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Join thebuild atexperiences anddefine the foundation forpossible in the realm of engagement. To learn more visit:
You bring a proven track record of driving programs to successful outcomes through strong leadership, effective collaboration, and structured execution. You will apply industry best practices to plan, track, and manage programs ranging from team-level initiatives to large-scale, cross-organizational efforts.
This role requires a unique balance of. You'll influence without direct authority, operate effectively in a dynamic, matrixed environment, and foster strong partnerships across engineering, product, design, and business teams worldwide.
JOB RESPONSIBILITIES
Your qualifications and experience should include:
generally regulara comprehensive
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
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Join thebuild atexperiences anddefine the foundation forpossible in the realm of engagement. To learn more visit:
Reporting to the Director of Engagement Platform Engineering, thein digital commerce, personalization, identity and account management, and developer enablement.
capabilities and engineering excellence, while ensuring seamless platform
JOB RESPONSIBILITIES
Lead, mentor, and empowera growing team of engineers to deliver high-impact solutions aligned with strategic business goals and outcomes.
Foster a strong, inclusive, and collaborative engineering culturethat emphasizes innovation, accountability, and continuous learning.
Drive the successful delivery of multiple cross-platform projectsby guiding teams in effective estimation, planning, and iterative value delivery.
Collaborate effectively across global business units and product teams, navigating time zone differences to ensure alignment and progress.
Execute and iterate on the team's vision, strategy, and roadmap, ensuring initiatives remain focused, achievable, andvalue-driven.
Champion change and continuous improvement, identifying and implementing opportunities to enhance team performance, processes, and outcomes.
Operate with autonomy and ownershipin a large, distributed environment, consistently delivering results while managing complexity and ambiguity.
Your qualifications and experience should include:
Overall experience of at least6years in the software development industry
At least 2years of people management experience, with experience managing multiple teams or one larger team
Able to manage, mentor, and empower teams, including other people managers
Proven leadership skills and a passion for building, maintaining, and deploying both internal business applications and highly available services
Strong communication, cross-group collaboration, and interpersonal skills. The ability to flex communication style to work with business and non-technical users in addition to engineers
Ability to balance priorities across multiple projects.
Ability to advise and influence technical discussions and decisions.
Experience with agile development practices emphasizingcontinuous improvement.
Bachelor's degree or equivalent experience
Experience with Java, Kotlin, or similar technologies, and delivering microservices
Prior experience with one or more of the following technologies or areas is a plus: React, React Native
generally regulara comprehensive
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

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planning to final delivery. This position plays a critical role inoperations, ensuring seamless andtimely delivery of our products.
Tactical responsibilities of role:
Extract, develop and analyze logistics related data for optimized service level and financial results, including the presentation of said data to BU staff; focus on cost management and maximize customer service
Utilizing coding system tools and AI to develop reporting automation that streamlines transportation analysis and decision-making processes
Manage 4PL system order consolidation process: responsible for 1 vendor HC’s daily job execution
Interface with internal and external business parties in the execution of daily, weekly and monthly activities: Involves all levels of Sony management as well as third-party providers (list of responsibilities below)
Strong knowledge of logistics systems (WMS, TMS, SAP) and the inter-relationship of each is required
A strong understanding of Transportation functions is required and assists in the development of logistics plans and procedures, the collection and tabulation of KPI materials from various sources and the creation of detailed presentations
Knowledge of Accounting and Budgetary processes is required as function’s reporting will support data/analysis requirements for budget review
Expected to support all members of SNA Transportation with ADHOC reporting on short notice
Act as the main logistics liaison for SNA for all ADHOC shipping requirements
Requirements
BA/BS degree or 5 years’ experience in the related areas of operations, logistics, and transportation
A robust understanding of Logistics and Transportation functions is required
Strong Excel skills required, along with capability in PowerPoint
Candidates must possess the proven ability to conduct business assessment and data analysis to identify issues and/or opportunities, and identify appropriate potential solutions
Requires effective communication and presentation skills, excellent inter-personal skills
Strong knowledge of logistics systems (WMS, TMS, SAP) and the inter-relationship of each is required
Knowledge of Accounting and Budgetary processes is required as function’s reporting will support data/analysis requirements for budget review
A robust understanding of Logistics and Transportation functions is required
The anticipated base pay range for this position is $to $The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
In addition to a competitive base salary, this position is also eligible for an annual corporate

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Implement a comprehensive customer service strategy aligned with the company's overall business objectives and DTC sales model.
