Solution Advisor Senior Specialist - Hcm jobs at Sap in South Africa, Sandton

PURPOSE AND OBJECTIVES

As a (Senior) Controller you will be an active member of the team supporting the full range of controlling tasks that need to be covered by the team

EXPECTATIONS AND TASK

• Financial Management & Compliance:Lead forecasting, budgeting, and cost allocation processes, ensuring alignment with financial guidelines and fostering transparency.
• Business Partnership & Insights:Build and maintain robust partnerships with senior leadership, providing comprehensive financial analysis, key insights, and actionable recommendations to meet financial targets and mitigate risks.
• Process Improvement & Projects:Champion process simplification, automation, and the integration of agile methodologies within the Controlling function, focusing on Engineering and Support business areas.
• Strategic Support:

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIE

• Work Experience:Proven experience of 5 or more years in Financial Planning & Analysis, Business Management, or a related role within a global company.
• Degree:Bachelor's or Master’s degree in Finance, Accounting, Business Administration, Economics, or a related field. Advanced degrees or professional certifications (e.g., CPA, CMA, CFA) are a plus.
• Analytical Acumen:Demonstrated strong analytical skills, with the ability to interpret complex financial data and provide actionable insights.
• Attention to Detail:High attention to detail and a commitment to data accuracy in reporting and compliance.
• Technical Proficiency:Proficiency in financial systems (e.g., SAP) and advanced skills in Excel and other data analysis tools.
• Financial Expertise:Solid understanding of budgeting, forecasting, and financial planning processes, including international accounting standards.
• Communication Skills:Excellent communication skills to effectively engage with various stakeholders and convey financial information clearly and concisely.
• Team Collaboration:

Language Proficiency:Fluency in both written and verbal English; proficiency in additional languages is an asset.

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

About the position

At this position you will work in highly experienced team, which is handle and extend core business products.

You will build a high-performance cloud base system relying on big data environment using the most cutting-edge technologies

Responsibilities Include

Solve complicated and dynamic challenges as they arise in highly concurrent distributed systems.

BSc in Computer Science (or equivalent).

3+ years’ experience programming in C# or Java. Experience working with databases.

Highly skilled in multi-threading and parallel tasks programming.

Readiness to work 3 times per week in the Budapest office

Extra Points For

Experience designing and building systems that operate at massive scale.

Experience in SaaS programming using the SOA model.

Experience using TDD and/or Agile methodologies.

Experience with Microservices and the actor model.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Cloud, ERP, .NET, Developer, Java, Technology

What you`ll do:

As a Service Distruption Management Specialist - you are responsible for:

1. Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s.
2. Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and Driving initiatives to standardize and simplify server operations.
3. Perform comprehensive performance assessments (memory, disk I/O, IOPS, CPU utilization etc) for SAP systems running on Hyperscalers platform utilizing various performance tools.
4. Assist EOS operations support for any ongoing performance issues in customer production systems.
5. Oversee performance testing, benchmarking for new IT stack (HANA + OS) to find performance issue before sign-off for production implementation using data-driven approach.
6. Develop and implement performance optimization strategies for SAP applications, HANA DB, and Azure infrastructure.
7. Collaborate with ECS Service Engineering, Client Delivery Management, EOS Operations, HANA development and Customer to optimize system configurations, parameters, and resource allocation to maximize performance and scalability.
8. Document performance test results, optimization processes, and recommendations for knowledge sharing and upskilling the team.
9. Monitor production system performance, help team to proactively identify issues, and provide recommendations to maintain optimal performance levels.
10. Root Cause analysis for Service requests failures/outages, performance issues – continuous improvement methodologies
11. Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
12. Streamline standard operating procedures by focussing on automation enhancements.
13. Proactive Operation services for the customer and service on-demand with timely alert reduction program to all the stakeholders involving the customer.

SKILLS AND COMPETENCIES:

• Hands-on experience in one of the areas like Basis, System Performance Management, Lifecycle events (Upgrades / Updates), SAP Project Management, Support, Escalation Management. Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support.
• Application Security, Backup and recovery strategies, performance tuning, System Copies, export-import, high availability, and disaster recovery strategy, export-import.
• Experience in Problem Management, Root cause analysis methodologies

EDUCATION AND QUALIFICATIONS:

• 10+ years of Technical Operations in ABAP/JAVA/HANA/DB2/Performance analysis role
• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• Professional Certification of SAP BASIS, Business Object with exposure to Project Management tasks including PMP and ITIL certification.
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Capacity to continuously acquire new knowledge in an independent and proactive way.
• Good analytical and solution-oriented thinking
• Very good communication and networking skills
• Experience of safeguarding customer relationship.
• Strong customer service focus
• Very good English language skil

We win with inclusion

Philadelphia

Accelerated Sales Engagement

Responsible to accelerate sales for S/4HANA Public Cloud, nurture topic, strategic sales program or designated segment determined to require a period of extraordinary attention. The scope of activities spans from thought leadership, creating awareness in the market, best practice development, enabling field sales / value adding teams / partner organizations, creating accretive pipeline and engaging in existing opportunities with their respective solution/topic of focus.

