Services Architect Senior Specialist_data Management jobs at Sap in Japan, Ota

Bring it

You’re a versatile developer with a strong grasp of cloud infrastructure and fullstack technologies. You bring:

• 5+ years of experience in DevOps, SRE, or fullstack development

• Proficiency in Java , Spring Boot , JavaScript/TypeScript , and frameworks like Angular , React , or NestJS

• Solid understanding of cloud platforms (AWS, Azure, or GCP) and infrastructure as code tools like Terraform

• Experience with Docker , Kubernetes , and monitoring tools like Prometheus and ELK Stack

• Strong problem-solving skills and a collaborative mindset

Build it

You’ll develop and maintain cloud-based solutions that ensure reliability, scalability, and performance across FSM’s services. Your work will:

• Implement secure, scalable cloud architectures aligned with SRE principles

• Build and optimize infrastructure and microservices for high availability

• Monitor system performance and troubleshoot issues proactively

• Collaborate with cross-functional teams to align solutions with business goals

• Conduct audits to ensure compliance with security standards

SAP fosters a culture where innovation and inclusion go hand in hand. You’ll thrive in a team that:

• Values flexibility and purpose-driven work

• Invests in learning, development, and recognition

• Embraces diverse perspectives and backgrounds

• Supports well-being and work-life balance

• Encourages you to bring out your best

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Job Segment:Cloud, Developer, Database, Information Technology, ERP, Technology

What you'll doWe are looking for a highly motivated and technically strong Senior DevOps Engineer (T3) to join our SAT team. This role is focused on designing, building, and maintaining CI/CD pipelines, managing Kubernetes-based deployments, and supporting Linux-based infrastructure that powers our sovereign cloud automation landscape.As a key contributor, you will work closely with development, security, and operations teams to ensure stable, secure, and scalable delivery pipelines and infrastructure automation

• Design, develop, and maintain CI/CD pipelines to automate deployment and testing across cloud-native environments
• Build and manage Kubernetes clusters, ensuring reliability, scalability, and compliance with sovereign requirements
• Administer and troubleshoot Linux-based infrastructure supporting SAT tooling and automation services
• Collaborate with development and architecture teams to containerize applications, manage Helm charts, and implement GitOps workflows
• Monitor system performance and proactively resolve issues to ensure platform availability and efficiency
• Contribute to the automation of infrastructure provisioning and service configuration using tools like Terraform, Ansible, or Helm
• Support integration and observability efforts using platforms such as Dynatrace, Prometheus, or Grafana

What you bring

• Minimum 6 years of experience in DevOps, Site Reliability Engineering, or Infrastructure Automation roles
• Strong hands-on experience with:
  • Kubernetes (setup, operations, Helm, RBAC, namespaces
  • Linux system administration (Ubuntu, RHEL, or similar)
  • CI/CD tools like GitLab CI, Jenkins, ArgoCD, or similar
• Solid understanding of Docker, container orchestration, and deployment strategies
• Experience with Git-based workflows, scripting (Shell, Python), and YAML/JSON configuration
• Familiarity with Agile/Scrum methodology and tools like JIRA, Confluence, and GitHu
• Willingness to go through personal security clearance (Government process)

Preferred Skills

• Experience working in multi-cloud environments (AWS, Azure, OpenStack)
• Familiarity with Terraform, Ansible, and infrastructure-as-code practices
• Exposure to security and compliance automation in regulated environments
• Basic understanding of networking, DNS, firewalls, and proxy configurations
• Knowledge of observability tooling such as Dynatrace, Prometheus, or Grafana is a plus
• Previous experience in Sovereign Cloud or public sector cloud environments is advantageous
  

This position can also be filled as a part time position.

