Sap Ecs - Technology Services Expert Sydney jobs at Sap in Mexico, Mexico City

What you bring

• Track and monitor new customer acquisition for SAP Cloud ERP to understand the impact of pricing on competitive win rates across various geographies across the world.
• Analyze the impact of pricing change with recommendations of target price points in different markets to ensure increased new customer acquisition.
• Track and monitor new customer acquisition for SAP Cloud ERP in different customer sub-segment to understand the impact of pricing on customer sub-segments and route-to-market.
• Analyze buying reasons from new customers – help define area’s of success for new customer acquisition
• Help draw conclusions and recommendations based on analysis
• Any other support required in the Corporate Markets area

What you bring

• Ability to track & review data to gain insights and identify trends in the market.
• Willingness to learn fast
• Open to connect with other people from around the globe
• Innovation and new ideas
• New techniques of analyzing data
• Flexibility

Meet your team

• SAP Cloud ERP team for new customer acquisition
• SAP Partner Ecosystem Success team.
• Global Corporate team

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

In your new role, you will work as L3 support and in case of major incidents will support the fast restore of services. In addition, we will focus on proactive aspects to optimize and prevent harm from our environments.  To achieve this a deep technical understanding of technologies and operation is required.

What you’ll do:

• Ensure high availability of customer service by supporting service restoration in critical situation and provide L1 level support
• Analyse current landscape setups and come up with proposals for improvement
• Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction
• Ability to own, lead and coordinate operational tasks, process improvements.

What you’ll bring

• 3-6 years of experience as SAP Basis consultant / System Database Administrator or in a similar role
• Bachelor’s or master’s degree Studentin Computer or Electronics & Communication Engineering / Computer science / Information Technology systems/ Computer applications / IT Business Systems
• Certification in SAP BASIS/HANA DB is an advantage (if not, should be able to complete the certification)
• Strong customer service focus, paired with analytical and solution-oriented thinking
• Knowledge of either the ABAP stack or non-ABAP stacks with excellent understanding of IT operations
• Knowledge on HANA and the underlying infrastructure is beneficial
• Good know-how on SAP Technologies, Products and cross dependencies like integration and communication.
• Ability to work in international teams and under pressure, constantly adding value to customer and within organization
• Excellent written, verbal communication and presentation skills to effectively communicate and escalate Issues

Personal Skills

• Experience in communication with customers and managing expectations
• Strong customer focus and service minded
• Strong communication and networking skills
• Good analytical and solution-oriented thinking
• Good team player and ability to work effectively in international and virtual teams
• Continually develop SAP solution core skills and business knowledge based on accumulated experience.
• Able to provide knowledge transfer from certain technology areas
• Proactive in learning and highly self-motivated
• Proficiency in written and spoken English

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As the (Senior) Solution Advisor (f/m/d) (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

• Provide deep process and solution-specific expertise in Supply Chain Management to support new sales and adoption for key customers.
• Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
• Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions.
• Evaluate account qualification criteria to determine further investment in pursuing opportunities.
• Establish yourself as a thought leader within the account team and fine-tune account strategy.
• Collaborate with the team in creating overall themes and competitive differentiation.
• Conduct vigorous dry runs on strategic deals and customer engagements.
• Transition engagement to implementation partner/ Services teams effectively.
• Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal
• Leverage digital assets throughout the customer engagement, including demos, presentations, and other content

What you bring:

• Professional experience with large software/IT organizations, preferably in a solution-specific segment.
• SAP product experience and several years of relevant solution Business process experience in Supply Chain Management.
• Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment.
• Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success in Supply Chain Management.
• Focus on creating compelling storylines and themes for customer interactions.
• Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions.
• Passion and energy in all customer interactions.
• Full working proficiency in German and Business English.

As a solution advisor for MES you:

• Work with customers to analyze their manufacturing processes both through shop floor visits and review of formal requirements, identify challenges, and showcase how SAP solutions can address and improve them
• Act as a counterpart to the customer's IT and manufacturing experts and help them navigate their MES transformation

What you bring for MES:

• Solid experience in manufacturing, automation, and industrial processes as well as related areas such as quality management, planning & scheduling and logistics
• Understanding of manufacturing technology including IoT, automation, analytics and AI and the impact of these technologies on our customer's production

Meet your team:

• The Solution Advisory department for Digital Supply Chain of SAP Austria supports all sales units of SAP Austria with strong expertise of SAP´s Digital Supply Chain solution portfolio along Design to Operate. The team creates future demand for our solutions and creates professional demonstration, explanation, and value proposition of those solutions to our customers and prospects.
• With our competences and our know-how in SAP’s Digital Supply Chain solutions, we explore problems and challenges of our customers and provide the best possible solution capabilities. In this phase, as Solution Advisory we take over planning and coordination of activities with which we convince the customer of our solution focusing always on the added value for our customers to be able address customer’s business and IT units even more efficiently.
• Customer Advocate: Collaborate to complement solution expertise and support customers.
• Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement.
• Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value.
• SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

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Job Segment:Network, Supply Chain Manager, Logistics, Supply Chain, ERP, Technology, Operations

What you´ll do

As part of the SAP Sustainability Integration Development team, you will:

• Design, implement, and test end-to-end software features in a cloud-native environment
• Contribute actively to the entire product lifecycle: from backlog definition and specification to development, testing, delivery, and maintenance
• Demonstrate high software engineering standards and a strong commitment to quality and performance
• Take ownership of assigned tasks and deliverables in a timely and reliable manner
• Work in a dynamic, agile setup with a high degree of autonomy and responsibility
• Collaborate closely with colleagues across teams, as well as with customers and partners
• Act as a mentor and role model for junior developers within the team
• Drive continuous improvement of development methodologies and tools