Analyze customer feedback and industry trends to identify opportunities for improvement and innovation in customer service processes, provide feedback and insights for stakeholders.
Responsible for identifying ways to improve the overall customer experience, including Website or Store Front, Orders and Logistics.
Anticipates the impact of current trends, products, and current/upcoming promotions and initiatives. Works in collaboration with service and business teams to create and execute project plans that incorporate initiatives into the customer experience.
Collaborating with Contact Center and self-service teams, optimize customer service channels, apply sound business acumen to create a professional and high-performance culture of engaging brand enthusiasts CSRs.
Responsible for executing Service components of My Sony Loyalty and My Sony Cares programs in collaboration with Direct-to-Consumer teams.
Oversee and expand extended warranty opportunities related to Direct to Consumer.
Conduct analysis of customer sales and service data to identify emerging trends, patterns, and insights, translating findings into effective strategies.
Generate regular reports and dashboards to track important metrics and KPIs; communicate performance to stakeholders.
Collaborate with other departments, including DTC, business units, Logistics, and Marketing to ensure a seamless customer experience.
Lead meetings at appropriate intervals with internal departments, Japan CS representatives, external partners, to monitor the business and report out status of KPI’s and current projects.
5-7+ years broad functional combined experience in at least two of the following: Customer Service, Marketing, Finance, Operations Management, Business Planning.
Proficiency in Microsoft Office, CRM systems
Experience using data analytics tools such as Power BI, Excel Power Query
Ability to translate ideas and business initiatives into effective and efficient operational workflows.
Must have an affable personality, sound judgment, leadership skills along with a strong passion for Sony products and customer care.
Experience in operations activities execution coordination and results tracking.
Ability to effectively maintain, manage, and grow collaborative relationships with internal and external stakeholders and a small staff of direct reports.
Strong analytical and critical thinking skills for complex issues.
Effective communication skills, both written and oral.
Ability and flexibility to travel when the job requires (up to 25%).
Bachelor’s degree in business, Finance or Marketing,
Developed analytical and project/program management skills.
Knowledge of e-commerce platforms, customer service software, and data analysis systems (Data Bricks, SQL)
Professional experiences in the consumer electronics ecommerce are a plus
The anticipated base pay range for this position is $to $The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. In addition to a competitive base salary, this position is also eligible for an annual corporate bonus plan, which is based on company performance and is not guaranteed

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Sony Biotechnology Inc.,based in San Jose, California, supplies advanced flow cytometry analysis and sorting technology for use in life science research.It markets products to private and public research institutions, pharmaceutical and biotechnology companies, and large medical centers. Over the years, Sony Biotechnology products have received numerous outstanding new product awards as well as technology awards including the Frost & Sullivan Emerging Technology award, and the Milestone Award. To learn more:.
Sony Biotechnology Inc. (SBT),in San Jose, CAis seeking aSenior Manager, Operationswho willresponsible formanaging theand Warehouse functionswhile actingas a close counterpart to Finance and other Operations functions. This role will oversee the seamless flow of products from inventory to customer delivery, ensuringfulfillment whileexcellent customer service standards. This role requires a blend ofinventory management and delivery processes.
This is an in-office (non-remote) rolewith an 8:00 AM to 5:00 PMmay need some local and domestic travel occasionally.
JOB RESPONSIBILITIES
ahigh-level of customer satisfaction.
Respond to customer inquiries, complaints, and order issues promptly and effectively.
Monitor customer service metrics and identifyareas for improvement.
Manage thecustomer service team to ensure high-quality interactions.
Escalate complex customer issues to appropriate departments.
Lead process improvement projects cross-functionally.
Supply Chain Management:
maintaininventory levels andoptimizeprocurement processes.
Monitor and manage inventory levels across the warehouse to prevent stockouts and overstocking.
