Sr Process Associate – Hire Retire jobs at Siemens in India, Bengaluru

You’ll make an impact by:

• We are currently looking for Order Management/ Specialist to join our order management / logistics Center in one of our Divisions (O2C model). The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model dedicated to the India Region.
• Processing orders in the system based on the input from customers and salesmen. Organization of deliveries and material flow within the company in line with relevant regulations.
• Cooperation with suppliers, shipping companies and customs agencies.
• Monitoring delivery timetables.
• Prepare Quotation as per the request from Sales.
• Controlling circulation of documents, verifying their correctness and monitoring shipping documents.
• Actively proposing process optimizations.
• Close cooperation with various internal departments (around the world).
• Act as a stakeholder/Siemens representative when communicating with customer.
• End-to-end process – from order till invoice and License delivery.

You’ll win us over by:

• A university degree.
• Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO).
• Knowledge of ERP software (preferably Salesforce) and/or educational background in logistics.
• Ability to work in a team.
• Good communication and customer service skills.
• Open-mindedness and constructive attitude to performed tasks.
• Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

You’ll make a difference by:

You will work closely with the Service Delivery Managers of Hire-to-Retire and the Operational Excellence (OPE), Operational Quality Control (OQC) and RIC teams supporting the business line.

You will enable deployment and continuous improvement of quality, data privacy and risk & internal control systems

You will support the design and deployment of risk & internal control systems to meet relevant internal and legal regulations

Review processes to ensure risks are identified, and appropriate controls are designed

You will execute audit programs (including certification where applicable) and assessments

You will support and guide the business in effective process / operations management techniques and quality tools as required (Problem solving, Risk analysis, FMEA, RCA, etc.)

Your success is grounded in

Bachelors / Master’s Degree.

5year - 10 years of experience into Quality Management or comparable experience

Risk & Compliance or comparable experience

Knowledge of Agile, Lean, Six Sigma and quality management methodologies would be a plus

Knowledge of back-office HR Processes would be a plus

Knowledge of ISO 9001 2015 and ISO 22301 2019 would be a plus

Experienced in Root cause analysis and Corrective action management

Experienced in coordinating and supporting implementation of multiple process improvement projects in service industry

Proficient in English

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

This role is based in. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

Record Management: Maintaining accurate and up-to-date employee records, including personal information, employment details, salaries, benefits, and attendance

Administrative Tasks: Handling various administrative tasks such as preparing employment contracts, offer letters, and other HR documents

Data Management: Updating internal databases with employee information, generating reports, and maintaining HR data integrity

: Coordinating the onboarding process for new hires, including scheduling orientations, issuing necessary documents, and providing support

Payroll Support:Providing necessary data and information to the payroll department to ensure accurate and timely salary processing

Familiarity with Human Resources Information Systems (HRIS) like WorkDay, SAP will be an added advantage

Basic knowledge of labor legislation for ME Regions

Experience using spreadsheets

Organizational skills

Your success is grounded in:

Minimum 1-2 years of Experience

Thorough knowledge of computer literacy, including MS Office

Organizational skills

Excellent written and oral communication skills

Graduate in Human Resources Management or relevant field

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

This role is based in. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.