Category Buyer Billable Services jobs at Sap in France
SAP SAP BASIS - Business Services Principal Consultant France, Ile-de-France
Share
Your key responsibilities include:
- Leading strategic client engagements and acting as the primary point of contact for high-priority issues.
- Building and maintaining trusted client relationships through a deep understanding of their business challenges and goals.
- Driving innovation by offering expert guidance on SAP technologies and solutions.
- Overseeing the delivery of complex SAP cloud solutions, ensuring excellence in execution and client satisfaction.
- Collaborating with cross-functional teams to design, implement, and optimize service delivery processes.
As our ideal candidate, you bring:
- A minimum of 6+ years of experience in client-facing roles, with demonstrated expertise in strategic account management and service delivery.
- A proactive, results-oriented personality complemented by strong interpersonal skills
- Advanced knowledge in IT/cloud services , with specific expertise in SAP Basis, ITIL frameworks, and ticketing systems.
- Proven skills in escalation management , stakeholder engagement, and contract management.
- Proven client leadership and decision-making abilities to manage complex projects and high-pressure scenarios.
- Outstanding communication skills in English (German is a plus).
- A Bachelor’s degree or higher in a technical or business-related field (preferably in Computer Science, Engineering, or IT Management).
You will stand out if you also demonstrate:
- Experience in leading international and multicultural teams.
- ITIL certification
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.
These jobs might be a good fit
SAP Technology Services Senior Specialist - SAP Basis HANA RCA France, Ile-de-France
Share
What you'll do
As an SAP Basis Senior Specialist for RCA, you will be responsible for:
- Resolving incidents including major incidents (production and non-production systems) and analysis of the problem to find a permanent fix
- Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
- Ready to work in shifts and weekends. (No night shift)
- Presentation to senior management on incident trend, analysis and action plan
- Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
- Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the team
- Coordination of international teams in global projects / crisis handling / de-escalation initiatives
- Driving war rooms for critical escalations
- The expectation is that the role does not only concentrate on Basis / application issues but can own incident resolution end-to-end and work together with other teams and functions to resolve incidents faster
What you bring-
- 11 + years BE / B.Tech / MCA from a well reputed institute
- SAP NetWeaver Certified Technology Consultant , SAP BASIS experience
- ITIL Foundation certified
- Project member in an international environment and able to work effectively in international and virtual teams
- Capable in technical documentation and creation of knowledge-based assets (KBAs)
- Customer centric
- Continuous learner and faster adopter of new technology / process
- Analytical and solution-oriented thinker
- Expert grade communicator with good networking skills
- Willing to work during APJ / EMEA working hours
- 10+ years of work experience / working knowledge in Basis / NetWeaver / Business Objects, Business Objects Data Services, etc.
- Work experience in dealing with customer incidents
- Working knowledge in UNIX/Linux environment, HANA DB, Sybase ASE, DB2 databases.
- Good Knowledge of Network and Storage
- Basic / Intermediate knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
- Exposure to ITIL framework
- Experience of safeguarding Customer relationship
- Location: Bangalore,Pune,Gurgaon
These jobs might be a good fit
SAP Technical Service Manager Sao Paulo - Enterprise Cloud Servi... France
Share
EXPECTATIONS AND TASKS
Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. Your will act as a trusted technical advisor to our customers and partners. This includes analyzing customer’s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
Primary contact for customers for discussions about technology and innovations and serve as an escalation point person for technical issues
Understand the customer business, goals, and challenges to suggest solutions & services
Identify and position offerings by SAP Enterprise Cloud Services that deliver value to the customer
Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine)
Experience and knowledge in SAP NetWeaver Administration, migration and upgrades
Identify top issues, define service plan, and drive implementation of identified action items across customer landscapes
Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, SuccessFactors etc. (good to have)
Design optimal SAP configuration to maximize system performance and availability.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management
Solid know-how on SAP Technologies and Products (SAP certification highly beneficial),
Hyperscalers certification (AWS, Azure, GCP) is a plus
Analytical, solution-oriented and experience in working with cross-cultural teams
WORK EXPERIENCE
Strong experience under SAP Technical Administration Background (Preferably in the domain of SAP Basis skill) and should have knowledge & experience on Administration and Operations of SAP solutions.
Among that, strong experience in customer facing role and should have excellent command on de-escalating the critical situations.
Hands on experience with working knowledge of Unix/Linux flavors
Hands on experience with working knowledge of SAP HANA and Sybase databases
LANGUAGE SKILLS
English (advanced/fluent written & spoken)
Spanish is a plus
Our inclusion promise
Successful candidates might be required to undergo a background verification with an external vendor.
Information TechnologyRegular Full Time
These jobs might be a good fit
SAP Working Student f/m/d - SAP Services France, Ile-de-France
Share
What you'll do
You will be working in the diverse team of the CS&D MEE management office.
