Senior Project Manager Bess Energy Emea Germany jobs at Tesla in Germany, Berlin

In the senior application support engineer position, you will focus on maintaining and supporting the in-house developed software products for our human resources and timekeeping activities, intended for, but not limited to, the European market. It is an exciting opportunity that requires entrepreneurial, communicative and operational skills as well as the ability to work with many stakeholders. You are responsible for the successful implementation and management of our services (applications) in the production environments and provide level III/IV support to ensure that the service meets quality, security and compliance standards. Because you are working on urgent, immediate changes, you should have an excellent problem-solving skills and the ability to interpret data in the context of our business stakeholders.

• Collaborate with other cross-functional teams such as product owners, software, quality, and release engineers to own your case from start to deployment.
• Provide improvement recommendations that are based on best practices and industry standards, continuously monitor the new trends to inform current decisions.
• Be the business users’ point of contact for technical decisions and remove obstacles.
• Handle multiple incidents and tasks in parallel.
• In addition to ongoing incidents, you are responsible for tackling urgent problems that require immediate action.
• Able to communicate and collaborate with domain experts from different disciplines.
• Communicative and operational skills as well as the ability to work with many stakeholders.
• Investigate root cause of failures to drive continual improvement.
• Continually learn, set, teach, apply software best practices, tools and technologies.
• Work along with team independently and take an active approach to escalation management.

• Minimum of 5 years of experience as an application support member with Windows, Unix, PL-SQL or the equivalent in experience and evidence of exceptional ability.
• At least 2 year proven experience as a lead in support role working in a globally distributed team.
• Minimum of 1 or 2 year hands on experience with Timekeeping systems or HR resource apps.
• Technical skills: .NET, JavaScript, Python and Messaging Queue like Kafka, RabbitMQ, or ActiveMQ is preferred.
• Working experience with source control management github, JIRA & log management system like Splunk,Dynatrace,etc.
• Strong Knowledge of T-SQL and debugging of Stored procedures in any of the RDBMS like SQL Server or MySQL etc.
• Good experience with ITIL, BMC Remedy or Service Now and ticketing workflows is preferred.
• Communicate clearly, regularly and effectively with business stakeholders and internal team members in both written and verbal form.
• Experience with Python, Node.js will be beneficial.
• Be an expert in RESTful web services and web applications.

What we offer:

• Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training programs, and educational opportunities (e.g., high-voltage training, management training)
• Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the heart of everything we do
• Innovative Projects and Technologies: You will have the chance to work on groundbreaking projects and technologies that are shaping the future of the automotive industry and sustainable energy
• Benefits and Perks: You can expect a competitive salary and benefits package, including Tesla stock options or a cash award, access to our corporate benefits program, 30 days of vacation, a 13th-month salary, as well as the option for a company pension plan and a subsidy for the Germany ticket
• Engaged Team and Positive Work Environment: Work in a dedicated and motivated team, known for its great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

• Develop, lead and manage a team of Financial Operations Specialist to ensure financial compliance and efficient order clearance of our incoming retail and B2B orders
• Manage and reduce our Accounts Receivable and Funding Delay metrics while driving compliance of payment terms of our Financial and Enterprise partners by setting up the necessary processes, data analysis, and team structure in cooperation with our field and B2B Sales teams
• Drive Financial compliance and process automation to reduce the order error rate and increase our speed of customer delivery by introducing new systems, processes, and products to our regional markets and Finance teams
• Partner with our Sales Programs teams for the definition and operational introduction of new campaigns, price changes and Financial products and services for our customers
• Identify, define, and implement system, process, and workflow optimizations to enhance customer fulfillment time, reduce order error rate, and improve overall financial compliance
• Establish strong relationships with Sales and Service leaders and teams across retail and B2B to support our customers in their sales and delivery journey as well as train our field teams in the interaction and compliance of our financial processes and products
• Champion the rapid adoption of new digital tools within your team and collaborate with EMEA and product stakeholders on continuous improvement
• Professionally manage customer and stakeholder escalations, driving toward resolution that ensures swift execution and customer satisfaction

