Wealth Operations Officer - Inviting Applicants jobs at Td Bank in Canada, Toronto

Job Description

The Reconciliation team completes daily reconciliation of Global Bulk Payment and Wholesale Banknote Nostro accounts including funding of a sub set of accounts along with Visa integrated virtual account reconciliation. Conduct outreach to nostro accounts held globally for investigations related to debits/credits on the account for additional information, as required. Prepare GL entries, as required. Support Wholesale Banknote daily funding analysis reports. Position supports any ad hoc requests related to the accounts and monitoring of aging per GRG policies and procedures.

Reconcile Canada Branch Nostro accounts, aging transactions, certificaiton of account balances, preparing swift messages and other PNL, funding reports, and preparing daily/monthly reports including ahoc requests. This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Qualifications

• Prepare the daily P&L and Due From Limit reports

• Prepare and investigate the daily GFX variances and balancing reports

• Handle the daily bank account reconciliation

• Ensure assigned online support cases are completed

• Investigate and resolve outstanding items in a timely manner, adhering to policies and procedures

• Certify accounts on Frontier monthly

• Prepare monthly Revenue Payback and FATCA remittance

• Ensure quality service and effective and efficient operations support for internal business partners and external customers

• Prioritize daily tasks to ensure deadlines and deliverables are met

• Identify and implement process improvements

• Provide support to other departments and traders on reconciliation-related inquiries

• Supports the manager in documentation, implementation and mentoring of new process

• Representing department manager on meetings & projects during absences

• Act as a back up during team member's absence

• Perform audit walkthroughs and gathering of data and/or documents to support audit requests (internal/external)

• Perform other duties as assigned

Qualifications

• Experience in bank account reconciliation

• Experience with AS400/Global Bulk system an asset

• Accounting background required

• Solid computer skills including Excel and strong analytical skills

• Ability to work independently with minimal supervision; team player

• Ability to meet established deadlines in a fast paced environment

• Commitment to teamwork

• Demonstrated working knowledge of processes and procedures

• Excellent organizational skills

• Strong attention to detail and accuracy

• Availability to work shifts and statutory holidays if required

Job Description:

The Client Due Diligence (CDD) team conducts due diligence on TD Securities clients during onboarding, periodic reviews, and on an ongoing basis. The team ensures compliance with Global AML and other regulatory requirements, mitigating operational, regulatory, and reputational risks.

JobDescription/Accountabilities:

- Conduct AML reviews: Verify AML requirements (KYC, FATCA, CIRO, CRS), ensuring compliance during onboarding, periodic reviews, and ad-hoc events.

- Conduct in-depth research using independent online sources to gather requisite information for client due diligence.

- Maintain audit trails: Ensure accurate tracking of incoming requests and documentation throughout the process.

- Deliver exceptional quality: Perform accurate data entry, mitigating risks related to regulatory, financial, operational, or reputational exposure.

- Identify opportunities for improvement: Engage in process enhancement initiatives to improve efficiency.

- Assist with strategic initiatives and participate in the rollout and adoption of new operational and regulatory initiatives.

Job Requirements:

- Ability to work on routine and ad-hoc requests within defined parameters, while handling operational and reporting functions.

- Strong organizational and problem-solving skills to meet deadlines in a high-volume environment.

- Proficiency with MS Office tools, particularly Excel, and experience with Bloomberg/Impact. Technical skills in UI Path, Alteryx, VBA are a plus.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

JOB DESCRIPTION

Primary Responsibilities

• Support the strategy and delivery of Wealth's various Road to Strong workstreams and initiatives. Represent Wealth on the enterprise related working groups and support the coordination of Wealth work efforts to meet program requirements.

• Support the delivery of new business and regulatory initiatives, including partnering with business and Control Partners to lead or represent Wealth Advice, through the initiative life cycle.

• Work closely with other Senior Managers supporting the Wealth Road to Strong initiative, assessing risk and control attributes, and helping Wealth achieve target operating model and regulatory expectations.

• Develop, maintain, and implement robust policies and procedures to support TD Wealth while promoting a sustained culture of integrity and ethics.

• Conduct ongoing reviews of processes and controls, identify gaps, and drive initiatives to strengthen governance and controls.

• Partner with Governance & Control and other risk partners to propose recommended changes to policies, procedures, and to address potential gaps.

• Effectively manage ad-hoc projects or tasks of varying complexities within established deadlines.

• Report on program milestones, achievements, and challenges to executive stakeholders.

• Demonstrate a strong understanding and promote awareness of key operational risks. frameworks/policies and risk appetite to support a strong risk culture.

• Anticipate emerging issues, trends, and evolving regulatory requirements to identify new opportunities and operational impacts to the business.

JobRequirements/Qualifications/Skills/Experience/Education

• The ideal candidate should have 10+ years of prior experience in financial services and have related experience in Audit or testing, the Wealth business, regulatory environment, risk management, governance, and controls.

• University degree

• Audit/Controls experience is considered an asset

• Deep understanding of risk management and experience in creating effective risk polices.