Your tasks will include:
- Support Executive Assistance and Executive Communications to the Head of CS&D MEE
- Preparation of communications, presentations, employee meetings
- Digital media and layout design for web, MS PowerPoint, MS Outlook
- Support in the development of strategic rollout plans
- Planning and coordination of continuous cadences for internal meetings/events
- Data collection, analysis, and interpretation to estimate target group response
What you bring
- Student (f/m/d) at a university or university of applied sciences
- Proficiency in Microsoft Office, especially strong Power Point Skills
- High quality orientation and strong analytical skills
- Strong communication skills, proactive & motivated Team Player
- Very good knowledge of English and German (spoken & written)
- High self-motivation and constant willingness to learn
- Ability to work in virtual and distributed teams
- Daily presence in our Walldorf office is required
Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.
These jobs might be a good fit
SAP Services Architect Senior Specialist_Data Management France, Ile-de-France
Share
PURPOSE AND OBJECTIVES
This reflects in various business and IT driven activities, such as
- Fast-track data migration and the move to SAP S/4HANA Cloud via SAP Selective Data Transition (SDT) approach
- Manage business and IT challenges that come with mergers, acquisitions, and divestitures.
- Optimization of processes and data, or organizational restructuring
- Ensure data harmonization, data restructuring or the consolidation of IT system landscapes
- End-to-end data management solutions to improve data governance, master data management, data quality and information lifecycle management
THE ROLE AND EXPECTATIONS
Your main tasks are:
- Identifying customer’s holistic business needs and designing and architecting the appropriate solution proposal from the DMLT service portfolio and beyond
- Leading and facilitating customer’s workshops and discussions to validate the best solution design for the customers’ requirement
- Delivering of DMLT services projects remotely and onsite, in distributed regional and global teams
- Conducting feasibility studies and system analyses, supported by SAP DMLT products, tools and methodology
- Contributing to continuously enhance the DMLT solution design according to changing market requirements and identify potential enhancements
- Closely collaborate with people in different roles and locations, and with different areas and levels of expertise (for example, customer success partner, developers, product owners, solution architects, sales teams)
- Establish and maintaining trustful relationships with internal and external customers.
- Drive customer opportunities throughout all engagement phases (presales, sales and delivery)
We expect:
- Continuous learning about new technologies, products, solutions and from project delivery experience
- Strong team player attitude: actively establish relationships and motivate through inspiration.
- Show passion on the job: act as a role model, show authentic behaviour, pride and enthusiasm in what you do.
- Thinking outside the box, be aware of trends in the changing workforce and changing concepts of customer communication and engagement.
- Drives knowledge management and innovation activities based on the experiences gained in customer projects. Documents successful approaches, tools etc. and makes them available to colleagues at SAP.
EDUCATIONAL QUALIFICATION/ SKILLS AND COMPETENCIES
- Bachelor or Master's in computer science or related field
- Business development skills – understand customer’s pain points and present potential SAP DMLT data transformation solutions and conduct GTM exercise to drive business
- Ability to drive execution within area of responsibility and experience in aligning cross-topic objectives & approaches
- 'Make it happen' and 'Fighter' attitude, hands on approach. Team player, proactive networking attributes, results and execution focus
- Excellent communication and presentation skills in English. Skills in other language is a strong asset
- Very good analytical skills combined with the ability to condense and visualize results.
- Soft skills in communication, scope management, change management
WORK EXPERIENCE
- Minimum of 10 years of relevant work experience as Consultant or Solution Architect of SAP Software solution portfolio or module
- Knowledge and experience in executing data migration and conversion projects, various data migration techniques and approaches, and/or data management topics like data management strategy, data intelligence, data quality, master data governance
- Strong work experience in one or more SAP ERP Solution as a functional consultant with technical skills (SAP data model, ABAP).
- Process know how for essential business processes like Lead-2-Cash, Procure-2-Pay, Design-2-Operate or Hire-2-Retire are a strong asset
- Strong experience to work with customer’s project team to define the functional and technical specification towards implementation for Finance and Logistic module with integration experience.
- Project management, Enterprise Architect, Business Consulting skills
- Knowledge of writing functional specifications, create or review solution concept & designs and technical specifications. Actively involved in the preparation, conception, realization and Go-Live of Customer implementation projects
- Presales acumen, assisting in defining the scope of a project or opportunity, estimating efforts and project timelines
- Experience in running international consulting projects.
- Knowledge of SAP ERP financial processes and data models is a plus.