Analyze demand forecasting data to plan inventory needs and production schedules.
Coordinate logisticsand shipping arrangements with carriers to ensuretimelydeliveries.
Manage Supply Chain operations from both Japan and local suppliers for optimalefficiency and quality.
Track supplier metrics and quality.
Warehouse Operations Management:
Oversee daily warehouse activities including receiving, storing, picking, packing, and shipping orders.
Implement and maintainefficient warehouse layout and processes tooptimizespaceutilization.
Manage warehouse staff and ensure adherence to safety procedures and quality standards.
Monitor warehouse performance metrics and identifyareas for improvement.
Performance Monitoring and Analysis:
Track KPIs related to customer satisfaction, order fulfillment time, inventory accuracy, and shipping costs.
Analyze data to identifytrends and implement necessary adjustments to improve operational efficiency.
Work with Finance and other functions for process improvement and measurements.
Team Leadership, Quality and Compliance
Lead and motivate a team of customer service professionals, warehouse personnel, and supply chain professionals.
Provide training and development opportunities for staff to enhance skills and knowledge.
Strong focus on Quality and Compliance.
Your qualifications and experience should include:
Bachelor’s degree (master’spreferred) in Supply Chain Management, OperationsManagement,Business Administration, or a related field
10+years of proven experience in Customer service, Warehouse operations, and Supply Chain management roles
Strong analytical skills with proficiencyin data analysis and reporting tools
Excellent communication and interpersonal skills to effectively interact with customers, suppliers, and internal teams
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Leadership skills to motivate and develop a team.
Strong proficiencyinExcel, data processing,and other Desktop procedures
Proficiency in warehouse management systems (WMS), ERP systems (Epicor, SAP), SFDC,andother Desktop
In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”
generally regularemployees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplan and comprehensive behavioral health benefits
Fertility benefits, including, surrogacy, and adoption assistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Up to 12 weeksof paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
Education assistanceand student loan programs
Other Programs:
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any otherbasis protected by applicable federal, state, or local law, ordinance, or regulation.
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.

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Responsibilities
The representative task will be as follows.
New models launch related task (List-up the key strategy and launch coordination after Product Launch briefing from Japan HQ. Based on the alignment with HQ and Sony Electronics Imaging Solutions team, optimize the key messaging and consolidate productintroduction/briefing/trainingmaterial for US/Canada stakeholders e.g.Media/Influencer/Dealerand End-customer. Product specification and asset preparation for NDA base product intro/registration process with Dealers. Product Sample units’ quantity and allocation planning for seeding / supporting event execution.)
Competitive analysis and product strategy building (Monitor both Sony and competitor’s Camera Body & Lens line-up, test to deepen understanding of our product strength as well as weakness and consolidate the information as the comparison. Proactively share the information to Business Management team for further strategy optimization.)
Product Training for both Sony internal/external people (Sony internal: Marketing/Sales/CET team for proper product strategy and execution plan alignment with deep understanding of product feature / External: Dealer/End-customer education to convince the benefit of the Sony products & service quality and support their decision making for purchasing the best product from our suggestion)
Technical feedback (Work closely with Marketing, Media, Service and field teams to provide technical assistance and knowledgebase. Reply and control technical group chats for PRO Support and Imaging Solutions Sales teams. Provide necessary technical feedback to Japan HQ team that is received from US/Canada field.
Tradeshow, Event, Workshop attend (Explain and demonstrate the products directly to customer and contribute for business enhancement. Collecting VOC and share findings / insights to both Sony Electronics and HQ team for further strengthen the next action)
Business Travel approximate 25% (New product launch period briefing, Tradeshow, Local Dealer Events etc. with product presentation and demonstration set-up)
Minimum Requirements
Bachelor’s Degree in Product Engineering or Business-related degree with a concentration in data analytics, data science, business analytics, mathematics, economics, or statistics is preferred
5-7 years of related working experience in Camera industry (Either Product Management role or Professionalphotography/videographyshooting background)
Strong analytical background and product savvy
Advanced Power Point and Editing Photo/Video proficiency
Experience with market and customer segmentation analysis, deriving insights from VOC towards identifying behavioral and purchasing trends
Must be able to work effectively in a fast-paced environment
Solid oral and written communication skills, and professional presentation skills
Strong time management and prioritization skills
Ability to work well with cross-functional teams and take initiative within the team
Must be willing and able to travel up to 25% of the time
Preferred Skills
Experience in the consumer electronics industry or a similar industry, with a working knowledge of concepts related to online and brick-and-mortar executions such as traffic, sales conversion rates, market seasonality, promotional seasonality, and market trends is strongly preferred
Experience with designing, implementing, and reviewing results from surveys related to customer journey, customer satisfaction, NPS, and other related fields
Demonstrable experience with data cleansing, linking different source of information into a comprehensive product briefing material.