• Expertise in analytical reasoning and risk mitigation.

• Superior communication skills with experience in writing policy and/or procedures and the ability to communicate information and key messages in a clear and compelling way to suit different audiences.

• Strong business acumen and analytical capabilities – ability to consolidate information into clear, concise analysis in support of business decisions

• Strong interpersonal skills, able to build relationships, effectively interact, influence, and motivate individuals at all levels of the organization to make an impact.

• Detail-oriented with excellent organization skills and ability to effectively manage work under tight timelines and changing priorities.

• A logical and strategic thinker with strong critical reasoning skills

• Self-motivated,resourceful team player with high energy and ability to work independently.

• Comfortable leading through transformational change and recognized as a champion for continuous improvement.

• Knowledge of the Wealth businesses, processes, systems, and controls.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description

Reconcile Canada Branch Nostro accounts, aging transactions, certification of account balances, preparing swift messages and other PNL, funding reports, and preparing daily/monthly reports including adhoc requests.

Responsibilities

• Prepare the daily P&L and Due From Limit reports

• Prepare and investigate the daily GFX variances and balancing reports

• Handle the daily bank account reconciliation

• Ensure assigned online support cases are completed

• Investigate and resolve outstanding items in a timely manner, adhering to policies and procedures

• Certify accounts on Frontier monthly

• Prepare monthly Revenue Payback and FATCA remittance

• Ensure quality service and effective and efficient operations support for internal business partners and external customers

• Prioritize daily tasks to ensure deadlines and deliverables are met

• Identify and implement process improvements

• Provide support to other departments and traders on reconciliation-related inquiries

• Perform other duties as assigned

Qualifications

• Working knowledge of the AS400 system an asset

• Accounting background required

• Experience in bank account reconciliation

• Commitment to teamwork

• Solid computer skills including Excel and strong analytical skills

• Ability to work independently with minimal supervision; team player

• Ability to meet established deadlines in a fast paced environment

• Demonstrated working knowledge of processes and procedures

• Excellent organizational skills

• Strong attention to detail and accuracy

• Availability to work shifts and statutory holidays if required

Key Responsibilities

• Directly lead a team of sanction screening analysts within the Message Filter Group.
• Act as an operational lead to provide oversight and ensure the team delivers on its responsibilities.
• Possess full knowledge of the group's operational processes and controls; manage the group to execute fully on its mandate and compliance to operational controls.
• Establish indicators to assess the health of the operations; align management of the operations to these indicators to attain optimal performance levels.
• Hold the team accountable for its role in delivering TD's sanction screening mandate and for meeting identified qualitative and quantitative departmental metrics.

• Work closely with the Senior Manager to provide input to the development of the group's business plan and own assigned tasks to assist in the execution of the plan.
• Lead, coach and develop a diverse and high performing team to achieve operational, performance and career development objectives.
• Grow team expertise to align with business/operational demands; assess team's skills and capabilities and continually look for ways to provide and enhance the value delivered.
• Identify processes for establishing performance objectives for the team. Monitor, report, address and/or reward performance in a timely manner.
• Cultivate a work environment that supports team cooperation and drives delivery of the team's goals.

• Act as key liaison with partners and external groups to provide subject matter expertise and deliver business objectives.

• Act as an escalation contact for issues raised by internal groups/stakeholders and external partners. Ensure appropriate reporting and escalation of issues occur based on risk profile.
• Work closely with Centralized Sanctions Group (a division ofFinancial Crime Risk Management) todeliver the Message Filter Group's mandate as it relates to TD's enterprise sanctions policy.

• Ensure sanction screening processes are aligned with TD's enterprise sanctions standards, as communicated by Centralized Sanctions Group.
• Collaborate with the Risk and Compliance teams to implement and monitor controls for fraud detection and other compliance requirements.

• Identify operational risks and implement strategies to mitigate them, maintaining strict adherence to operational standards.
• Liaise with internal audit and the TDS Global Operations 1B team to facilitate audit and pRCSAs reviews.
• Own the escalation oftechnology/operationsrelated incidents to the group manager (and beyond where necessary) and respective partners/business units (Centralized Sanctions Group, TDS Technology Support, etc.). Complete operations risk events reporting as

Qualifications

• Undergraduate degree/college diploma
• 5+ years sanctions related experience and 3+ years people management experience
• Proven experience in managing and developing diverse teams.
• Proven record of managing under stressful situations
• Proven track record of successful stakeholder engagements
• Strong analytical and problem-solving skills.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Portfolio Manager - IT Operations Specialist (Cloud / Data / Finance / Resource) Level 10 - Individual Contributor

Reporting to Senior Leadership within TD Data Operations and Support – Drive key deliverables towards secure, faster and efficient data services/products with key Responsibilities:

- Support coordinating the large IT Support and Operations portfolio:

• Manage the overall operational health and performance of IT Operations portfolios, with a strong emphasis on Cloud (Azure) and Data/AI initiatives.

