Provide end-to-end technical support and operational ownership for the Ariba product suite within a Unix-based environment
Collaborate closely with engineering subject matter experts and cross-functional teams to troubleshoot issues, optimize performance, and support ongoing initiatives
Automate manual and repetitive operational tasks to enhance system efficiency, reduce errors, and scale key processes
Lead and contribute to complex projects involving multiple teams, ensuring timely delivery and technical excellence
Monitor and analyze application performance using tools such as Datadog, Dynatrace, and Splunk to ensure system reliability and user experience
Provision and manage public cloud infrastructure, with a focus on GCP (preferred) or AWS, using infrastructure-as-code best practices
Leverage cloud provisioning tools like Terraform for scalable and consistent environment deployment
Work with CI/CD and DevOps toolchains including Jenkins, Artifactory, Docker, and Vault to support build, deployment, and configuration workflows
Assist with Kubernetes-based deployments and container orchestration at a basic level
Provide basic support for SAP HANA database administration in coordination with database teams
Proactively contribute to improving system observability, operational resilience, and technical documentation
Minimum Qualifications
Strong experience working in a Unix/Linux environment
Experience of hands-on Java web application development experience
Strong understanding of operating system internals, file system structures, and machine-level operations
Experience working in a 24x7 enterprise production environment
Proven experience provisioning and managing public cloud environments, preferably Google Cloud Platform (GCP)
Hands-on experience with infrastructure-as-code tools, preferably Terraform
Familiarity with CI/CD and DevOps tools such as Jenkins, Artifactory, Docker, and Vault
Basic knowledge of SAP HANA database administration
Demonstrated ability to thrive in a fast-paced, dynamic environment with mature development and operational practices
Excellent interpersonal, analytical, and communication skills
Highly reliable and dependable, with the ability to multitask and manage responsibilities across various technical areas
Bachelor’s degree in Computer Science, Management Information Systems, or related field (or equivalent experience