Core tasks include:
• Define target account lists via the creation of ideal customer profiles
• Bring focus and accelerated enablement to sales teams (Sales, Solution Sales, value adding teams, partner organizations) to insure high field adoption
• Educate sales teams on curated positioning & value proposition for specified focus solution/area and consulting with customers accordingly
• Create accretive pipeline via direct engagement, through the Sales field, through the ecosystem and via demand management
• Inform the global solution areas of new requirements, successful campaigns or segmentations, innovations with customers
• Engage with the field on deal strategy – and throughout the full opportunity lifecycle, where needed
• Consult with the field on deal execution with regard to focus-specific contracting & deal structure
• Consult on and assess forecast of focus area
• Build strong sales best practices to incubate repeatable, structured approach for new businesses

Key Responsibilities & Task

• The Accelerated Sales Engagement Senior Specialist has an in-depth understanding of specific SAP solutions, relative to functionality, business value, competitive positioning in the market and in relation to SAP’s full solution suite and overall product strategy.
• They are responsible for imparting this knowledge to the wider organization with the goal of bringing the regional field organizations to autonomy in an accelerated timeline.
• The Accelerated Sales Engagement Senior Specialist is an extension of the Global team in regard to execution of the LOB operating model and GTM strategy as well as an extension of the regional sales organization in regard to the development of pipeline and execution of regional revenue targets and customer-specific outcomes.
• They work on LoB strategy and execution plans across all GTM segments and contribute across all required outcomes: pipeline, sales, consumption, adoption and renewals.
• Work may be on scale initiatives driving an elevated leadership position in the solution/LoB and/or more targeted on strategic customer opportunities.
• May also provide accurate information with regard to forecasts and forecast reporting, ensuring proper hygiene for the respective LoB. Work is always completed with a principal intent of transferring knowledge so the region may replicate at scale. Core tasks include:
• Execute global LoB operating model & GTM strategy
• Define ideal customer profiles and account lists – across all segments.
• Accelerate enablement to field organization
• Educate sales teams on curated positioning & value proposition
• Create accretive pipeline
• Inform global solution org of priority gaps, successful campaigns, innovations with customers
• Engage on deal strategy – and throughout the opportunity lifecycle, where needed
• Consult on deal execution
• Assess and influence forecast
• Incubate repeatable, structured approach for new businesses

Experience & Education Requirement

• Prior experience with software/IT organizations and with a demonstrated proficiency of Enterprise and/or LoB software solutions through Solution Management, Sales, Presales, Consulting or Business Development roles.
• SAP product experience and/or SAP sales experience.
• Working knowledge of cloud, Hosted Services, SaaS/ PaaS models and cloud-based commerce/ business networks.
• Capable of leveraging a professional network resulting in market, pipeline and revenue growth for SAP.
• Proven track record of success in the selected industry area. Customer facing experience.
• Fluency in English & Korean, any other language an asset

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

The official recruitment begins August 2025. By applying to this position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Costumer Success Program starting March 2026. We will host info sessions about the Program in the months ahead.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Solution areas focus

Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. (Accounting, finance, quote-to-cash, procurement, supplier management)

- Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Logistics, Cloud, ERP, Supply Chain, Event Marketing, Operations, Technology, Marketing

Career Level Description

• manages projects, defines deliverables and provides definitive advice and interpretation of situations.
• ensures business critical & innovative results.
• ensures that goals and milestones are met, and approved budgets are managed appropriately.
• manages escalation appropriately.
• tracks single project budget line.
• builds strategic partnerships with key decision makers in customer & partner organization.
• may include team lead or supervisory responsibilities.

Complexity

• manages projects of high volume or high risk/complexity.
• provides regular project status and updates.

Experience

• sound professional experience.
• deep knowledge of project management skills.
• depending on LoB has a PMI, Six Sigma or equivalent certification.
• if in Six Sigma has black belt.

Communication

• represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk.
• represents SAP to customers.
• finds common ground for cooperation within project team.
• formulates clear project plans incl. mile stones, timeline and sub projects.
• communicates messages relevant for project in a timely manner and with constructive feedback to project team.
• captures opinions and expectations of stakeholder and communicates them to the project team.

Accountability

• manages expertise ensuring business critical & innovative results.
• responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives.
• involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• can make functional decisions and recommendations of a broad nature.
• may include team lead or supervisory responsibilities.

Complexity

• shares in-depth knowledge and experience with direct team to enable decision-making and provide innovative solutions to complex business issues.
• works on complex technical projects or business issues requiring strong technical knowledge.

Experience

• deep professional experience in several areas.
• has strong functional skills.
• broad knowledge of all areas within particular corporate sub-function or a function within division.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

​

We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.