Performance Monitoring & Reporting:

• Develop, collect, and analyze operational metrics. Create compelling presentations, reports, and dashboards to summarize portfolio status, performance, and key insights for leadership and stakeholders.

Cross-functional Coordination:

• Collaborate closely with managers and peer teams to ensure seamless execution, alignment on priorities, and effective resolution of operational challenges across portfolios.

Leadership alignment:

• Lead and facilitate operational huddles, ensuring clear agendas, actionable outcomes, and effective communication.

IT Support and Incident Oversight:

• Take ownership of major incident management processes, coordinating response efforts, communication, and post-incident reviews to minimize impact and prevent recurrence.

Strategic Reporting & Dashboards:

• Facilitate, design, build, and maintain comprehensive reports and dashboards that provide real-time visibility into operational metrics, trends, and key performance indicators.

ITSM & Product Lifecycle Management:

• Apply strong knowledge of IT Service Management (ITSM) principles and product lifecycle management best practices to optimize service delivery and operational processes.

Continuous Improvement:

• Identify opportunities for process improvement and automation within IT operations, leveraging data and technology to enhance efficiency and reliability.

Required Qualifications:

• Experience: 10+ years of experience in IT operations, portfolio management, or a similar role with significant exposure to cloud environments, data/insights management for effective executive leadership support .

Technical Acumen:

• Demonstrated expertise with Microsoft Azure services and cloud operations.
• Strong understanding of Data concepts, including data pipelines, data warehousing, and data analytics.
• Familiarity with AI/ML concepts and their operational implications is a significant asset.

Operational Excellence:

• Problem solving mindset and approach with proven track record of managing operational metrics, developing performance reports, and presenting complex information clearly and concisely.
• Incident Management - Solid experience in managing major incidents, including coordination, communication, and root cause analysis.
• ITSM & Product Lifecycle: In-depth knowledge of ITSM frameworks (e.g., ITIL) and experience applying product lifecycle management principles to IT services.

Communication & Leadership:

• Exceptional communication, interpersonal, and presentation skills. Ability to lead meetings, influence stakeholders, and work effectively across diverse teams.

Analytical Skills:

• Strong analytical and problem-solving abilities, with a keen eye for detail and the ability to translate data into actionable insights.
• Experience with reporting and dashboarding tools (e.g., Power BI, Tableau), project management software, and ITSM platforms.

Education:

• Bachelor's degree in Computer Science, Mathematics/ Statistics/ Information Technology, Engineering, or a related field.
• Industry certifications around ITIL/COBIT/SixSigma / Azure would be an asset

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

• Lead and Mentor the Level 3 Desktop Support team, providing guidance on Incidents Including Windows and Mac OS

• End to end support for Windows OS and Mac OS in a production environment – Managing escalated incidents from Service Desk Level 1/2, LoB business partners, technical leadership, and application owners.

• Oversee the review, analysis, and evaluation of information technology systems and change controls, leveraging a wide breadth of concepts, practices, and tools.

• Proactively identify and remediate issues as needed to ensure compliance and security. Lead team in proactive remediation efforts.

• Provide expert technical guidance as SME. Provide complextroubleshooting/problemresolution to clients, team members, and project teams.

• Identify root causes of issues and implement targeted, controlled remediation plans. Lead and mentor team on implementation and rollout development.

• Utilize strong communication, analysis, and coaching skills to enhance team performance and collaboration.

• The candidate must hold a range of broad technical knowledge of IT infrastructure

• Subject matter expert (SME) in Windows desktop technologies. Deep understanding of the windows operating system in an enterprise environment.

• PowerShell scripting– working knowledge and experience in reading and writing scripts

• Working knowledge of enterprise infrastructure as it applies to end user devices

  • Azure / AD

  • GPO / Intune

  • SCCM / MECM

• Skills and discipline to keep systems patched, monitored, and performing optimally.

• SCCM experience with understanding of configuration baselines, OSD, and deployments

• Excellent oral and written communications, able to work independently and effectively communicate with team.

• Ability to troubleshoot OS at an in-depth level using various tooling. Expertise troubleshooting MS Windows OS, hardware/driver and application issues

• Knowledge to support Mac OS in an enterprise setting.

• Strong leadership, creative problem-solving, planning and organization skills

• Able to troubleshoot web application issues at a high-level using tooling and debugging

• Strong analytical and problem-solving capabilities.

• Ability to prioritize and execute tasks in a high-pressure environment.

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent work experience. IT Certifications a Plus

• 6+ years experience supporting and engineering Windows Operating system at Level 3+ involvement

• Extensive experience in technical and application support within an enterprise environment.

• Strong leadership skills with experience managing and mentoring technical teams.

• Expertise in troubleshooting and problem resolution for complex technical issues.

• Excellent communication and interpersonal skills.

• Demonstrated ability to plan, execute, and achieve strategic goals.

• Knowledge of industry standards, best practices, and emerging technologies.

• Proven ability to manage multiple tasks, incidents, and projects simultaneously.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.