Job Segment:Cloud, Linux, Testing, Engineer, ERP, Technology, Engineering

What you’ll do

As Senior Digital Enterprise Architect you are responsible for driving scalable enterprise transformation, enabling organizations to accelerate cloud adoption, optimize business value, and maximize automation. You support customers to translate their strategy into architecture and support them on their cloud transformation journey by leveraging SAP’s reference-based services that allow an outside-in perspective. Furthermore, you can expect to:

• Be at the forefront of modernizing enterprise transformation by leveraging digital tools
• Support organizations to continuously innovate and adopt state-of-the-art technologies
• Drive the adoption of AI-driven automation and SAP RISE integrated toolchain and methodologies
• Engage with Global Enterprise Architecture teams to leverage expertise as needed throughout the customer lifecycle
• Leverage data & tools to track and manage adoption a consumption activities, including Relationship Assessments and Outcome Success Plans
• Act as primary point of escalation for customers account issues
• Join a dynamic ecosystem focused on digital customer engagement
• Work in an innovative and growth-oriented business area
• Benefit from a culture that encourages collaboration, continuous learning and growth mindsets

What you bring

• 3+ years of experience in enterprise architecture, digital transformation or cloud adoption projects
• Understanding of enterprise architecture methods as well as integration architectures
• Advanced knowledge of cloud technology (SaaS, DaaS, PaaS) in business environments
• Knowledge in project management methods and tools, and the ability to plan, coordinate, and monitor initiatives, and problem-solving skills
• Strong presentation skills as well as clear and effective communication and the ability to build and maintain relationships with various stakeholders and understand their expectations, technical and business requirements
• Knowledge of SAP product portfolio as well as key GTM motions such as RISE with SAP or specific knowledge in one or several areas
• Proficiency in English
• Proficiency in Thai and/or Bahasa and/or Mandarin

Location

• Bangkok, Thailand

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We win with inclusion

Requisition ID: 428153 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment:ERP, Information Technology, IT Architecture, Cloud, Developer, Technology

What you’ll do

As Digital Enterprise Architect Consultant you are responsible for driving scalable enterprise transformation, enabling organizations to accelerate cloud adoption, optimize business value, and maximize automation. You support customers to translate their strategy into architecture and support them on their cloud transformation journey by leveraging SAP’s reference-based services that allow an outside-in perspective. Furthermore, you can expect to:

• Be at the forefront of modernizing enterprise transformation by leveraging digital tools
• Support organizations to continuously innovate and adopt state-of-the-art technologies
• Drive the adoption of AI-driven automation and SAP RISE integrated toolchain and methodologies
• Join a dynamic ecosystem focused on digital customer engagement
• Work in an innovative and growth-oriented business area
• Benefit from a culture that encourages collaboration, continuous learning and growth mindsets

What you bring

• Knowledge of cloud technology (SaaS, DaaS, PaaS) in business environments
• Knowledge of project management methods (certification is an advantage) and the ability to plan, coordinate, and monitor initiatives, and problem-solving skills
• Strong presentation skills as well as clear and effective communication and the ability to build and maintain relationships with various stakeholders and understand their expectations, technical and business requirements
• Understanding of enterprise architecture methods as well as integration architectures is a plus
• SAP product knowledge as well as SAP RISE, SAP BTP and Clean Core strategies is a plus
• Proficiency in English
• Proficiency in Thai and/or Bahasa and/or Mandarin

Location

• Bangkok, Thailand

This job contains multiple job opportunities available

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We win with inclusion

Requisition ID: 428157 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment:Architecture, ERP, Cloud, Developer, Information Technology, Engineering, Technology

Summary & Role Information:

In your new role, you will work as L3 support and in case of major incidents will support the fast restore of services. In addition, we will focus on proactive aspects to optimize and prevent harm from our environments. To achieve this a deep technical understanding of technologies and operation is required.

Key responsibilities and tasks:

• Ensure high availability of customer service by supporting service restoration in critical situation and provide L3 level support
• Deep dive on issues, supporting delivery teams to perform and drive root cause analysis to completion
• Analyze current landscape setups and come up with proposals for improvement
• Collaborate with different teams from within the HEC organization and outside to ensure excellent customer satisfaction
• Ability to own, lead and coordinate operational tasks, customer escalations, process improvements.
• Mentor and Guide junior members of the team

:

• 3-5 years of experience as SAP Basis consultant / System Database Administrator or in a similar role
• Bachelor’s or master’s degree Student in Computer or Electronics & Communication Engineering / Computer science / Information Technology systems/ Computer applications / IT Business Systems
• Strong customer service focus, paired with analytical and solution-oriented thinking
• Knowledge of either the ABAP stack or non-ABAP stacks with excellent understanding of IT operations
• Knowledge on HANA and the underlying infrastructure is beneficial
• Good know-how on SAP Technologies, Products and cross dependencies like integration and communication.
• Ability to work in international teams and under pressure, constantly adding value to customer and within organization
• Excellent written, verbal communication and presentation skills to effectively communicate and escalate Issues.