What you bring

• University degree in computer science or a related field, or equivalent practical experience
• Several years of professional experience in software development
• Excellent programming skills in object-oriented languages (e.g. Java, ABAP OO) and modern web frameworks (e.g. JavaScript)
• Experience with SAP development frameworks (e.g. RAP, CDS, BOPF, UI5) is a plus
• Deep understanding of software design patterns and engineering best practices
• Strong analytical thinking and architectural mindset
• Comfortable working in agile development setup
• Experience in other SAP ERP or S/4HANA areas (e.g. Sales, Distribution, Procurement, Transportation) is advantageous
• Fast learner with a proactive, team-oriented mindset
• Strong communication skills in English and German, with a collaborative and constructive style

Job Segment:Test Engineer, Testing, Cloud, Developer, ERP, Engineering, Technology

Product Strategy & Roadmap:

• Define and own the product vision, strategy, and roadmap aligned with customer and market needs.
• Prioritize product features using data-driven analysis, customer feedback, and market insights.
• Collaborate with engineering, design, and architecture teams to deliver scalable and high-quality features.
• Customer Engagement & Adoption:
• Actively engage with customers and partners to understand business pain points and opportunities.
• Drive feature adoption through enablement materials, rollout strategies, and feedback loops.
• Support customer workshops, product demonstrations, and onboarding sessions.
• Feature Lifecycle Management:
• Translate market and user needs into clear, detailed requirements and user stories.
• Manage the entire product lifecycle from concept to release and continuous iteration.
• Collaborate with UX, QA, and developers during the build phase and validate outcomes post-release.
• Domain Leadership:
• Act as the subject matter expert for Field Service processes, especially in IM&C and Utilities sectors.
• Influence product design by integrating best practices from EAM, SAP Plant Maintenance, and external workforce management.

Domain Expertise:

• Good to have experience in Field Service Management solutions and workflows.
• Knowledge of asset-intensive industry processes (e.g., preventive maintenance, outage planning, field dispatch).
• Functional familiarity with SAP Plant Maintenance (PM) and SAP Enterprise Asset Management (EAM).

Industry Knowledge:

• Deep understanding of Industrial Machinery & Components (IM&C) , Utilities , or similar sectors.
• Awareness of regulatory, operational, and logistical challenges faced by asset-heavy organizations.

Technical & Functional Competencies:

• Exposure to external workforce and contractor management use cases.
• Working knowledge of map service providers (e.g., Google Maps, HERE, Esri) and geospatial integration in service solutions.
• Ability to work closely with architects and developers on API, integration, and extensibility aspects.

Product Management Skills:

• Strong capability in driving product features from concept to delivery.
• Experience in managing product backlogs, writing user stories, and using tools like JIRA or Aha!
• Ability to analyze market trends and benchmark against competitive offerings.
• Skilled in stakeholder management and cross-functional collaboration.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Three reasons to intern at SAP

1. Immerse into a culture of collaboration: Be part of a supportive, global community and see firsthand how collective efforts drive meaningful outcomes. Work side-by-side with peers, mentors, and leaders to create impactful solutions.
2. Gain project-driven experience and take charge of your growth: solve real problems and see your contributions deliver tangible results. Apply your skills, develop new ones, and build a strong sense of ownership over your work and its impact.
3. Elevate your profile and gain visibility: Connect with SAP’s global network of leaders and opportunities. Your experience in the SAP Internship Experience Program is a powerful accelerator for your career Development.

What you’ll do:

As DevOps engineer intern, you will work with pipeline and DevOps tools to ensure SAP quality standards for continuous delivery and scalability. You also will be working with a team of young and experienced colleagues.

You can expect to:

• Be exposed to the latest cloud native technologies and work with world-class developers who will take your professional skills to the next level.
• Learn how continuous integration and delivery works in a global development environment.
• Work with pipeline, BTP-CF, Git, node, CAP, Security Product Standards and DevOps tools such as Azure, Sonar and CheckmarxOne.
• Be part of a globally distributed group that has an enormous impact in the Enterprise Software industry on a global scale.
• Work in an environment that fosters feedback, autonomy and decentralized decision-making creating a culture of innovation, inclusion and empathy.

What you bring:

• We’re looking for someone who takes initiative, perseveres, and stay curious.
• You like to work on meaningful, innovative projects and are energized by lifelong learning. Education and qualifications / Skills and competences
• Undergraduate students in IT/Computer science or related areas (from the 2nd semester or later or to be graduated in approximately 24 months).
• Knowledge of algorithms, data structures and run-time complexity.
• Good written and verbal communication skills in English.
• Teamwork, pro-activeness and focus on results.
• Ability to pick up knowledge in new areas.
• Investigative profile.
• Advanced English.
• Experience with Typescript/JavaScript is a plus.
• Experience with agile development methodologies is a plus.
• Experience with DevOps methodologies and CI/CD is a plus

What you'll do:

Specific responsibilities include, but are not limited to:

Offering executive support by acting as a trusted partner on strategic people and organizational issues related to Skill & Talent Management, Leadership Development and Succession Management

What you bring:

• Min of 5 years relevant experience in People & Culture/HR Business partner roles, ideally in a matrixed and international environment.

• Good understanding of SAP’s Strategy, Business Model and organizational set-up.

• High integrity, with the confidence to handle sensitive matters and data.

• Strong strategic influencing skills and ability to build relationships with diverse stakeholders.

• Show strong cultural awareness and adaptability.

• Solid consulting and negotiation skills for effective collaboration with high-level stakeholders.

• Analytical problem solving and decision-making skills to be able to translate business requirements into clear P&C requirements.

• Excellent skills in analyzing and using P&C data to support decision making processes.

• Proven experience in driving change and transformation initiatives with a big level business impact.

• Excellent communication and presentation skills (English verbal & written)

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