• Proven experience leading support or operations teams with a track record of streamlining processes and exceeding targets
• Experience working in a fast-paced operational environment with demonstrated success in driving change and improvement
• Preferably, experience in automotive and/or finance operations
• Proven ability to build and maintain collaborative cross-functional relationships
• Highly motivated and positive individual with a desire to make a difference
• Technologically savvy and able to work with internal business systems
• Enthusiastic and passionate about change in the transportation industry
• Fluent in German and English

We offer:

• Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training programs, and further education opportunities (e.g., management training)
• Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the forefront
• Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that shape the future of the automotive industry and sustainable energy
• Benefits and Perks: You can expect a competitive salary and benefits package, which includes Tesla stock or a cash award, access to our corporate benefits program, 30 days of vacation, a 13th-month salary, as well as the option for a company pension plan and a discount for the Deutschlandticket
• Dedicated Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

• You lead, manage, and develop a team of facility operations and workplace professionals, fostering a collaborative and efficient work environment
• You oversee the daily infrastructure, facility, and utility operations across 85+ locations in multiple countries. This includes managing maintenance, repairs, planned preventive maintenance, renovations, janitorial operations, etc. and coordinating facility emergency support where needed
• You ensure compliance with country building regulations and collaborate with our Environment, Health and Safety Team
• You regularly execute location visits and conduct facility satisfaction surveys and
• You manage the renovation and building expansion project pipeline, monitor facility spending on regional and location level, propose cost-saving initiatives and discuss them with regional leadership team
• You facilitate communication between the EMEA facility programs team, facility coordinators, and local sales, service and delivery managers on critical initiatives and projects
• You build out a workplace management team and operations for our Berlin sales, service, and delivery headquarters

• You have extensive experience in Facility Management/Construction/Property management or a similar professional field
• You are passionate about Tesla’s mission and comfortable in a high-energy, fast-paced environment
• You have proven leadership skills as a team leader and people manager
• You are a true team player, with the ability to work effectively in a cross-functional team
• You have exceptionally good project management skills, can effectively prioritize, and have an attention to details
• You have strong communication skills in both English and German
• You are willing to travel regularly within the DACH region and Eastern Europe

• Work with the Marketing Programs Lead in Europe and other marketing team members to develop targeted strategies and execute activities that enable the Tesla Residential Energy channel sales teams and our partners to hit their sales targets, esp. in Germany, but also across the region

• You are responsible for developing and executing Tesla Energy’s email marketing strategy nurturing leads. This includes defining the topic calendar per country, ensuring adequate targeting, timely deployments and analysis of results.

• Work with our internal Design, Engineering, Sales and Content teams as well as external vendors to develop consistent and tailored localized messaging for different channels to increase Powerwall awareness and consideration understanding where our products fit in the market in different countries

• Plan and execute trade shows, in-store events or webinars to grow Powerwall awareness and the Certified Installer network.

• Prepare and run various marketing activities for new product, country or feature launches

• Source, negotiate and execute marketing partnerships to increase Powerwall awareness and generate leads

• Leading, developing and coaching a team of high performing Recruiters, to nurture a structured and inclusive culture within both your own team and across our wider EMEA Talent Acquisition team

• Partnering with business leaders and hiring managers to assess their recruitment needs against their growth plans, identifying opportunities to accelerate hiring pace and challenges in our operation, by proactively looking around corners and problem solving ahead of time

• Driving efficiencies in recruiter hiring output and improving other recruitment-related metrics, such as time-to-hire and candidate experience

• Creating and implementing recruitment strategies with clear goals and measurement points

• Optimize interview and hiring processes in your region

• Owning every aspect of your team’s performance, and being responsible for driving continuous improvements to facilitate exceptional team output and delivery to our stakeholders

• Own stakeholder relationships with senior leads in the Central markets, influencing through clear communication and insights generated through analysis of recruitment data

• Regularly reporting on KPIs whilst improving processes based on data insights and feedback received

• Being an essential part of our EMEA Recruitment leadership team and impacting our overarching strategy as an EMEA Recruitment team

• Working cross-functionally with various stakeholders in the business and People team in your region and EMEA

• Experienced as a people manager in an internal Talent Acquisition team in an agile, fast-paced environment where things change very quickly

• Have strong analytical skills and understanding of recruitment KPIs, data/reporting, and able to act as a role model in process compliance and data-integrity

• Experience of, and ability to create candidate attraction/sourcing strategies in a high-volume-hiring business