Personal Skills

• Experience in communication with customers and managing expectations
• Strong customer focus and service minded
• Strong communication and networking skills
• Good analytical and solution-oriented thinking
• Good team player and ability to work effectively in international and virtual teams
• Continually develop SAP solution core skills and business knowledge based on accumulated experience.
• Able to provide knowledge transfer from certain technology areas
• Proactive in learning and highly self-motivated
• Proficiency in written and spoken English

About the team:

Location: future employee could be located either in Timisoara or Bucharest office

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EOE AA M/F/Vet/Disability:

Requisition ID: 428530 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Summary & Role Information:

In your new role, you will work as L3 support and in case of major incidents will support the fast restore of services. In addition, we will focus on proactive aspects to optimize and prevent harm from our environments. To achieve this a deep technical understanding of technologies and operation is required.

Key responsibilities and tasks:

• Ensure high availability of customer service by supporting service restoration in critical situation and provide L3 level support
• Deep dive on issues, supporting delivery teams to perform and drive root cause analysis to completion
• Analyze current landscape setups and come up with proposals for improvement
• Collaborate with different teams from within the HEC organization and outside to ensure excellent customer satisfaction
• Ability to own, lead and coordinate operational tasks, customer escalations, process improvements.
• Mentor and Guide junior members of the team

:

• 3-5 years of experience as SAP Basis consultant / System Database Administrator or in a similar role
• Bachelor’s or master’s degree Student in Computer or Electronics & Communication Engineering / Computer science / Information Technology systems/ Computer applications / IT Business Systems
• Strong customer service focus, paired with analytical and solution-oriented thinking
• Knowledge of either the ABAP stack or non-ABAP stacks with excellent understanding of IT operations
• Knowledge on HANA and the underlying infrastructure is beneficial
• Good know-how on SAP Technologies, Products and cross dependencies like integration and communication.
• Ability to work in international teams and under pressure, constantly adding value to customer and within organization
• Excellent written, verbal communication and presentation skills to effectively communicate and escalate Issues.

Personal Skills

• Experience in communication with customers and managing expectations
• Strong customer focus and service minded
• Strong communication and networking skills
• Good analytical and solution-oriented thinking
• Good team player and ability to work effectively in international and virtual teams
• Continually develop SAP solution core skills and business knowledge based on accumulated experience.
• Able to provide knowledge transfer from certain technology areas
• Proactive in learning and highly self-motivated
• Proficiency in written and spoken English

About the team:

Location: future employee could be located either in Timisoara or Bucharest office

​

EOE AA M/F/Vet/Disability:

Requisition ID: 428529 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

カスタマーサクセスマネージャーは、SAPの顧客と連携し、購入済みソリューションおよびサクセスサービスの活用を通じて、価値実現を加速し、ビジネス成果の達成を確実にします。カスタマーサクセスマネージャーは、指定された顧客アカウントに対して、リソースの管理・調整、活動の実行（アカウント戦略の策定、成果達成計画の定義・実行［導入・活用］、アカウント関係管理、課題解決、エスカレーション対応、リード創出によるソリューションやサービスの拡大）を担います。

SAPのファイナンス＆支出管理ソリューション領域は、SAP Cloud ERP、CFOオフィス、調達、Concur、Fieldglass、Tauliaなどの市場をリードする製品群を統合し、Quote-to-Cash、Record-to-Report、Source-to-Payといったプロセス全体をカバーします。CFOの進化するニーズに応えるために設計されており、世界で最も俊敏な企業の財務・業務基盤を支えています。

SAP’s Finance & Spend Management solution area unites market-leading offerings—including SAP Cloud ERP, Office of the CFO, Procurement, Concur, Fieldglass, and Taulia—to deliver end-to-end capabilities across Quote-to-Cash, Record-to-Report, and Source-to-Pay processes. Purpose-built to serve the evolving needs of CFOs, this portfolio powers the financial and operational backbone of the world’s most agile enterprises.

