Pe Hub- Associate Consultant - Pp / Pm Ppm Dmc Ewm Tm jobs at Sap in Poland, Gliwice

The
SAP Academy for P&C is a 20-month programdesigned for high-performing graduates or young professionals with a comprehensive understanding of human resource topics. As a participant in the rotational program, you will go through four rotations in different P&C areas, such as

• People & Culture Services: Is driving the local roll-out of the People Agenda in the respective countries while continuously striving for operational excellence.
• Employee & Labor Relations: Ensures a consistent and fair people relations management handling workplace issues, concerns with performance, skills & competency, behavior, health, and other complex individual cases.
• Organizational Growth & Health: This team is the catalyst of organizational health by developing the foundation for strategic workforce management.
• Total Rewards: Total Rewards plays a prominent role in attracting, recognizing and engaging talents through its holistic vision.
• People Growth and Leadership Excellence: enables the growth culture through transformational leadership development, unlocks organizational and personal performance, implements a talent strategy and transforms the learning towards a skills-based ecosystem

You’ll work closely with experienced HR experts and leaders, receive shadowing opportunities, and participate in projects that contribute to our people strategy. Please note that those rotations are only exemplary and might differ from participant to participant.

What We Offer

• Onsite onboarding event to get to know SAP as a company and virtual onboarding for the P&C board area.
• Working in an international, and collaborative environment.
• Work for the market leader in enterprise application software and be part of a company that values transparency, curiosity, ownership and teamwork.
• A channel to expand your network and gain all the necessary skills to succeed in P&C while working at a global company.
• Immediate participation as a functioning team member and engagement with different teams inside and outside the P&C board area while going through the different rotations.
• On-the-job training supported by experienced experts, managers, and colleagues.
• Various workshops and trainings sessions to acquire new skills as well as a structured learning experience and performance feedback.
• Full-time employment on an unlimited contract.

What We're Looking For

• Recent graduate or professional with up to 3 years working experience.
• Bachelor’s or master’s degree in human resources, Business Administration with HR focus, Psychology or related fields of studies.
• Ability to speak and write English fluently, additional language skills are an advantage.
• Knowledge in MS Office (Outlook, Excel, Word and PowerPoint). Experience with SAP systems is a plus.
• Strong interpersonal and communication skills.
• Eagerness to learn, collaborate, and contribute.
• Organized, detail-oriented, and able to handle confidential information.
• Some working experience, e.g. internship is a must

We win with inclusion

Philadelphia

What you’ll do

• Good understanding of end-to-end core business processes of Service Management
• Facilitate customer discussions and elaborate on the areas of proposed improvements
• Aptitude to define the problem concisely and propose solution
• Delivering billable components that meets a customer’s needs
• Ability to write detailed functional specifications and technical specification documents relating to functional enhancements, interfaces, forms and conversion of master data
• Developing application specifications. Making recommendations towards the development of new code or reuse of existing code
• Responsible for defining the scope of a project / opportunities, estimating efforts and project timelines
• Participate in RFPs for Service Management
• Solution design, Customer advisory, Leading workshops and managing project executionrisk. Suggesting customers on the best practices roadmap.
• Independently handle implementation projects and lead team to deliver an outcome following SAP Activate methodology

What you bring

• Degree in Engineering (BE, BTech)
• More than 10 years of SAP Experience
• Experience in SAP Customer Relationship Management or Customer service with at-least 1 end to end implementation cycle from CRM to S/4 service management or CS to S/4 Service management
• Analyze business requirements and perform fit-gap analysis to come up with required Configuration and Development items
• Expertise in SAP S/4HANA Service and Customer Management modules
• Extensive knowledge in CRM service or Customer service module
• Deep experience in areas of Interaction center, ERMS, Service request, Service contract, Service order, Service Quotation, Recurring services, Service confirmations, Billing, and pricing
• Deep experience in areas of Lead, Opportunity, Activities and Knowledge Article.
• Good understanding of front-end technologies like Fiori and Web UI
• Understanding of Order to Cash and Quote to Cash solutions
• Fair understanding of SAP S/4HANA capabilities and solution scope mapping from CRM to S/4 Service
• Understanding of Field Service Management will be added advantage
• Strong client-facing experience and well-developed customer focus
• Solid oral and written communication skills
• Mobility is must – candidate must be ready to travel to project locations (short term and long term)
• Experience on S/4HANA Service and Customer Management
• Experience on SAP CRM Service module or customer service
• Experience in business process configurations and testing of process scenarios
• At least five full cycle implementations experience in SAP CRM Service and/or S/4 Service and Customer Management
• Good integration knowledge of related modules and knowledge in Migration tools (MC and DMLT)
• Strong understanding of front-end technologies such as Web UI, Fiori and BTP extensions
• Proficiency in ABAP, CDS, ODATA, Webservices, Proxy, SOAP, BAPI, Middleware, WEB UI, BOL GENIL.
• Proficiency in AET, Extensibility, Workflows, BSP, Forms, Events, BADI and Exits
• In-depth knowledge in CRM one order framework and S/4 CM one order framework
• Ability to write detailed functional specifications and technical specification documents relating to functional enhancements, interfaces, forms, and conversion of master data
• Awareness and knowledge on Machine Learning, Artificial Intelligence and Block Chain functional use cases will be desirable
• Knowledge of SAP- ISU/CCS CRM technical and configuration problem solving skills would be an added advantage

To address requirements in S/4HANA Service Management solution, build competency at S/4HANA Hub to deliver S/4HANA Service Management and related solution areas.

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Job Segment:CRM, Front End, ERP, Cloud, Testing, Technology

As Business Process Associate (Techno-Functional) you will analyze SAP solutions in your respective area for our global customers and present the results of your findings and recommendations to IT managers and executives.
You should have functional expertise in the areas like Plan2Produce/ A2R / ePPM or CPM / EWM / TM with experience in requirement gathering, configuration, gap identification, preparation of functional specification, issue resolutions etc.

WHAT YOU BRING

Relevant Post Qualification Experience: 2 to 4 years
Implementation & Support Project Experience: 2 end-to-end implementation cycles
Functional / Business Process knowledge: PP / PM / PPM / DMC / EWM / TM
Programming skills (added advantage): ABAP, ABAP on HANA, CDS, ODATA, AMDP, BOPF, RAP, CAP, AI/ML Use Cases
Educational Background: A very good bachelor’s degree in Engineering / Technology
Travel: Willing to travel in India & Abroad
ABAP Performance analysis skills & integration knowledge with other SAP modules / SAP Products & third party applications will be an added advantage.

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