtime activities including clear understanding of electrical/mechanical equipment, PLC, troubleshooting, and operation of equipment
• Help create/modify equipment troubleshooting guides and train operation teams when applicable
• Support Engineers in submitting and managing orders including vendor communication, obtaining quotes, on and offsite logistics, PO creation, and asset management
• Audit spares and add/remove items, change minimum quantities, for all equipment in the line

• Degree in Mechnical Engineering, Physics, Electrical Engineering or equivalent experience
• 2+ years of experience in an engineering development environment
• Great engineering drawing skills (CAD)
• Experience with test equipment as well as strong troubleshooting skills
• Ability to command the english language both written and verbal
• Safety oriented – must be able to identify energy sources in order to disable and verify safe through LOTO or other means. Must understand all site hazards and mitigate risk
• Strong interpersonal and communications skills as well as a positive attitude, eagerness to learn, ability to change direction quickly
• Basic level understanding of PLC and ignition preferred

• Work scheduling maintenance
• Vehicle arrival preparation
• Customer communication and expectations
• Rental coordination and hand off
• Vehicle status updates
• Material and supplies reordering
• Repair review and delivery

• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
• Must be willing to train others
• Ability to work independently in limited supervision environments
• Microsoft Office experience, preferred
• Excellent written and verbal communication skills as well as the ability to follow instructions
• Certificate from Vocational School in Collision Repair, preferred