• 顧客と積極的に関わり、SAPソリューションによる生涯価値と成功を実現します。この役割は、価値実現を加速し、重要な活動を調整し、顧客満足度と成長を促進し、解約リスクを最小化します。
• 顧客成果を推進するアカウント戦略・活用計画を策定・実行し、サブスクリプションの更新につなげます。
• 財務・調達分野の顧客経営層と信頼関係を築き、信頼されるアドバイザーとなります。
• データやツールを活用し、顧客のビジネス目標に基づく採用・活用活動を管理します（リレーションシップ評価、成果達成計画など）。
• 顧客アカウントの主要なエスカレーション窓口として対応します。
• コミュニティ連携や拡張機会の特定を通じて、ライセンスやサービスの拡大による継続的な価値と成長を推進します。

• Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
• Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
• Build trusted executive relationships and earn trusted advisor status with customers in finance and procurement domains
• Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans
• Act as primary point of escalation for customers account issues
• Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services

• 営業、プリセールス、サービス、ソリューション／プロダクトマネジメントで3年以上の経験
• クラウドソフトウェアソリューションおよび提供モデル（特にファイナンス・支出管理ソリューション）で5年以上の経験
• ファイナンス・支出管理のビジネスモデル、戦略、業務プロセスの知識・経験が望ましい
• 顧客の課題に対する対応力、経営層との課題ディスカッション経験
• 商談・契約支援スキル
• 関係構築志向、優れたコミュニケーション能力（口頭・非言語）
• サブスクリプションまたは永続ライセンス型ファイナンス・支出管理ソリューションの更新・拡張・アップセル経験
• 顧客状況に応じたリスク軽減戦略の適用能力
• 学士号または同等の資格必須、MBAまたは関連する修士号が望ましい
• 日本語ネイティブまたはそれに準ずるレベル、ビジネスレベルの英語力

• 3+ years’ experience in Sales, Pre-Sales, Services or Solution/Product Management
• 5+ years’ experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred
• Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives
• Proven ability to handle difficult customer situations and discuss challenges with customer executives
• Commercial/deal support skills
• Relationship-driven mindset with excellent verbal and non-verbal communication skills
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions
• Ability to apply risk-mitigation strategies to customer situations
• Bachelor's degree or equivalent required
• MBA or related post-Bachelor qualification is preferred
• Native or near-native fluency in Japanese and business-level English

プロフェッショナルスキル

• ビジネス感覚
• 複雑な問題解決
• 効果的なコミュニケーション
• 顧客志向
• 信頼構築
• 影響力

一般スキル

• 主要業績指標（ KPI ）
• 人工知能（ AI ）
• SaaS （ソフトウェア・アズ・ア・サービス）
• 技術革新
• SAP クラウドスイートポートフォリオ
• クラウド ERP

ロール固有スキル

• カスタマーバリュージャーニー整合
• アカウントガバナンス
• アカウント戦略
• カスタマーサクセスマネジメント
• 顧客維持
• ソリューション導入戦略
• 顧客拡大
• 関係構築
• 技術ソリューション導入
• 異議対応
• ファイナンス・支出管理領域の専門性
• 調達プロセス最適化

Professional Skills

• Business Acumen
• Complex Problem Solving
• Effective Communication
• Customer Orientation
• Establish Trust
• Influencing Skills

Tech Industry & SAP General Skills

• Key Performance Indicators (KPIs)
• Artificial Intelligence
• Software-as-a-Service
• Technology Innovation
• SAP Cloud Suite Portfolio
• Cloud ERP

Role Specific Skills

• Customer Value Journey Alignment
• Account Governance
• Account Strategy
• Customer Success Management
• Customer Retention
• Solution Adoption Strategy
• Customer Expansion
• Relationship Building
• Technology Solution Adoption
• Overcoming Objections
• Finance and Spend Management Domain Expertise
• Procurement Process Optimizatio

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.