• Experience managing recruiter performance, coaching and mentoring them on recruitment and career development topics

• Clear and structured communicator

• Able to communicate in a business context in both English and German

• Have experience in volume hiring roles, preferably in Manufacturing or Operations

What we offer:

• Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training programs, and further education (e.g., high-voltage training, management courses)
• Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the heart of everything we do
• Innovative Projects and Technologies: You'll have the chance to work on groundbreaking projects and technologies shaping the future of the automotive industry and sustainable energy
• Benefits and Additional Perks: Expect a competitive salary and benefits package, which includes Tesla stock options or a cash award, access to our corporate benefits program, 30 days of vacation, a 13th-month salary, as well as the option for a company pension plan and a subsidy for the Deutschlandticket
• Engaged Team and Positive Work Environment: Join a dedicated and motivated team with great team spirit and outstanding collaboration. Be part of a team contributing to a sustainable future and renewable energy

• Design, lead & drive operational excellence: You are the expert and leader of the end-to-end operations and systems for the entire market, from order placed to car delivered. You regularly review country KPIs, following trends and collaborating with management to secure continuous success
• Analyse, develop & improve: We look to you to analyse, develop and improve processes related to logistics, vehicle registration, fleet management, finance/collections, vehicle delivery, and all other required documentation and operational processes in your market
• Build cross-functional collaboration: You will build strong relationships with key stakeholders within Sales, Delivery and Service operations to capitalize on growth opportunities
• Champion your team: We trust you to lead, build, and develop our brilliant Operations team You recognize potential and are committed to continuously growing your people. And you always act with safety in mind
• Inspire first-class customer experiences: Design operations in your market that will; minimize vehicle dwell and yield loss, drive speed of execution of pre-delivery activities, optimize vehicle and customer readiness, and deliver excellent customer experience
• Strategize: Partnering with the Market Leader you will define the optimal operational strategy that will enable growth in the market. You develop and drive strategic decisions for the Operations organisation with the aim to meet both current and future demands

• You are a strong people leader, experienced within operations and with proven track record of meeting and exceeding targets and goals. You engage, energize, and promote an inclusive team environment
• Knowledgeable and analytical: You have the ability and drive to quickly develop a good understanding of processes and workflow. Your analytical skills give you the ability to convert findings into practice
• You are operational and strategic in your leadership, while always remaining hands-on
• On time: You have a strong ability to prioritize, manage multiple projects and deliver on business critical deadlines
• You are experienced within change management, with the proven ability to lead and engage people through and beyond change
• You have the ability to communicate effectively and respectfully in English and in German
• You hold a valid Driver’s License

• Impactful work – help shape the future of sustainable energy
• A fast-paced, dynamic environment where teamwork and innovation thrive
• Career development in one of the world’s most disruptive companies
• A supportive team that values learning and growth

• Partner with hiring managers to assess talent needs and provide expertise and guidance around hiring plan and strategy, driving the full end to end recruitment cycle
• Set and manage expectations on the recruiting timeline with hiring manager, proactively addressing potential issues and bringing solutions
• Use data to assess and measure candidate funnel, recruiting performance and talent market
• Prepare and present weekly reports to the Management/ Stakeholders
• Actively monitor and optimize recruiting funnel using a variety of techniques to discover and attract the best passive talent
• Conduct thorough behavioral based interviews and phone screens to assess both technical baseline as well as skills to be successful in the Tesla environment
• Focus on providing a fantastic candidate experience at every opportunity, continuously looking for ways for us to do even better
• Provide training and guidance to hiring managers and stakeholders on recruitment processes and skills

• Experience in an internal recruitment role, and preferably with some previous recruitment agency experience
• Preferably track record of excellence in sourcing, assessing and hiring talent, preferably in a fast-paced and/or high-volume environment
• Proven relationship management experience with hiring teams and business partners, taking lead on assessing talent needs and setting hiring plans
• A genuine passion for recruiting as a craft and the desire to continuously learn and grow in your role
• Digitally savvy - ability to adopt and adapt quickly to new technology and systems
• Performs well in an agile, fast-paced environment where things change very quickly
• Skills in offer negotiation, awareness of pertinent employment legislation and employment market trends
• Excellent communication skills, both verbal and written in English and German