The anticipated base pay range for this position is $111,108 to $148,143. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

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group based in San Diego, CA.This role will be responsible for driving programs and projects from inception through delivery. The candidate will successfully partner with a globally distributed cross-functional teams to ensure product and operational readiness for market delivery.You will bring your expertise to deliver complex programs by demonstrating excellent planning, execution, partner, risk and dependency management skills.
JOB RESPONSIBILITIES
Lead delivery of transformative implementations that integrates digital technologies and solutions in every area of a business
Partner closely with Business Innovation Team, Stakeholders and Senior Leadership to drive programsthat transform customer experience, business models and operations by finding new ways to deliver value, generate revenue and improve efficiency
Own and drive end-to-end delivery of multiple strategic and complex cross-regional, cross-functional initiatives with multi-level dependencies.
Understand strategy, objectives,prioritiesand goals to translate into tactical execution plans
Identify, understand,visualizeand manage upstream/downstream dependencies
Anticipate and remove obstacles proactively and effectively
Ensure clear communication for status reporting, issues and challenges to leadership, relevant partners, and team members
Lead continuous improvement efforts to optimize productivity and processes for the organization
Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above.
Your qualifications and experience should include:
5+ years of program management experience with software development and delivery
Consistent track record of managing schedules, scope, budgets, dependency, issues/risks, communications, quality/testing plans, and release plans of complex programs
Bachelor’s degree and work experience inrelated domain
Shown technical proficiency and an ability to understand technology, designs,challengesand risks
Proven understanding of software lifecycle, release processes, and iterative development practices
Experience in delivering initiatives adopting modern technologies, big data & analytics
Experience in integrating digital technologies into existing business processes
Experience creating go-to-market strategies and driving go/no-go release decisions
Experience in leading complex, business-critical programs with dependencies across multiple teams includingProductand Business Innovation team, Data Scientists,Legal,Marketingand other business teams
Experience creating and delivering executive-level summary reports and presentations
Excellent listening, written, and verbal communication skills across all levels
Strong decision-making skill
Experience in initiating and driving process improvements
Excel in conflict resolutionandnegotiation
Experience with collaboration tools (Jira, Confluence,SharePoint
PREFERRED SKILLS:
Experience working withglobally distributedteams and multicultural working environments
Hands-on experience across more than one development methodology across waterfall and agile
Domain expertise indata analytics,monetization, digital commerce, partner management, portfolio management, process implementation, mobile, and/or web development
Understanding of Japanese language and culture
generally regular
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employeeassistanceplanand comprehensive behavioral health benefits
Fertility benefits, includingsurrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Planwith pre-tax, Roth, and after-tax options andcompany matchwhichvestsimmediately
Educationassistanceand student loan programs
Other Programs:
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety ofemployee business resource groups (EBRGs)
Special discountson Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law.

Share
Join thebuild atexperiences anddefine the foundation forpossible in the realm of engagement. To learn more visit:
You bring a proven track record of driving programs to successful outcomes through strong leadership, effective collaboration, and structured execution. You will apply industry best practices to plan, track, and manage programs ranging from team-level initiatives to large-scale, cross-organizational efforts.
This role requires a unique balance of. You'll influence without direct authority, operate effectively in a dynamic, matrixed environment, and foster strong partnerships across engineering, product, design, and business teams worldwide.
JOB RESPONSIBILITIES
Your qualifications and experience should include:
generally regulara comprehensive
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
These jobs might be a good fit