- Knowledge on SAP’s best practice standards and tools for Application Lifecycle Management of Cloud Solutions is a plus
- Relevant SAP Technology experience, SAP Business Technology Platform is a plus
Job Segment:Cloud, Developer, ERP, Data Conversion, Solution Architect, Technology, Data
These jobs might be a good fit
SAP Technical Services Manager - BASIS SAP LABS France
Share
As a Technical Service Manager y
Manager you will be responsible for the following tasks:
- SAPtechnology and innovations and serve as an escalation point person for technical issues, service requests and incidents
- Understand the customer business, goals, and challenges to suggesttechnicalsolutions & services
- Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
- Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)
- Identify top issues, define& executeservice planactivitiesandorchestrateimplementation oftechnicalaction items across customer landscapes
- Design optimal SAP configuration to maximize system performance and availability.
- Identify and position offerings by SAP that deliver value to the customer
What you need to bring
- Minimum 7+ years of SAP Technicaladministrationand operations of SAP Solutions(preferably in the domain of SAP Basis)
- Minimum5+years of experience in customer facing role
- Minimum 2 Implementation and 2 AMS support project experience
- Hands on experienceandworking knowledge of Unix/Linux flavors,SAP HANA and Sybase databases.
- Experience inde-escalating critical situations.
- Fluency in English is mandatory.
- Solid know-how on SAP Technologies and Products (SAP certification highly beneficial),
- Hyperscalers certification (AWS, Azure, GCP) is a plus
ECS organization is a global organization and the regionalSpain, Italy and India
We ask for your application to be submitted in English language only.
These jobs might be a good fit
SAP Regional Delivery Executive Customer Engagement & Services A... France
Share
Regional Delivery Executive, Regional Customer Engagement & Services, APJ (Base: Tokyo) As Global Customer Engagement & Services (GCE&S) organization under the Customer Services & Delivery (CS&D) Board Area, we help customers to innovate fast and realize the business benefits from their SAP investments. Job Description: The Regional Delivery Executive (RDE) is a senior professional with deep (15+ years) program delivery experience. They need to have advanced, proven skills in executive communications, stakeholder management and a solid understanding of the legal and commercial aspects of working with customers, particularly in distressed engagements. The overall objective for the role is to lead delivery excellence by consistently meeting our customer commitments by understanding their needs, packaging our solutions that drive measurable business value within agreed-timelines and budgets. The Regional Delivery Executive has the qualification, experience and business acumen to manage multiple large scale, high risk, projects, programs and engagements that span organizational and national boundaries including multiple business units and multiple service partners/vendors. This position has a high level of responsibility and exposure within SAP, the industry, and our market leading customers. They are a senior professional with an entrepreneurial mindset and business acumen as needed for this challenging role. They reinforce enterprise knowledge management through the communication of engagement, portfolio and program lessons learned and delivery excellence practices development. There are 3 focus areas of the Regional Delivery Executive:
The Regional Delivery Executive is a key resource that is deployed to drive program success, in particular within programs experiencing escalations, de-escalations and recovery activity. Typically, they are engaged in a number of client programs/ projects at any one time across a number of clients. Given the nature of the role, it is anticipated that the individual will need to travel extensively, up to 50%, and will likely be travelling across Asia Pacific Region. Given their focus working on complex projects within diverse customer environments, they will be skilled communicators with highly developed stakeholder management and influencing skills. They will have the gravitas and experience to work in partnership with clients to drive project outcomes successfully, with the ability to advise and push back when required. |
Opportunity Management
Delivery
Sales and Business Development
Coaching & Mentoring
Knowledge Management
Competencies and Skills / SAP Values
|
These jobs might be a good fit
Share
Your key responsibilities include:
- Leading strategic client engagements and acting as the primary point of contact for high-priority issues.
- Building and maintaining trusted client relationships through a deep understanding of their business challenges and goals.
- Driving innovation by offering expert guidance on SAP technologies and solutions.
- Overseeing the delivery of complex SAP cloud solutions, ensuring excellence in execution and client satisfaction.
- Collaborating with cross-functional teams to design, implement, and optimize service delivery processes.
As our ideal candidate, you bring:
- A minimum of 6+ years of experience in client-facing roles, with demonstrated expertise in strategic account management and service delivery.
- A proactive, results-oriented personality complemented by strong interpersonal skills
- Advanced knowledge in IT/cloud services , with specific expertise in SAP Basis, ITIL frameworks, and ticketing systems.
- Proven skills in escalation management , stakeholder engagement, and contract management.
- Proven client leadership and decision-making abilities to manage complex projects and high-pressure scenarios.
- Outstanding communication skills in English (German is a plus).
- A Bachelor’s degree or higher in a technical or business-related field (preferably in Computer Science, Engineering, or IT Management).
You will stand out if you also demonstrate:
- Experience in leading international and multicultural teams.
- ITIL certification
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.
These jobs might be a good fit
