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Tesla Product Engineer Charging United States, California, Palo Alto 776360075
16.04.2025
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What You’ll Do What You’ll Bring
- Develop and run data queries on fleet logs to help root cause analysis efforts
- Work with the Engineering and Manufacturing teams to drive design and manufacturing changes to improve product quality in both existing and future products
- Define data signatures that uniquely identify the failure and lead integration of this knowledge into algorithms to automatically identify similar other failures in the field
- Provide support on escalated customer cases in order to minimize system downtime, through day-to-day coverage of internationally distributed service cases
- Perform root cause analysis and troubleshooting support on hardware failures, firmware bugs, and system integration between Tesla products
- Perform validation and sign-off for new products and features to ensure functionality and superior customer experience
- Degree in an Engineering discipline (Electrical, Mechanical, Computer Science, etc.) or equivalent experience
- Strong engineering fundamentals and intuition, applied to firmware/software-enabled mechatronic systems
- Previous technical work experience with electric vehicle charging hardware and protocols / standards
- Previous technical work experience debugging complex electrical systems
- Strong data analysis skills, with experience using Python
- Excellent oral, written communication and collaborative skills
- An ability to prioritize and execute many tasks in parallel
- An excellent attention to detail and an ability to produce clear and concise written documents and diagrams
- Work travel is expected to be <10% in this job. This could include traveling to customer sites, our manufacturing facilities, etc.
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