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India
Bengaluru
53 jobs found
26.03.2025
SE
SolarEdge Senior Operations Manager India, Karnataka, Bengaluru
Ownership of all processes, change management, and the quality procedures in the India Support Center. Build and manage work force management, training, and QA teams. Preparation of work plans, optimization...
Handle inbound calls from US customers, addressing their queries and concerns with patience and professionalism. Navigate cultural differences and potential language barriers with tact and understanding. Troubleshoot and resolve customer...
Serve as the first point of contact for customers seeking technical assistance. Perform troubleshooting and provide the best solution based on the issue and details provided by customers. Install and...
Lead, design and development of embedded control firmware for SolarEdge's solar power conversion products, including inverters, power optimizers, and energy storage converter. Collaborating with cross-functional teams, including hardware engineers, embedded...
Lead, mentor, and develop a team of technical support specialists, fostering professional growth and teamwork. Handle and resolve complex customer issues, ensuring timely and effective solutions while maintaining a high...
Answer inbound chats, e-mails, and cases from customers and contractors in a prompt, knowledgeable, and courteous manner documenting all information into call tracking system. Provide support in the troubleshooting and...
Collect, organize, and analyze project data to support decision-making processes. Ensure data accuracy, integrity, and security. Develop and maintain databases and data systems. Ability to develop and run scripts in...
Ownership of all processes, change management, and the quality procedures in the India Support Center. Build and manage work force management, training, and QA teams. Preparation of work plans, optimization...
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