Vehicle Service Technician O Connor jobs at Tesla in Australia, Canberra

• Assist Techicians and wider team to complete structural and cosmetic repairs on Tesla Models S, 3, X & Y vehicles in accordance with Tesla specific repair procedures
• Reassemble vehicle panels in accordance with documented procedures to as-new condition
• Test and evaulate reassembly for safety and operability
• Cleaning and polishing vehicles after repairs and preparing vehicles for customer collection

• 1+ years experience in automotive labouring or similar
• Excellent attitude and communication skills and enjoys working in a team
• Reliable, innovative, driven and collaborative
• Clean and valid driver's licence
• Willingness to learn
• Basic level of computer literacy

• High quality spray application of Primers, Sealers, Basecoats, and Clearcoats
• Spraying approximately 6 (Fully Prepped) RO’s per day (2 Bumper, 1 - six panel jobs, 3 - Two to three panel jobs) in state-of-the-art Downdraft spray booths
• Work closely with Prep Staff and other Painters to meet work demands as a team
• Invisible basecoat colour blending
• Application of 2 and 3 stage colours

• 3+ years of experience refinishing cars in an automotive collision repair environment utilizing urethane based refinish systems
• Able to produce sprayed finishes with little or no dirt and a consistent gloss and texture matching the OEM finish without the need to sand and buff
• Willingness to work overtime if required
• Any certification in I-Car Australia is a plus
• Valid Driver’s License with a good driving record
• Capable of reading and comprehending automotive repair procedures
• Experience with operations and maintenance of a wide variety of hand and power tools, shop tools, test equipment
• Must be willing to train others
• Must be comfortable working in a collision shop environment

• Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
• Work independently and as a team to drive maximum service and repair efficiency.
• Provide feedback to internal Tesla teams to enable continuous improvement of procedures and products.
• Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
• Operate a variety of top-of-the-line hand, power and shop tools.
• Consistently and concisely detail and document repairs.
• Enjoy your company supplied laptop to support job diagnostics and further develop your professional capabilities.
• Inspect and maintain service equipment and request for replacements, as required.
• Partner with other teams to fulfil wider-business objectives (such as detailing and configuration of vehicles) to ensure smooth delivery of Tesla products to customers.
• Assist with onboarding and training of new technicians, where required.

• Fully qualified Motor Mechanic or Registered Vehicle Technician (Certificate III in Light Vehicle Mechanical Technology or equivalent).
• Minimum 2 years’ experience as a fully qualified Motor Mechanic or Technician.
• Knowledge of methods, techniques, parts and tools used in the maintenance and repair of vehicles (includes testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules).
• Knowledge and experience using diagnostic scan tools, following diagnostics and operating scopes.
• Experience working with EVs or Hybrid Vehicles a bonus.
• A creative problem solver who is open to new ideas, approaches and an advocate for the Tesla brand.

Are you passionate about automotive excellence and ready to join a groundbreaking company? Tesla's Body Repair team is expanding, and we’re seeking expressions of interest for the following roles:

• Panel Beaters
• Spray Painters
• Estimators
• Parts Advisors
• Production Managers

Qualifications:

• Relevant experience in the automotive repair industry.
• Strong attention to detail and a commitment to quality.
• Team-oriented mindset with excellent communication skills.

• Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
• Work independently and as a team to drive maximum service and repair efficiency.
• Provide feedback to internal Tesla teams to enable continuous improvement of procedures and products.
• Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
• Operate a variety of top-of-the-line hand, power and shop tools.
• Consistently and concisely detail and document repairs.
• Enjoy your company supplied laptop to support job diagnostics and further develop your professional capabilities.
• Inspect and maintain service equipment and request for replacements, as required.
• Partner with other teams to fulfil wider-business objectives (such as detailing and configuration of vehicles) to ensure smooth delivery of Tesla products to customers.
• Assist with onboarding and training of new technicians, where required.

• Fully qualified Motor Mechanic or Registered Vehicle Technician (Certificate III in Light Vehicle Mechanical Technology or equivalent).
• Minimum 2 years’ experience as a fully qualified Motor Mechanic or Technician.
• Knowledge of methods, techniques, parts and tools used in the maintenance and repair of vehicles (includes testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules).
• Knowledge and experience using diagnostic scan tools, following diagnostics and operating scopes.
• Experience working with EVs or Hybrid Vehicles a bonus.
• A creative problem solver who is open to new ideas, approaches and an advocate for the Tesla brand.

• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co-piloting Test Drives for individuals who exhibit purchase intent or potential
• Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s
• Proficient in Sales and Delivery Operations able to execute and consistently deliver a strong client experience with little to no guidance
• Effectively present and sell and support the delivery and installation the entire Tesla eco-system
• Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
• Be the primary contact point for all customer interactions throughout their purchase experience
• Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day
• Ensure vehicles readiness in preparation for the customers delivery appointment.
• Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
• Execute customer trade-ins and documents on delivery day
• Conduct Tesla Direct deliveries from Delivery Centres to customer homes when required
• Perform additional responsibilities as assigned to meet business needs

• Client service experience required
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Strong communication skills and attention to detail
• Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
• Ability to work evening hours, weekends and holidays in a retail environment
• Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
• Ability to obtain appropriate state licensing, where applicable

• Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is preferred
• Educational experience: Bachelor’s degree or equivalent professional experience
• Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities
• Process / operations experience: strong and proven experience leading field, technical repair or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities. Experience running complex processes using Lean or other techniques
• Love to change the status quo and work well in high-pressure situations. Exceptional prioritization and time management skills are essential for success
• Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful
• Be self-aware, flexible and open-minded
• Possess a rare combination of analytical thinking, hands-on problem solving, and a customer- service mindset
• Be an advocate for your customers and your team. Your success depends on theirs