Expert Devops Engineer jobs at Sap in Germany

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Job Segment:Developer, User Experience, ERP, Cloud, Application Developer, Technology

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Job Segment:User Experience, Cloud, Software Engineer, Compliance, ERP, Technology, Engineering, Legal

What you'll do

You will be responsible for providing an outstanding technical support experience to our business customers and partners. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with experts, Engineering (Product Groups) or Management to engage subject matter. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and being an excellent communicator and a service oriented professional.

Responsibilities Include

• Take ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system and product issues
• Ability to solve technical problems under pressure and time constraints, and manage customer escalations
• Extensive customer facing activities.
• Develop a deep understanding of the customers’ technical environment
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Help to document best practices in maintaining SAP BTP Portal Services
• Team player, be part of team, take tasks and contribute to the successes of the team.
• Demonstrate high professionalism and technical leadership

What you bring

• Student of BS or MS in a relevant technical field.
• Experience with development tools.
• Experience with technical development support – an advantage
• Attention to detail and good problem-solving skills
• Results driven with excellent execution skills.
• Self-managed.
• Eager to learn new technologies and platforms in a short time.
• Excellent communication skills.
• Fluent English.

The role:

You'll be immersed in an environment that fosters innovation, with abundant opportunities for personal growth and continuous learning.

What you’ll do

• Code, either in Java, Python or Typescript
• Learn and develop your AI knowledge
• Learn new technologies, help the team adopt state of the art technologies and innovate
• Provide inputs and knowledge on the best way forward to build our AI solutions
• Be part of the team: party up with a highly skilled engineer team and work/learn with some of the best engineers in the software industry
• Be part of AI innovation at SAP, where we build the vision for the next generation of SAP products

What you’ll bring

• Love for software development and learning
• Deep software development experience, with main focus in at least one of the following: Java, Python or Typescript
• Ideally we are looking for someone with already some AI knowledge, but most importantly a motivation to learn the topic and become an expert
• Experience building scalable and resilient distributed systems using cloud technologies such as SAP BTP, AWS, Azure, or GCP
• Proficiency with modern web APIs and data serialization formats, including RESTful API design, oData or GraphQL
• Ability to speak and write English fluently is mandatory

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

What you'll do

• Lead best practice in clean and effective code, and overall product quality.
• Understand company strategy and business, design, implement and continuously improve complex backend system to support large volume SaaS system with complex business scenarios, with high security, performance, scalability and testability.
• Engage in defining, developing, and managing software development models, fostering collaboration with colleagues across various departments and time zones to address challenges effectively.

• Assume full responsibility for the development, testing, implementation, maintenance, and customer support aspects of your projects.

• Thoroughly document technical designs, code, and configurations to facilitate maintenance and future development efforts

What you bring

• Hold a Bachelor’s degree or higher in computer science or a related field, having a solid Computer Science background, encompassing data structures, algorithms, databases, and distributed systems.

• Have 8+ years of hands-on relevant work experience in Java Development
• Strong experience with monolith and microservices architecture.
• In-depth knowledge and experience for following technologies: Kafka, JVM, Spring Framework, Tomcat.
• Solid understanding of object-oriented programming and design patterns.
• Experience with RESTful APIs and web services.

• Solid foundation with relational database, MySQL / Oracle / SAP Hana.

• Experience of Agile/Scrum, passion for unit testing, integration testing and test automation.

• Exhibit familiarity with Agile methodologies, coding standards, and Test-Driven Development (TDD), including unit testing, component testing, contract testing, and end-to-end test automation

• Demonstrate working knowledge of stress testing, performance testing, and performance test automation.

• DevOps mindset - inherent sense of ownership through the development, deployment and operation lifecycle
• Excellent problem-solving skills and attention to detail.
• Strong sense for clean-coding and build-in quality.
• Experience for identity and access management area, e.g. account management, authentication and authorization, is a plus.
• Strong communication skills in English.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Testing, Cloud, Developer, ERP, Payroll, Technology, Finance

We win with inclusion
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.For SAP employees: Only permanent roles are eligible for theSuccessful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.Requisition ID: 433274 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Job Segment:ERP, Information Technology, IT Architecture, Compliance, Developer, Technology, Legal

EXPECTATIONS AND TASKS

Accelerate Cloud Revenue Growth -Expedite transformative sales engagements with domain expertise

• Build and accelerate a healthy R4Q pipeline aligned with the designated segment
• Increase deal velocity as an expert and progress opportunities effectively
• Grow SAP’s strategic footprint in industries with ideal customers and maturity stage

The VAT to drive business outcomes

• Understand and focus on the customer’s business goals and desired outcomes
• Articulate the expected solution value to the customer to achieve their outcomes
• Bring in domain expertise to accelerate and expand transformative sales motions
• through collaboration with account teams and Partners

continued path to success

• Support renewals and expansions by recognising the customer's needs and value
• Secure Path to Deploy and Usage by paving the way for incremental consumption
• Ensure ongoing success to realise sustainable customer lifetime value (CLTV)

SKILLS & WORK EXPERIENCE:

• At least 10 years of professional work experience in a Client Management role

(Partner Director/AE)

• Results-driven and highly familiar with a Software / Serviced Sales environment
• Excellent conceptual, written, and verbal communication skills
• Excellent negotiation, facilitation and influencing skills at C-Level
• Team-oriented: able to build strong relationships at every level of an organisation and

is a strong motivator.

• Understands IT challenges and opportunities at an operational level
• Has developed, communicated and delivered large-scale transformation road maps

and business cases and programs.

• Can communicate such roadmaps, plans and programs to C-level Stakeholders.
• Can conceptually translate strategic business requirements into business capabilities
• Can create and communicate the unique value proposition of an Eco-System client proposal
• Takes a Customer Lifecycle lens to the transformational journey
• Can successfully identify, engage, and manage key client stakeholders and create the necessary Governance structure for proactive management across the customer

journey

• Can successfully engage in a matrix Value Account Team environment, across Sales

and Services and Eco-system Act as a Thought Leader and Transformation Coach

EDUCATION QUALIFICATIONS

• Bachelor equivalent

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